Hidden Africa Reviews 

6
•
TrustScore 4 out of 5

4.2

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Company details

  1. Tour Operator
  2. also in
  3. Travel Agency

Written by the company

You found us! The most famous safari company you’ve (probably) never heard of. We create African safaris designed to be different. Wildly stylish safari camps and far-from-ordinary beach hideaways. One-of-a-kind adventures quite unlike anything you’ve experienced before. In some of the most unforgettable and wild places on earth. We see lu*ury differently too. It’s about being able to count the stars above you, not just the ones on the door. About unexpected friendships with the smiles behind the service. And it’s about feeling at home, even when you’re a million miles away. Lu*ury isn’t what we sell. It’s how easy, personal and enjoyable we make the. journey. Because we believe: SAFARIS. NEED. JOY. We offer two styles of travel: our Secret Safari - a journey into the unknown for a lucky few - and our effortlessly independent safaris. Built entirely around you. Are you coming? Go somewhere, different.


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4.2

Great

TrustScore 4 out of 5

6 reviews

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1-star

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4.2

All reviews

(6)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Chad

Our recent safari organised by Chad and the Hidden Africa team was an absolutely extraordinary experience and one we would wholeheartedly recommend.
From the moment we arrived, everything felt wonderfully authentic and far removed from the usual safari experience.

The entire trip was exceptionally well organized, with every detail thoughtfully taken care of. The guides were knowledgeable, professional, and passionate, making each game drive and wildlife encounter even more memorable.

The Hidden Africa experience ks for anyone looking for something genuinely unique and off the beaten track. We came away with incredible memories and a real appreciation for this remarkable country. I would highly recommend them and expecially Chad to plan you an unforgettable safari adventure!
Thank you!

31 May 2026
Unprompted review
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Reply from Hidden Africa

Wow Fee, thank you. This is a very special review, and we are so grateful— Chad is thrilled you had such a memorable safari, although we’ll try not to let the praise go to his head! Thank you for choosing Hidden Africa and for the awesome review. Love Hidden Africa.

Rated 5 out of 5 stars

What an absolutely amazing experience!!!!!!!

What an absolutely amazing experience dealing with Chad and the entire Hidden Africa team! If anyone is in the market for a once-in-a-lifetime holiday, I couldn’t recommend these guys highly enough. From start to finish, everything was absolutely fantastic, and Chad was brilliant to deal with. If you’re thinking about an African Safari, use Hidden Africa - you won’t be disappointed!! Thank you Chad and the Hidden Africa Team!

8 August 2026
Unprompted review
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Reply from Hidden Africa

Thank you Glen for making the time to send us a review, it means a great to us that you had a great safari and took the time to share the love. We hope you will be back soon - please. All the best Chad abd the HIdden Africa team

Rated 5 out of 5 stars

Eleven out of ten

I had a genuinely authentic African experience and so much thought went into the planning. The team had incredible knowledge and there are moments of the trip that will stay with me forever. Hidden Africa made me feel like my trip was unique from start to finish.

15 August 2026
Unprompted review
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Reply from Hidden Africa

Hi Jacqueline, thank you so much for sharing this great review, it means a great deal to all of us. It was so lovely hosting you and your whole family in Llandudno. all the best from the Hidden Africa team

Rated 5 out of 5 stars

A beyond amazing African adventure

From the very beginning, Geraldine's warmth, friendliness, efficiency, expertise, attention to detail and the enormous effort you put into creating our itinerary were made very clear. Every detail was thoughtfully planned, and the entire journey flowed seamlessly, allowing us to enjoy the experience.

We had an absolutely amazing time and created memories that we will cherish forever. The food, staff, game drives and sightings were all beyond our expectations. We were able to cover off the big 5 and many more. The landscapes varied so much from place to place and we’re glad we went for the Serengeti as we managed to catch the great migration on the western side. We will definitely need to do Botswana next time.

Geraldine, along with the wonderful staff at each lodge and camp, made the trip truly special. The thoughtful touches and care taken to celebrate a milestone 30th birthday and our engagement meant so much to us and made both occasions even more memorable.

We would also like to give a special shout out to Cheli & Peacock for their role in arranging and coordinating the East Africa portion of our trip. Everything was exceptionally well organised, and the quality of the lodges, experiences, guides, and seamless logistics exceeded our expectations. It was clear that a great deal of expertise and care went into ensuring every detail was perfectly executed. We felt incredibly well looked after throughout and are grateful for the effort that went into creating such an unforgettable experience.

We would also especially love to recognise the entire team at Victoria Falls River Lodge, as well as James the photographer. This was one of the most special and memorable parts of our trip, and we cannot thank them enough for everything they did behind the scenes to make our engagement so beyond extraordinary. Working closely with my partner, to help coordinate and deliver the most beautiful proposal imaginable. From the stunning set-up to the incredible private dinner and the unforgettable private sunset game drive, every detail was thoughtfully planned and executed. The care, enthusiasm, discretion, and genuine excitement they showed made the occasion feel incredibly personal and meaningful. What they created for us was far beyond anything we could have imagined, and it is a memory we will treasure for the rest of our lives. Please pass on our deepest thanks and appreciation to everyone involved for helping make such a significant occasion so magical.

I have already started highly recommending Geraldine to friends and family, and I will continue to do so. Working with her has been an absolute pleasure, and we are so grateful for everything she did to make this trip such a success.

Geraldine, thank you again for helping create such an unforgettable adventure. We will be talking about this trip for many years to come and will always look back on it with the fondest memories.

10 June 2026
Unprompted review
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Reply from Hidden Africa

Thank you for the 5 stars and for taking the time to write a detailed review.

What really made us smile though was that amongst the Big Five, the migration, the birthday celebrations and an engagement celebration, the thing that comes through most strongly is how much fun you had.

We're delighted that Geraldine and the many wonderful people behind the scenes helped make it all happen, and we'll be sure to pass on your kind words. Thank you for trusting us with such a special adventure.

Now about that Botswana trip...

Rated 5 out of 5 stars

A magical honeymoon

We recently returned from our honeymoon in southern Africa, expertly curated by Chad at Hidden Africa. From the very beginning, Chad was responsive and accommodating of our timeline, ideas, and budget. He even pulled some strings when we had a last-minute change of plans, never making us feel like we were asking too much.

Our time in southern Africa was incredible, enhanced by Chad and Roxy’s warm hospitality and local recommendations for dining and shopping in and around Cape Town. Chad’s on-point communication continued throughout our trip, ensuring seamless transfers between destinations and a stress-free experience.

The highlight of the trip was undoubtedly our safari at Baines’ Lodge in the Okavango Delta, and we hope to return there one day. Thank you Chad, and the team at Hidden Africa, for creating a honeymoon that truly was the trip of a lifetime and one we will never forget.

6 May 2026
Unprompted review
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Reply from Hidden Africa

Hi Tess,

Wowowow, thank you for the awesome 5-star review.

It sounds as though your adventures may have started at home, long before you landed in Africa. We're just glad the smell of fresh blood didn't alert the lions!

We've always believed that our role is to make the journey and planning as easy, personal and enjoyable as possible - from start to finish, so it's especially rewarding to hear that your adventure felt exactly that.

Thanks for popping into the office. Chad loved meeting you both and in your honour, we are making a map of all the cool stuff in our hood and the neighbouring Waterfront.

Most of all, we're delighted that you and Will created special honeymoon memories. We suspect this was just the first chapter of a very exciting adventure ahead.

P.S. Your photos were brilliant.

All the best from all of us at Hidden Africa,

Rated 5 out of 5 stars

Amazing African Safari Adventures - Thanks to Hidden Africa

We were so fortunate to enjoy the most spectacular safari adventures on our first trip to Africa, thanks to Chad Le Helloco with Hidden Africa, who custom designed the most magnificent trip for us!!! Our African Safari trip was a “once in a lifetime” magical journey full of many exciting adventures! We traveled to South Africa, Zimbabwe, Zambia and Botswana. We enjoyed three unique safari excursions in distinctly different environments in Africa where we were thrilled to see “the Big Five” …. lions, elephants, leopards, rhinos, water buffalo, and so much more!! We went on safaris at MalaMala Rattray’s Camp in South Africa near Kruger National Park, then to Duke’s tented safari camp in the Okavango Delta of Botswana, followed by a stay at the iconic Jack’s Camp in the Kalahari Desert of Botswana. We visited the historic Victoria Falls, hiked the rainforest trail to view the falls from the Zimbabwe side, then crossed the border into Zambia to tour Livingston Island and take an exhilarating dip in the Devil’s Pool, right on the lip of the falls as the water cascaded over 300 feet to the bottom of the canyon! Before we headed home, we flew to CapeTown where we stayed at the historic Mount Nelson Hotel and enjoyed the culture, history, great dining options, and breathtaking views from the top of Table Mountain. Our last stop was in the Cape Winelands region of South Africa where we stayed at the world class Akademie Boutique Hotel in Franschhoek and toured vineyards near the quaint wine towns of Franschhoek and Stellenbosch. Every phase of our trip was perfect, every bush plane connection was right on time, every terrific place we stayed was spectacular, every activity we experienced and meal we enjoyed was without question “over the top fantastic”!! Thank You HIDDEN AFRICA!!!

29 November 2025
Unprompted review
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Reply from Hidden Africa

Wow—thank you, Linda.

You are officially our first-ever Trustpilot review, which means this one will live forever in Hidden Africa folklore. Long may those five stars reign.

Chad loved designing your trip and working with you—and we loved following along from afar, seeing all your photos, and reading your lovely note in the MalaMala guest book. The team there also told us how rewarding it was to host such enthusiastic and fun guests as you and Larry. Thank you for your support. Love Chad and the Hidden Africa Team

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