HiCCUP.com Reviews 408

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting their comfort, beautiful fit, and stylish designs, often exceeding expectations. Many appreciate the excellent quality of the clothing, noting its durability even after washing, and the affordability of the items. Reviewers are also very satisfied with the delivery service, describing it as fast and smooth, with items arriving quickly and as pictured. However, some people were dissatisfied with their orders, experiencing issues such as incorrect sizing, items not matching online images, missing parts, or receiving the wrong items entirely. There were also mentions of difficulty with the returns process due to missing order numbers and concerns about the origin of the products.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the cute, trendy, and affordable... See more

Quality

People report positive experiences with quality, with many reviewers praising the fantastic and very good... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting incorrect or... See more

Price

Consumers find price to be ambiguous, with many reviewers praising the super affordable prices and good value... See more

Delivery service

Clients share positive opinions on delivery service, with many expressing delight at the speed of arrival.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m so impressed with Hiccup. Everything I ordered exceeded my expectations. The maxi dress fits beautifully, with a really flattering shape and a super comfortable fabric. I especially love the pock... See more

Rated 5 out of 5 stars

I cannot be more in love with the products I have received!! They are comfortable, good quality, chic and affordable which is so hard to find nowadays. And on top of that the customer service was amaz... See more

Rated 5 out of 5 stars

I have found this company by accident. I was looking for a summer dress which will be modest and light in the same time. I found hiccup ordered from them two dresses. They came not very fast, more or... See more

Rated 5 out of 5 stars

Ordered a dress, very beautiful colour and top quality material. Would highly recommend this brand to others. They also have a great customer service, polite staff members to deal with if you need... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Fashion Designer

Written by the company

Fashion Without Compromise


Contact info

4.2

Great

TrustScore 4 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My New Favorite Dresses!

First time trying Hiccup clothes and I’m honestly impressed! I bought two dresses and they’ve quickly become my favorites. The quality is top-notch, the material doesn’t even need ironing, and the packaging was beautiful. Everything fits true to size, and delivery was super fast. Definitely coming back for more! ✨🫶

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing clothing quality

Amazing clothing quality. Love how the process from start to end is so simple and smooth.

Can’t wait to order another great set of clothes 🤩

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Extremely Happy

Really surprised with the peices I received..... the quality was brilliant for the prices!
Will definitely be ordering again

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing brand

Amazing brand. Just got my first order! Quick delivery. The quality and style of the clothing is just amazing for the price of them. Will start shopping here more!

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Low cost, great quality.

I was a little apprehensive due to the prices being so cheap and the fact they were shipped from overseas which I wasn’t aware of until after I’d placed the order. I needn’t have worried!
The quality of everything I ordered was brilliant and it arrived really quickly. I would definitely order from here again.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Great quality clothing, excellent price

Was a bit sceptical about this website as never heard of it, and the pricing was cheap. I am glad I made the decision and ordered, the quality of clothing was excellent for the price. The sizing was spot on and the fit is great. If you are thinking about ordering just do it, you won't be disappointed.will definitely be ordering again

17 March 2025
Unprompted review
Rated 1 out of 5 stars

My original order the items were lovely…

My original order the items were lovely even though it took weeks to arrive. I placed a second order and it's been over a month. I've tried emailing and using there 'contact page' but I haven't heard anything. I've also contacted the delivery company and they won't speak to me as I have to go through hiccup. Apparently there was an incident with my delivery three weeks ago but noone will speak to me. I have now sent another message threatening to report the company and wanting my refund, so I'll see if I get a reply this time. I honestly would have recommended this company but after this order I don't.

22 March 2025
Unprompted review
HiCCUP.com logo

Reply from HiCCUP.com

We’re really sorry to hear about your experience and for any inconvenience caused.

If you’re having trouble returning your items, our customer support team is here to help — please don’t hesitate to contact us at support@hiccup.com or via the live chat on our website.

You can also find step-by-step instructions to start a return on this page:
👉 https://hiccup.returns.international/

We hope this resolves the issue quickly, and we appreciate your feedback as it helps us improve.

Warm regards,
The HiCCUP Team

Rated 2 out of 5 stars

pretend clothes

I ordered a 'trench coat'. I was made from shirt material. ordering clothes to look like what they are not is not good use of money or planetary resources. I then returned it and was not refunded

20 February 2025
Unprompted review
Rated 4 out of 5 stars

Very few cotton-based jumpers

Good price and fast delivery. Unfortunately most of their knitwear made of acrylic/polyester. I would have ordered many more if they had cotton-based items.

11 March 2025
Unprompted review
Rated 1 out of 5 stars

The trousers I ordered were of cheap…

The trousers I ordered were of cheap material and far far bigger than a size 6,I was very disappointed.

14 March 2025
Unprompted review
HiCCUP.com logo

Reply from HiCCUP.com

We’re really sorry to hear about your experience and for any inconvenience caused.

If you’re having trouble returning your items, our customer support team is here to help — please don’t hesitate to contact us at support@hiccup.com or via the live chat on our website.

You can also find step-by-step instructions to start a return on this page:
👉 https://hiccup.returns.international/

We hope this resolves the issue quickly, and we appreciate your feedback as it helps us improve.

Warm regards,
The HiCCUP Team

Rated 5 out of 5 stars

I absolutely love the outfits I got…

I absolutely love the outfits I got from here. The prices were so reasonable and the quality of the outfits were really good. My favourite is the crop t shirt & flare leggings two piece co ord set. It’s in navy and I’ve had so many compliments. I would definitely recommend xxx

14 March 2025
Unprompted review
Rated 1 out of 5 stars

Only buy if you are a hobbit !

Xxl size 18 coat ?
This garbage wouldn’t fit a hobbit !
Won’t be buying off this mob ever again !
Total waste of money !!!

4 March 2025
Unprompted review
HiCCUP.com logo

Reply from HiCCUP.com

Hi,

We’re sorry to hear that the coat didn’t meet your expectations. Our sizing is based on standard measurements, but we understand that fit can vary from person to person. We always encourage customers to check our size guide or reach out to us for assistance before purchasing.

We’d love the opportunity to make this right—we have contacted you with an email, and we kindly ask you to check your inbox. Your satisfaction is important to us, and we appreciate your feedback.

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