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Review summary

Created with AI, based on recent reviews

Looking at 1,983 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform smooth, easy to navigate, and generally free of issues. Many appreciate the consistent format and the ability to easily track bids and items of interest. People also praise the staff for being helpful and prompt, making the pickup process efficient. However, some customers were not happy with certain aspects of the product and website. They reported difficulties in finding specific items due to search inconsistencies and occasional lag during live bidding. There were also concerns about hidden fees, misleading product descriptions, and issues with items being damaged or not as described upon receipt.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and descriptions. Many reviewers... See more

User experience

Consumers generally find the user experience to be positive, highlighting the easy registration and bidding... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise its ease of use, simple... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices to be good and were able to... See more

Staff

People report positive experiences with staff. Customers frequently praise the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bidding process was very good - smooth, no issues or errors. Trying to obtain a list of items by Category is a challenge. Two reasons: 1. the system doesn't "hold" the Location I select. It goes b... See more

Rated 4 out of 5 stars

Overall auction went pretty good , was surprised there were no previews , then to start five items at the same time followed by five more items a minute later auction got real busy real fast and got l... See more

Rated 4 out of 5 stars

I like bidding sitting in my recliner kicked back. The only problem I had was that the items I was interested in and was bidding on were close together, and I had trouble keeping up with all the item... See more

Rated 4 out of 5 stars

The bidding was fine. A tip for anyone bidding - don't forget that whatever you are bidding on you add the dollar charge, sellers fee and taxes. That $20 item may now be $27.76. If you are comparing... See more


Company details

  1. Art & Antiques
  2. Auto Auction
  3. Coin Dealer
  4. Collectibles Store
  5. Jewelry Store
  6. Watch Store

Written by the company

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Mostly junk

Many of the items I received were inoperable, missing parts, not working, not as described or broken

4 May 2026
Unprompted review
Rated 5 out of 5 stars

This was my first online bidding…

This was my first online bidding experience and HiBid made it very easy and fun!! Afterwards the companies were very helpful and easy to work with when picking up my wins. All the information a person needs is available on you page. I'm afraid I'm hooked lol!

1 May 2026
Unprompted review
Rated 1 out of 5 stars

US DEALS HUB LLC IS A SCAM

I have bid twice on 5 total items at US DEALS HUB LLC. Both times I won all 5 items at closing and was marked as “you may have won”. When I contact the seller, I was told that the seller didn’t accept my bid. This is unfair because if the seller wants to sell at a higher price then they should start the bid at that price.

3 May 2026
Unprompted review
Rated 4 out of 5 stars

Good experience on the site,the only…

Good experience on the site,the only thing I didn't like when the item gets to the few minutes you can't see what the bid is on the catalog section, you have to look at that specific item to see what the bid is.

1 May 2026
Unprompted review
Rated 4 out of 5 stars

When I selected shipping option it…

When I selected shipping option it automatically processed the invoice with shipping included and processed with the credit card information I had on file. Don’t have to receive a separate invoice from the auction party. Also shipping pricing is understood before bidding. Know exactly how much I am paying.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

New auction company

There were a couple of glitches as a new auction. But they were resolved and everything went fine. Will bid again with them

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to bid

Easy to bid. Pickup was fast, efficient. The auctioneer was nice and pleasant. Would bid on their auctions again.

30 April 2026
Unprompted review

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