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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive interface, making it simple to create polished and professional flipbooks from various documents. Many highlight the product's effectiveness in showcasing work, transforming catalogues, and making content more engaging and accessible. The ability to easily share, link, and embed these creations is also frequently appreciated. The customer service receives high marks for its speed, helpfulness, and responsiveness, with many users noting quick and effective solutions to their inquiries. However, some people were dissatisfied with the customer support, mentioning slow responses, conflicting information, or a lack of follow-up on reported issues. A few other people also felt that the domain mapping function was limited and that document names could be taken by other users, which caused some frustration.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many reviewers consistently praise the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its promptness, accuracy, and... See more

Website

Clients share positive opinions on the website, finding it user-friendly, intuitive, and easy to promote.... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the quick... See more

Product

People report positive experiences with the product. Customers consistently praise its versatility and... See more

Based on these reviews

Rated 5 out of 5 stars

Brilliant for showcasing work. I've been using Heyzine to host dossiers of examples of my Live Illustration work - it makes it easy for clients to flick through and also share. Also I have create... See more

Rated 5 out of 5 stars

Such a handy tool. We were able to turn our catalogues and brochures into a clean, professional flipbook in minutes, and it always looks good. Simple to use, easy to share, and the results feel really... See more

Rated 5 out of 5 stars

I have owned the account for years and need to have some questions answered that their knowledge base did not have. I marked the request urgent. I received answers to my question in less than one-half... See more

Rated 5 out of 5 stars

I don’t give compliments easily… but sometimes, true talent deserves to be acknowledged. Heyzine stands out among digital flipbook platforms for one simple yet brilliant reason: it allows you t... See more

Company replied

Rated 1 out of 5 stars

It says "Convert pdf to flipbook magazines for free without ads or watermarks over the publication. Link, share or embed at no cost." in the homepage but you have to pay to create the flipbook without... See more

Company replied

Rated 1 out of 5 stars

It has a nice look and the interface is fine - sometimes a bit off, but manageable. Problem is: there is absolute no care for this app it seems. I have found a bug in Safari which is really annoying... See more

Company replied

Rated 5 out of 5 stars

Albert from the support team managed to restore my late father's deleted files from a backup and helped me re-enter and update the account on my name. All this while waiving a dispute fee and assist... See more

Rated 5 out of 5 stars

We have been using Heyzine for about 4 years and love it. We use it for documents in our employee portal like government forms that the employee needs to visually see. We use it for our employee hand... See more

Rated 5 out of 5 stars

I started using Heyzine to create my flipbooks and I’m really happy with it. It’s an easy and intuitive platform. I’m very pleased with the technical support I receive whenever I can’t find a feature... See more

Rated 5 out of 5 stars

I just signed up and am already very impressed with both the platform and the ease and quick response of the customer support. I publish a digital magazine and have used another system and this is b... See more

Rated 5 out of 5 stars

This platform is easy to use and does exactly what I need without any hassle. The features are solid, and it offers excellent value for money. Customer support is genuinely top-tier, responses are fas... See more

Rated 5 out of 5 stars

I’ve been using Heyzine to turn a few of my PDFs into flipbooks, and it’s been a really smooth experience so far. Uploading is quick, and I like how the flipbooks end up looking more interactive and p... See more

Rated 5 out of 5 stars

Heyzine is a great program. Very easy and quick to use. I created great flip books within a few minutes. Very easy to add creative touches to the final flip book too. I sent a few questions to... See more

Rated 5 out of 5 stars

Edits: The founder replied immediately after I left the review here and solved my problem literally overnight, on a weekend no less. In light of this, I am changing my review to 5 stars. The tool... See more

Company replied

Rated 5 out of 5 stars

I accidentally ended up with two heyzine accounts. I love the product! Their customer service was impeccable. They transferred everything to one account, canceled the one I didn’t need and credited m... See more

Rated 5 out of 5 stars

I just started using Heyzine after being recommended by a friend in my industry. I have already created 4 Heyzine's for my wedding business. I can see the potential in leveling up my business by prese... See more

Rated 5 out of 5 stars

As an artist and designer, I need a flipbook that reflects quality and ease of use for my audience. Not only am I impressed with the quality but also how easy you have made it to create my flipbooks.... See more

Rated 5 out of 5 stars

Heyzine is a fantastic service. The price is excellent, the standard is superb. It is extremely easy to use, and the customer service is exceptional. I highly recommend Heyzine for flip books, mag... See more

Rated 5 out of 5 stars

A reliable and inspiring platform with an outstanding support team. We use Heyzine as part of our internal digital projects to create and share interactive resources such as onboarding and trai... See more

Rated 2 out of 5 stars

I'll try be thorough, I have the top tier subscription so I should be able assess the whole product... The flip book UX UI from a user point of view is neat. Looks good on all devices and... See more

Rated 2 out of 5 stars

The product worked well, but their customer service is slow and they tell you one thing one day and something totally different the next, then ghost you.

Company replied

Rated 4 out of 5 stars

Extremely useful, easy to learn, with the caveat that there is a definite learning curve (hence 4* instead of 5*). But Once you have reviewed the various features, Heyzine is an amazingly versatile ap... See more

Rated 5 out of 5 stars

A great site for flipbook and great customer support. Our old QR code whose flipbook was deleted was change with a new link. Thanks to the developer/owner of Heyzine for solving our issues in a few h... See more

Rated 5 out of 5 stars

When our church was looking for a place to update/upgrade our ministry guidebook, I searched for a PDF-to-flipbook converter. It was an easy decision once I visited Heyzine! I am not sure of a better... See more

Rated 5 out of 5 stars

I was really struggling with some publishing issues, but their constant support and prompt response really saved my day. FOR REAL. Aside of that, The interface of magazine is realistic and very eas... See more

Rated 5 out of 5 stars

User friendly but if you ever have a problem the support team will help you. Excellent communication! I like that you can either share your booklet by a QR Code or by link.

Rated 5 out of 5 stars

I became aware of Heyzine through a business connection, so when I was about to do trade show I didn't hesitate to utilize their free subscription... quickly moving to a paid subscription which... See more

Rated 5 out of 5 stars

Heizene is great! The support team is excellent and always responsive. The service has many advantages — it lets you post, replace, and even add music :) which creates a better experience.

Rated 5 out of 5 stars

We absolutely love the platform — it’s exactly what we’ve been looking for. It’s intuitive, easy to use, and simple to customise without being overly complicated, which is perfect for sharing our wo... See more

Rated 5 out of 5 stars

The platform is super easy to use and intuitive. No hassle using it. I had some question and email the support team and got a reply from them within a day. Would recommend this platform!

Rated 5 out of 5 stars

Excellent Customer Support I had a challenge with my account and immediately got a knowledgeable response from Maria. She was able to help me quickly and successfully. Thank you!

Rated 5 out of 5 stars

Heyzine provides dynamic PDF magazines for sharing your PDF magazines of outstanding international quality and high resolution photography and does not reduce or change the resolution whic... See more

Rated 5 out of 5 stars

Fabulous! Easy to use and populate with my new Flipbooks. Excellent editing features, and my customers love the results! Well done, and thank you!

Rated 5 out of 5 stars

We've been using Heyzine for 4 years now and it's been consistently excellent. The platform makes it incredibly easy to create professional flipbooks, and the ability to add videos, interactive el... See more

Rated 5 out of 5 stars

Heyzine has created a rally nice app with a friendly, easily used flow of steps for creating digital magazines. Although I've only created two digital zines thus far, feedback from readershi... See more

Rated 5 out of 5 stars

Heyzine is the best PDF viewer I've ever used. I've been using PDF viewers on my edtech site since 2020. And of all the PDF viewers i've used in the past 6 years, Heyzine is the best by far. The custo... See more

Rated 5 out of 5 stars

Easy to use platform even the free version is outstanding. It truly elevates any pdf. Used it as a magazine this year and got great reviews. What a versitile product. I strongly recommend!!!

Rated 5 out of 5 stars

I am a nature photographer with multiple galleries, I find Hayzine to be a great way to share albums in an interesting an affordable way. Hayzine is the best.

Rated 5 out of 5 stars

The Heyzine.com is truly amazing and well thought out. We are able to produce a superior product that is front and center on our website. The site is well thought out and user friendly. Well done H... See more

Rated 5 out of 5 stars

I've use HeyZine for several years now and have find it to be easy to use, stable, and easy to promote. Any questions I've had along the way have been handle promptly and quickly!

Rated 5 out of 5 stars

Excellent flipbook! Easy to use, looks great, customisable and better than a lot of the older, clunky options. Support was very quick and clear, too, when I had an issue.

Rated 5 out of 5 stars

I'm using the free version and had a question. After e-mailing support I was answered within the hour and couldn't be happier with the Heyzine Flipbook product and their support.

Rated 5 out of 5 stars

I have been using Heyzine since December 2023, and the experience has been excellent. The platform is very user-friendly, including its customer portals, and it works seamlessly. It is affordable an... See more

Rated 5 out of 5 stars

We’ve been using Heyzine as a professional tool to publish and share our internal company magazine, and the platform itself is excellent — intuitive, easy to navigate, and very user-friendly. Wha... See more

Rated 5 out of 5 stars

I love the ease of use to post my books. Had a question about QR codes updating existing PDFs and was happy to learn it was not only possible but easy to do

Rated 5 out of 5 stars

Heyzine is the best! It is affordable and user-friendly. The support staff was very helpful and knowledgeable.


Company details

  1. Software Company

Written by the company

Flipbook maker. Create awesome magazines, catalogs, brochures or any kind of online publication with no ads and highly customizable with different page flip effects.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

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Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Early impressions are good...

I'll try be thorough, I have the top tier subscription so I should be able assess the whole product...

The flip book UX UI from a user point of view is neat. Looks good on all devices and has a fair few options on the visual look.

The backend is neat easy to manage documents. The analytics is pretty light, happy they have a google analytics script option. Was hoping for heat maps.

The domain mapping function is limited to only one URL. We have international urls and sub brands so this is actually really annoying. I would need a premium license for each business. Happy to pay a small fee for an additional URL but a whole new account is rich...

The biggest fail is that document names could be used by another user. even if I have my domain mapped... For example i wanted capability statement and "sorry that title appears to be used by another user"

So if you have only one URL and you don't care about having giant urls because you have to find a name not taken... this might be the perfect fit for you. But for large business this may be a waste of money

12 August 2025
Unprompted review
Rated 5 out of 5 stars

I just started using Heyzine after…

I just started using Heyzine after being recommended by a friend in my industry. I have already created 4 Heyzine's for my wedding business. I can see the potential in leveling up my business by presenting wedding couples their own Heyzine depicting what their wedding florals will look like on their wedding day.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Dedicated service with a heart.

Albert from the support team managed to restore my late father's deleted files from a backup and helped me re-enter and update the account on my name. All this while waiving a dispute fee and assisting on every step.
The product is good, the people working there are even better.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service - esp when things went wrong

It's rare to receive good customer service these days, especially with digital platforms but I want to call out Heyzine because they surprised me. A year ago I had subscribed for the company I was working for as a temporary solution whilst marketing organised a global account. I left the job in January, having forgotten all about it. Last week I saw a subscription renewal charge go out on my Amex for it (I'd totally forgotten it was on auto-renew / cancelled it when the group account went live).

I tried to get into my account but I'd forgotten the password and my old work email (now cancelled) was the recovery route. I called the customer service telephone number I found, but I got a voicemail in Spanish that I didn't understand.

I sent in a request to cancel/refund via their online contact form (these things often result in crickets so wasn't hopeful...)

And I panicked, called Amex who blocked the card (for future renewals and then raised a dispute, whilst I waited to hear back from Heyzine.

To my amazement I heard from Heyzine within a couple of hours, a really lovely message telling me not to worry, they were cancelling and refunding (despite several days having passed between the renewal and me noticing the charge on my account) and they also reminded me about content I had left on there - showed me how to get back into my account.

They were lovely and not at all what I had anticipated - had I known, I wouldn't have panicked. So - know that if anything does go wrong, this company have your back, are honest and above board, and really do try to help.

Huge thank you to Maria - and apologies to Belen.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Developer has gone AWOL

It has a nice look and the interface is fine - sometimes a bit off, but manageable. Problem is: there is absolute no care for this app it seems. I have found a bug in Safari which is really annoying and distracting. Told it to support three times and added screen shots. It was made a priority or so I was told. That was last August. It seems that the developer has abandoned this software and is just milking it now without any care for the user.

19 June 2025
Unprompted review
Heyzine logo

Reply from Heyzine

Development is more active than ever. The team works hard to launch new features every month, and bugs are typically resolved within a day on average.

Heyzine receives over 18 million visitors every month, and 20% of them use Safari, so I can assure you there are no bugs.

Maybe your specific document had a problem, or you needed to do something different. I can't find any emails about this, so if you still want help, please contact support@heyzine.com asking for Albert.

Rated 5 out of 5 stars

Fabulous

Fabulous! Easy to use and populate with my new Flipbooks. Excellent editing features, and my customers love the results!

Well done, and thank you!

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Super user friendly

The platform is super easy to use and intuitive. No hassle using it. I had some question and email the support team and got a reply from them within a day. Would recommend this platform!

23 April 2025
Unprompted review
Rated 1 out of 5 stars

Scam

They said I would be able to download a video of my book flipping, I needed to upload it for my business, instead the download is for their own app?? It's completely useless. I want a refund right now because this is NOT what I signed up for.

24 March 2025
Unprompted review
Heyzine logo

Reply from Heyzine

Nowhere on the site will you find that it is possible to download a video version of the flipbook. We do not offer this functionality.

However, it is extremely easy to use a screen recorder, put the flipbook in fullscreen, and turn the pages with the mouse arrows to get a video. It's something you can do for free.

And of course, as always, contact us, and we will refund you the payment.

Rated 1 out of 5 stars

Looks nice, but the basics don't work

It seems an impressive service. It has some really nice features and attractive pricing. Based on this, I signed my business up to a Professional plan. Unfortunately the simple basics don't work. Most hyperlinks in our uploaded PDFs don't get converted, and the ones that do, give errors. I tried for 2 weeks to get support. Nothing. Don't waste your time here.

Added after Heyzine's reply: I have used the exact same PDFs on three other flipbook platforms. All the others detect all the links. The reply above is essentially the same as from your support; that the problem is on my side (when no other provider has the same problem). I did get a response to the ticket. Then it was escalated to the technical team. There was no further follow up.

3 March 2025
Unprompted review
Heyzine logo

Reply from Heyzine

Hi Deon, I'm sorry to hear that. It seems your links are in images, so they can't be automatically detected this way. I see in the ticketing system that your request was answered more than 15 days ago. Could you please check?

Added after Deon reply:
There is no flipbook platform that detects links in images. At least, with heyzine, you can convert your pdf for free to verify your links.
We replied from the technical team 2 weeks ago, please recheck your inbox. We even manually added the links for you.

Rated 5 out of 5 stars

Easy to use and a great way to save resources!

We love using Heyzine for our annual event. We upload our eProgram and create a QR code that we share with event attendees. It allows everyone with a smartphone to view the program easily, flip between the pages, all while saving us expensive printing costs and paper use. Thanks Heyzine!

22 February 2025
Unprompted review

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