Heycademy Reviews 

19
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TrustScore 3.5 out of 5

3.5

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Company details

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Written by the company

Heycademy is a Denmark-based e-learning platform dedicated to helping test takers around the world succeed in their exams. Our mission is simple: to empower learners with the right tools and knowledge to pass confidently. We provide high-quality test preparation materials that include real exam-style questions and realistic simulations, ensuring our users are fully prepared for what they’ll face on test day. At Heycademy, we understand that practice makes perfect — that’s why every course is designed to mimic the actual exam experience. Whether you're preparing for cognitive ability tests, driving theory, or professional assessments like the Thomas GIA, our materials are tailored to help you build confidence and improve performance. Though proudly located in Denmark, we serve a global audience. Our platform supports multiple currencies, local payment options, and is accessible from anywhere in the world. With Heycademy, learners from all backgrounds can access affordable, expert-crafted prep courses that truly make a difference. We believe in measurable results, stress-free learning, and giving every test taker the chance to succeed. Join thousands of students who are achieving their goals with Heycademy — where preparation meets success.


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3.5

Average

TrustScore 3.5 out of 5

19 reviews

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1-star

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Replied to 66% of negative reviews

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3.5

All reviews

(19)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been practicing for the Thomas…

I have been practicing for the Thomas GIA exam and have found that the test has a lot of latency. This is a timed test, so after I select an answer, there is a long pause before the next question appears, 3-5 seconds per question. My internet speed (537.5mb/38.6mb) is more than fast enough. The real test only allows 5-6 seconds per question.

Another problem is that the spatial test displays images and choices too big for my screen. I have to scroll down to answer each question, and that also takes time away from my speed. I'm using a 32-inch monitor at (1920x1080) and have to reduce the display by 70% for the full questions to fit.

On my Mac laptop, I have to expand the browser to full screen. Then I remove the tools menu at the bottom and the bookmarks at the top. Then, if I reduce the screen by 67%, it will fit.

Finally, at the end of a practice test, there is a button to finish the test. Nothing happens when I press it. I have to quit the exam and then resume it every time to finish the practice session. This throws off my final timed score.

The site has no place to notify the company of these problems. I would have preferred to tell them directly, but we'll use Trustpilot.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!

Avoid this at all costs!! THIS WEBSITE IS A FULL SCAM! I bought the Thomas GIA prep course- All the questions are repeated. Also, the catalog says time based results- it just provides the right/wrong answered questions. The UI/UX is also very bad. Total waste of money. What should be free is sold at 30+ GBP!! If you do not value your money go for any of the courses here. Absolute dirty way to scam people.

24 April 2026
Unprompted review
Heycademy logo

Reply from Heycademy

Hi,

We’re unable to find any order or support request under this name, which makes it difficult for us to verify or investigate the claims. We always encourage users to contact us first so we can resolve any issues quickly.

Regarding your points: our questions come from a large randomized pool. Repetition may occur if the pool is extensively practiced or if questions are answered incorrectly and shown again for learning purposes. The scoring (correct/incorrect with results) follows the standard format used in Thomas GIA-style practice, so the claim is not fully accurate.

We would appreciate the opportunity to review this properly. If you have purchased the course, please contact us with your order details—we’re happy to investigate and offer a refund if applicable.

Best regards,
Heycademy Team

Rated 1 out of 5 stars

No refund

I purchased a course from Heycademy, but the payment wasn’t processed for almost 24 hours. During that time, I had no access to the course. By the time the payment finally went through and access was granted, I no longer needed it.

I contacted support early on, explained the situation, and requested a refund since I hadn’t used the course. Unfortunately, after my initial message, I received no further replies. I followed up multiple times, but there was no response.

Overall, the delayed payment processing and lack of customer support made this a disappointing experience.

11 March 2026
Unprompted review
Heycademy logo

Reply from Heycademy

Hi,

Thank you for your feedback, and we’re sorry for the inconvenience caused.

In this case, the delay occurred due to the bank/payment provider taking longer than expected to process the transaction. During that time, the order remained in “processing,” and access is only granted once the payment is successfully confirmed. As soon as the payment was approved, access to the course was provided immediately from our side.

We understand your situation; however, the refund request was made after the payment was completed and access had already been granted. This falls under a “regret of purchase” scenario, which is not covered under our refund policy for digital products.

Regarding support, we have responded via email explaining the situation and the policy. If you believe any of our responses were missed, we kindly ask you to check your spam/junk folder or reach out again so we can assist further.

We appreciate your understanding.

Best regards,
Heycademy Team

Rated 5 out of 5 stars

happy with Heycademy

Super happy with Heycademy! The practice tests were really useful and made me feel ready. Easy to use and just a great way to study without overcomplicating stuff. Definitely recommend!

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Highly broken experience

Highly broken experience. Several bugs and incorrect answers. Also, the same questions keep getting repeated several times. So while they may say "1000" questions, its actually significantly less unique questions.
While they are responsive in fixing things, but thats not a customer's job. Hopefully they will do a thorough testing of their content and add more unique questions.

24 April 2025
Unprompted review
Heycademy logo

Reply from Heycademy

Dear Akshay

Thank you for your feedback. We are surprised by your 1-star rating, as you took the tests several times — approximately 37 times in total. You pointed out a few mistakes in the answers, which we corrected within a couple of hours. Even after that, you were not fully satisfied, so we refunded you 50% of the amount.

We believe your review is not entirely fair, as you used the platform extensively.

Regarding the repeated questions: let's do a quick calculation — there are 1,000 questions, and each test can have up to 200 questions. Hence, after about 5 full attempts, it is natural that you would start seeing similar questions.

There were no bugs on the platform. Yes, there were some incorrect answers, which we fixed immediately, and we also issued you a 50% refund. Even after requesting a refund, you continued to practice many tests. Therefore, a 1-star rating does not seem fair, considering the issues were addressed and you continued using the platform.

As our product is digital and fully accessible, refunds are generally not offered after extensive use — yet we still provided it as a gesture of goodwill.

Regards,
Heycademy

Rated 5 out of 5 stars

I recommend the driving course

I bought the driving exam course (gold) and I totally recommend it!
What I liked is that in the package there is the theory included so I could have a deeper understanding of the individual subjects and that helped a lot with the mock tests.
Also there are plenty of tests which helped me to practice and get better

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful for passing the Danish theory test


I used this website to prepare for my Danish driving theory exam, including the Thomas Gia tests, and it made a huge difference. The practice tests were very similar to the actual exam, both in format and difficulty, which really helped me feel confident on the day.

What I liked most was how clear and up-to-date the questions were. Some other sites I tried had outdated visuals or strange translations, but here everything felt current and easy to understand, even for someone who’s not a native Danish speaker.

The interface was simple and clean, and I appreciated being able to review my mistakes after each test. It actually helped me learn instead of just guessing.

Passed on my first try thanks to this, definitely worth the money

13 February 2025
Unprompted review
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