Hey Baby 4D - 020 Reviews 4

TrustScore 4 out of 5

4.0

39 West Gate, Mansfield, NG18 1RX Nottinghamshire, GB


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Rated 5 out of 5 stars

I booked a 4D scan for my sister, Unfortunately for us, we did leave it till she was 32+6 days but they went above and beyond to ensure she didn't leave without any photos at all! Even though we took... See more

Company replied

Rated 5 out of 5 stars

Very friendly and helpful staff in both reception and scanning room. Very clean and welcoming environment. The lady scanning for the baby’s gender was very helpful, patient and persistent when our bab... See more

Company replied

Rated 1 out of 5 stars

Early reassurance scan - What reassurance? Went to HeyBaby in Mansfield, my first appointment I should have been 7 weeks. The lady who did the scan dated me at 6+1, saw a yolk sac etc and e... See more

Company replied

Rated 5 out of 5 stars

Amazing experience everytime I have been to scan baby. Will definitely be using them again.

Company replied


Company details

  1. Pregnancy Care Center
  2. Maternity Store

Written by the company

The official Hey Baby 4D ultrasound clinic review profile. Hey Baby 4D provide private ultrasound services to expectant parents throughout pregnancy, including reassurance scans, gender scans, 4D scans and NIPT services. Our clinics only hire qualified and experienced sonographers to ensure the safety of you and your baby at all times. With our exclusive gender reveal lighting, lovely merchandise and simple online booking system, you can be sure of a professional and supportive experience with us. Hey Baby 4D has clinics all over the country. Follow the link on our profile page to find your nearest clinic.


Contact info

  • 39 West Gate, Mansfield, NG18 1RX, Nottinghamshire, United Kingdom

  • 01623 272662

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

4D Scan

I booked a 4D scan for my sister, Unfortunately for us, we did leave it till she was 32+6 days but they went above and beyond to ensure she didn't leave without any photos at all! Even though we took the risk of knowing it was after 32 weeks! Amazing service,
The staff was friendly and welcoming and polite, definitely recommend for anyone to go here x

1 December 2024
Unprompted review
Hey Baby 4D - 020 logo

Reply from Hey Baby 4D - 020

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. It’s always our goal to make sure our customers feel comfortable and supported, and we're so glad you felt welcomed during your visits. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Amazing experience everytime I have…

Amazing experience everytime I have been to scan baby. Will definitely be using them again.

16 October 2024
Unprompted review
Hey Baby 4D - 020 logo

Reply from Hey Baby 4D - 020

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. It’s always our goal to make sure our customers feel comfortable and supported, and we're so glad you felt welcomed during your visits. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

An amazing experience

Very friendly and helpful staff in both reception and scanning room. Very clean and welcoming environment. The lady scanning for the baby’s gender was very helpful, patient and persistent when our baby had his legs crossed! Would definitely recommend!

15 June 2024
Unprompted review
Hey Baby 4D - 020 logo

Reply from Hey Baby 4D - 020

Hi Beth,

Congratulations! Thank you so much for sharing your feedback, it means a lot to us.

We are so pleased to hear that you had such a great experience with us, we'll share your feedback with the team.

We look forward to seeing you again soon!

The Hey Baby 4D Team

Rated 1 out of 5 stars

Early reassurance scan

Early reassurance scan -
What reassurance?
Went to HeyBaby in Mansfield, my first appointment I should have been 7 weeks. The lady who did the scan dated me at 6+1, saw a yolk sac etc and everything was fine. No heartbeat established but she said it was too early.
She wanted me to go for a rescan two weeks later, which i did.
I went in & she was showing me “baby” she said “look mummy baby’s here” and even though I couldn’t see much it felt like everything was ok.
She finished the scan and said no heartbeat seen.
So straight to the hospital to go to EPU, had an NHS scan and they tell me that unfortunately there’s a sac but nothing in it. There is no baby.
Now can you imagine my confusion after just before being shown my “baby” that wasn’t actually a baby.
Are your staff even professionally trained to be doing such a job?
I am absolutely heartbroken, paid £95 to be made out I had a baby there when I didn’t.
Absolute shambles of a company & I will make sure I tell everyone not to use!!!
A money making scheme that take no responsibility or accountability of your wellbeing.

3 May 2023
Unprompted review
Hey Baby 4D - 020 logo

Reply from Hey Baby 4D - 020

Hi Amy,

First and foremost, I am so sorry to hear of your loss.

If you feel you're able, we would like to speak with you to understand more about your experience. Please can you call our head office on 0333 366 0573 and ask for Nikki?

My thoughts are with you at this time.

Best regards,

Nikki

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