Hexminer 

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Rated 2 out of 5 stars

its major MO just like the rest of the company riding the cloud mining frenzy. they are not transparent with their fees structure they will suddenly come up with new policies abetting takeout req... See more

Company replied

Rated 1 out of 5 stars

This company is a scam, they create contracts that can be ordered with insufficient balance and then say they cant be refunded until you send them more funds. Very convenient, but don't detail any o... See more

Rated 1 out of 5 stars

I thought I'd throw some bitcoin at them to check up on this company. I wound up purchasing 1 mining plan that mysteriously registered as a purchase of 4 plans, and they advised that for the minin... See more

Company replied

Rated 5 out of 5 stars

I have no prior experience with cloud mining. I don't have to maintain any hardware, the platform is incredibly user-friendly, and the returns are reliable. It's quite helpful.

Company details

Written by the company

HEXminer is a global leader in cloud mining, providing efficient, secure, and transparent mining services for cryptocurrencies like Bitcoin and Dogecoin. Since its establishment in 2020, HEXminer has supported over 3.2 million registered users, offering consistent high returns through intelligent mining scheduling, a global network of mining facilities, green energy initiatives, and industry-leading security. With a variety of flexible mining plans, HEXminer caters to the needs of different investors, ensuring sustained profitability in the ever-evolving cryptocurrency market.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad company!

Bad company!! My savings would have been gone if not for the expert recommended by my mom they helped me in retrieving my refund total $30,000 that I invested. Stay vigilant

3 June 2025
Rated 1 out of 5 stars

Scam, criminals

Scam, disappeared! Had money invested and this weekend the website disappeared and there has been zero communication from the company. I’ve tweeted at them with no reply. Seems they’ve shut down and stolen everyone’s money. Thieves and criminals!!!!!

1 June 2025
Unprompted review
Rated 2 out of 5 stars

What is happening to Hexminer

What is happening to Hexminer? Today I woke up and the website and app is not working. Did they close and take my money? The site is down and no email or communication from the company. Very unprofessional

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Hexminer is a biggest scam of the…

Hexminer is a biggest scam of the century. I have complained to Office of Fair Trading. They lure people into making small profits and just as you grow your portfolio, they steal all your money by tricks like changing conditions on certain contracts. Do not invest with them and this site should be shut down and owners should be sent to jail.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

feeling robbed

I put in money to mine but now can not log in or get any support. It says my account is locked. I have tried the chat and the customer service email but no one is replying. I guess I will never see that money again.

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Deposit Floating outer space

I don't know if this platform a legit or not... Since my deposit last week, till today, the status still pending for verification.
I chat with them, it's a single tick, means wither they are offline, or I'm being block by them
I try to reach the help center, the status remain pending for section by them.
So my deposit still floating I am outer space.
Be cautious when investing.

23 May 2025
Unprompted review
Rated 1 out of 5 stars

!NEVER EVER INVEST!

!NEVER EVER INVEST!
They stole 1.223$ from me.
After sending the support a message: the support icon is gone
when they write back the first time (only to bring you to invest again and more and more) only lies that it is your faul and you have to pay 1.000$ again to "recalibrate" the contract, if you take longer than one week they are treating high fininacal punishment and never ever answear back, you can create a ticket for problem solving, they never answear back.
After 20days nothing happened.
If somebody is able to bring HEXMINER.com down, has my fully blessing. PEACE&LOVE FROM GERMANY

2 May 2025
Unprompted review
Rated 1 out of 5 stars

What a scam of an enterprise

What a scam of an enterprise. They have no problem taking your money, but when it comes time to withdraw, nope. Customer service is a joke, and if you bother them too much they lock you out of your account so you can't retrieve your money, and there is no way to dispute this. Thankfully I didn't invest a crazy amount, but as a warning, don't invest a penny, you won't be able to pull it back. They are nothing but thieves, and I'm sure their response to this review will claim I violated some BS rule that they just made up just so they could steal my money. I have just reported them to actionfraud.police.uk, we will see what happens

15 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! SCAM! SCAM!

SCAM! SCAM! SCAM! Please do not give any money to this website. I tested with $100 first and purchased the Newbie contract. They allowed me to withdraw the money the next day. That was the bait. I then deposited $8000 worth of Ethereum and purchased a contract that required 4 to be purchased to receive the bonus. When I pushed to confirm the purchase at $7200, the correct price for 4, the "system" purchased 7 contracts and my account went into the negative, because obviously I did not have the money. I contacted customer service and basically got blamed, with the costumer service rep stating that maybe "I" did not pay attention to how many I was buying, but if my account was not made right they would not return the money and would liquidate the assets, since it is a contract. They claimed they could not just reset the contract to 4 and make the account right internally. I was told all I need to do was deposit enough to clear the negative balance and the account would return to normal and the contract would run normally. With no choice, I was then deposited another $4900 of Ethereum to clear the negative balance. I was then told that I needed to purchase 7 more contracts so the system would "re-sync" the account and all the contracts would run normally. Purchasing 7 more meant depositing more money. It was a never ending hole and that is where I stopped. Please, I am begging you, do not even go on the site. It looks enticing, but it is a SCAM 100%. I felt like the most idiotic person in the world for a week! I do not wish for anyone else to feel that way. STAY AWAY! They are gong to answer this post to make it look like my fault, which is another one of their tactics. Their follow up will be something like, "We told you that all you needed to do was purchase the contracts again and your account would be returned to normal. We have been in business since 2020 and follow all guideline of... blah blah blah. DO NOT GIVE THEM ANY MONEY PERIOD, OR YOU WILL QUESTION EVERY DECISION YOU HAVE MADE FOR THE LAST YEAR!

8 May 2025
Unprompted review
Rated 1 out of 5 stars

The ease of effortless gains and smooth…

The ease of effortless gains and smooth service while making it seamless to take out your profits at the firm in my photo profile is really commendable, making it easy to grow wealth effortlessly. This is all i have ever wanted not what this firm mining rates seems appealing but in reality, the process drags and the set targets are unrealistic.

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, scam, scam!!! Nothing but a scam… deposited 100$ to start using their platform.. had “problems” after 1st day when trying to restart their 100$ plan… they simply deleted my support case.. no responce… tried again same result.. then went to withdraw.. rejected.. tried to withdraw on another network,. Couldn’t even see my withdrawal attempt! Support keeps deleting my inquiries .. just a f…ing SCAM !!!

12 May 2025
Unprompted review
Rated 1 out of 5 stars

Hexminer is a scam

Hexminer started out with a very positive feeling. Customer Service was responsive but very short, rude, and wanted another 1000. After purchasing single $500.00 contracts and making withdrawals without issue my account was put into a negative balance as I was told the purchase required I purchase a minimum of 2. I settled up the account to purchase the $500.00 contracts. Customer sevice send me the link for the original contract I proceed to purchase the 2 and to my surprise the order is processed to purchase 1. But the contract clearly stated that it was for 2. Customer service says settle up again or wait for the contract to close. Contract didn't close and Customer service says I have to add more to purchase the original. I told them I will not because I did it correctly, it is their system that is faulty. Tried to withdraw what was left and it will not let me.
Today I am told to deposit more funds to restart up the contracts.
At this point I am not confident with the platform and will not deposit more funds.
I have all the screen shots available, and unless this is cleared up I am not removing this review, I have contacted a Scam agency to recover my funds. Also reporting this site to multiple agencies.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

Hexminer is a complete scam and fraudsters

Hexminer is a complete scam. Do not use them. Made a deposit and chose a plan only to have it sitting in processing. Used the online chat and was then told there was an error and all I had to do was place another order and this would activate the plans. The plans are still not active and i cannot withdraw the remaining funds. Their chat response is to keep putting more money into the account and activating more plans. No way this is legit and a complete scam and fraudsters.

11 May 2025
Unprompted review

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