The staff are so friendly, any time I have a query or question they are able to answer my questions and provide support. Going on a weight loss journey can be a bit of an embarrassing thing, that othe... See more
Company replied
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I’ve found the company to be accomodating with alternative requirements, albeit a little slow to respond. Then when l missed out on my Care coaching at the beginning, l was looked after by receiv... See more
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Well, I was able to achieve my goals without the stress of still feeling hungry. Last year I lost over 14 kg which may it easier to move around when caring for children, no more aching legsand knee at... See more
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Support has been A1. Assistant or follow up to any challenges has been quick and efficient. I’ve had a few hiccups but the response has been great. The online check in with my health coach has been he... See more
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Company details
Written by the company
Healthcare that treats women better. Hers is healthcare designed around women, not just their symptoms. We connect the dots across your health, with expert clinicians, personalised care and treatment that adapts to your needs and where you want to go next.
Contact info
Level 3, 155 Clarence St, 2000, Sydney, Australia
- Hello@hers.com.au
- hers.com.au
4.6
Excellent
2K reviews
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I found the whole experience great
I found the whole experience, easy and painless (as a needle phobic this was a huge relief)!!
Honestly the best thing I have done for myself in probably 20 years!!
A friend who recommended this process to me called it the one thing that changes everything and she was 100% spot on
1 September 2026
Unprompted review
Reply from Hers
Hi,
Thank you for sharing such a wonderful and uplifting review.
We are so proud of you for taking that brave step. Easy and painless is the absolute best outcome and we hope it continues to feel that way every time!
We are so excited to be part of your journey and we cannot wait to see where it takes you!
Warm regards,
The Juniper Team
The support you need to not only start but continue your journey!
I love how support is there whenever you need it - but at the same time nothing is forced or pushed upon you! Kylie is an awesome coach and she is 100pc in my corner, ready to help out wherever she can with dietary and food suggestions as well as being a shoulder to lean on when it gets hard.
31 August 2026
Unprompted review
Reply from Hers
Hi,
Thank you for sharing such a warm and genuine review.
Having support available whenever you need it without ever feeling pressured or pushed is such an important balance and we are so glad that has been your experience. Everyone's journey is different and we always want our members to feel empowered rather than overwhelmed.
We will absolutely pass your kind words on to Kylie. Knowing that she has been such a steadfast presence in your corner, from the practical dietary advice through to being that shoulder to lean on when things get tough, will mean the absolute world to her.
Keep going because you are doing amazingly.
Warm regards,
The Juniper Team
Excellent service
She was extremely thorough. Listened attentively providing practical advice and options. Excellent care and review.
20 August 2026
Unprompted review
Reply from Hers
Hi Kerrie,
Thank you for taking the time to share such a lovely review. Thorough, attentive and providing practical advice and options is exactly the standard of care every member deserves and it is so wonderful to hear that came through so clearly in your experience!
We will be sure to pass your kind words on and we know they will be so gratefully received.
We look forward to continuing to support you on your journey ahead!
Warm regards,
The Juniper Team
Quick and easy to get an appointment…
Quick and easy to get an appointment time. Kelly was amazing to talk to, very supportive and understanding. She answered all my questions in a way that was easy for me to understand and reassured me. The process was faultless. Product arrived prompt and I couldn’t ask for more .
22 August 2026
Unprompted review
Reply from Hers
Hi Megan,
Thank you so much for taking the time to share this!
We're so glad to hear that the process felt smooth and easy from start to finish, and it's absolutely wonderful to know that Kelly made such a positive difference for you. We'll be sure to pass your kind words on to her — she'll be so touched to hear this.
We're really happy your order arrived promptly too, and we look forward to continuing to support you on your journey ahead.
Juniper Team
There are so many benefits that Juniper…
There are so many benefits that Juniper provides. Fighting premenopausal weight and symptoms (anxiety. Sleep deprived) all seemed to peel away like my weight. Now on maintaining the weight loss, I was so worried about putting it all back on and symptoms returning. The Juniper team and the epic app have prevented all that from happening
31 August 2026
Unprompted review
Reply from Hers
Hi,
Thank you for sharing such a wonderful and inspiring review. It truly means so much to us!
Fighting premenopausal weight gain while also managing anxiety and sleep deprivation is such a challenging combination and the fact that all of those symptoms have peeled away alongside the weight is just incredible. You should feel so incredibly proud of everything you have achieved.
And reaching maintenance while feeling confident that the weight and symptoms will stay away is such a significant milestone. We know that transition can feel daunting but we are so glad that the team and the app have given you the tools and reassurance to navigate it with confidence.
Thank you for being such a valued part of our community. We are so proud to be part of your journey.
Kind regards,
The Juniper Team
Being with Juniper is so easy
Being with Juniper is so easy! The app is easy to navigate with lots of reminders about what’s coming up. As I live in a regional area being able to do it all online is a lifesaver.
28 August 2026
Unprompted review
Reply from Hers
Hi Mim,
Thanks so much for sharing this! We’re so glad to hear that Juniper has made managing your treatment easy and convenient, especially while living regionally.
It’s great to know the app and reminders are helping you stay on top of everything from wherever you are.
Thanks for choosing Juniper to support your journey!
Warmly,
The Juniper Team
Easy, fast and friendly
Easy, fast and friendly service. From booking appointments to delivery. The only thing I would change would be the price. Thanks
28 August 2026
Unprompted review
Reply from Hers
Hi Chantel,
Thanks so much for the great feedback! We’re glad to hear you’ve found the whole experience easy, fast and friendly, from appointments through to delivery.
We also appreciate your feedback around pricing and will make sure it’s heard by the team.
Thanks for taking the time to share your experience with us.
Warm regards,
The Juniper Team
Health Coach Rosie is Amazing
Product is reliable, but the one aspect that I have given the 5 stars for is the care of my Health Coach Rosie, she has been completely amazing in support, hints and food tips - I am absolutely loving her support.
27 August 2026
Unprompted review
Reply from Hers
Hi Tammy,
Thank you for taking the time to share such a heartfelt review. It is so wonderful to hear that Rosie has made such a meaningful difference to your journey!
We will absolutely pass your glowing words on to her. Knowing that her support have been so valuable and that you are absolutely loving working with her will mean the world to her. That kind of genuine, personalised care is exactly what we hope every member experiences.
We are so glad to have her on the team and so glad to have you on this journey with us!
Kind regards,
The Juniper Team
Everything from the consultation to…
Everything from the consultation to support is convenient. Someone is always there to help. I am impressed with the service.
5 August 2026
Unprompted review
Reply from Hers
Hi Ruby,
Thanks so much for the lovely feedback! We’re really pleased to hear you’ve found the experience convenient and felt well supported throughout your journey.
We really appreciate you taking the time to share your experience with us.
Warm regards,
The Juniper Team
Juniper made this experience easy
Onboarding process was good and since being prescribed I have nearly lost all weight I wanted in 3 months. I haven’t needed a lot of support to do this but have appreciated the support available. The process for managing orders and treatment is easy and all deliveries have been on time.
26 August 2026
Unprompted review
Reply from Hers
Hi Charlotte,
Wow — thank you so much for sharing this, and a huge congratulations on your incredible progress! Losing nearly all of your goal weight in just 3 months is a fantastic achievement and you should be so proud of yourself! 🎉
It's so wonderful to hear that the onboarding process was smooth, your deliveries have been on time, and that you've found managing your orders and treatment easy. That's exactly the experience we strive to provide!
We're so glad the support has been there when you've needed it, and we'll continue to be here for you every step of the way as you reach your goal.
Thank you for taking the time to share your feedback — it truly means a lot to the whole team. If there's anything we can do to support you going forward, please don't hesitate to reach out!
Warmly,
The Juniper Team
I feel Fully supported at all times…
I feel Fully supported at all times with the fantastic Juniper team, making this journey a lot easier to do, There is so much information if you need it and everyone listens, I love it & highly recommend that if your thinking about it, don’t , just do it😊
26 July 2026
Unprompted review
Reply from Hers
Hi Debbie,
Thank you so much for taking the time to share this — it truly made our day!
Words like yours mean the world to our entire team. Knowing that you feel fully supported and that your journey has been made a little easier is exactly why we do what we do, and we couldn't be more grateful for your kind feedback.
We're so proud to be a part of your journey and we'll continue to be here cheering you on every step of the way!
Juniper Team
Weight loss has been consistent but…
Weight loss has been consistent but very slow
25 August 2026
Unprompted review
Reply from Hers
Hi April,
Thank you so much for sharing that with us — it's really great to hear that you're seeing consistent progress, and every step forward counts!
We completely understand that slow progress can feel discouraging at times, and we want to make sure you're getting the right support for your journey.
To make sure we can look into this properly for you, could you please send us an email using the address linked to your account? This will allow us to pull up your details and make sure our team can follow up with you personally.
We're here for you and want to make sure your treatment plan is working as well as it possibly can for you.
Juniper Team
Awesome response time
I had s question that required medical assistance and I was able to chat with the doctor the same day and get my issue resolved. It was fantastic service 👏
19 August 2026
Unprompted review
Access to support from clinical and…
Access to support from clinical and allied health, fast and reliable delivery of medications and plenty if information on use of meds and strategies to counter side effects
24 August 2026
Unprompted review
Reply from Hers
Hi Jeanette,
Thanks so much for sharing your experience! We’re really pleased to hear you’ve found the support from our clinical and allied health teams helpful, along with reliable medication deliveries and clear information throughout your treatment.
We really appreciate you taking the time to leave us a review.
Warm regards,
The Juniper Team
Best money I've ever invested in myself
Juniper has been by far the best decision I ever made in my life, and has completely changed my life. I started at 116kg, having been battling weight issues for many many years, perimenopausal, and thoroughly depressed. A year and a half later, I have lost 35kg, am not too far away from my goal, and never felt happier or more comfortable in my own skin. I have gone from a size 22 to a 12/14 and have done it without starving myself or feeling like I'm depriving myself of fun/life. Juniper has allowed me to turn off the food noise and now I eat lots of lovely food, just much smaller portions. My relationship with food has changed so much. Aside from the weight loss, my health has improved in so many ways, some unexpected. My blood pressure is down, my cholesterol has improved, I'm no longer popping Gaviscon and Nexium like candy, I've stopped snoring... the list goes on. My advice to anyone thinking about starting is this: It's the best investment you will ever make in yourself. Your health, your happiness, and your whole outlook on life.
8 February 2026
Unprompted review
Reply from Hers
Hi Lucinda,
Thank you so much for taking the time to share your experience with us. It’s wonderful to hear how meaningful your Juniper journey has been for you and how much has changed over the past year and a half.
Losing 35 kg is an incredible milestone, but it’s also lovely to hear about the other positive changes you’ve experienced, particularly your relationship with food and how you feel about yourself and your overall wellbeing.
We truly appreciate you sharing such thoughtful feedback and your advice for others who may be considering starting their own journey. Thank you for allowing Juniper to be part of yours.
Warm Regards,
Yam
Great support
Great support, app, and delivery. Just one star removed for price. It is expensive.
24 August 2026
Unprompted review
Reply from Hers
Hi Anon,
Thanks so much for sharing your experience! We’re glad to hear you’ve been happy with the support, app and delivery experience.
We also appreciate your feedback around pricing. We know cost is an important consideration, and feedback like yours helps us understand what matters most to our patients.
Thanks for taking the time to leave us a review.
Warm regards,
The Juniper Team
The coaching experience is great value…
The coaching experience is great value for money and the food is easy to make, suits my budget and tasty.
17 August 2026
Unprompted review
Reply from Hers
Hi AL,
Thanks so much for the lovely feedback! We’re glad to hear you’re enjoying the coaching experience and finding the food tasty, easy to prepare and suitable for your budget.
We really appreciate you taking the time to share your experience.
Warm regards,
The Juniper Team
Great program
Great program , excellent support from the Juniper team.
Highly recommend
24 August 2026
Unprompted review
Joining juniper was an easy experience…
Joining juniper was an easy experience took about 10 mins to join. Delivery was quick and easy and having a health coach was great & helpful. I’ve lost 18 kilos in 13 months. Highly recommend!
22 August 2026
Unprompted review
Support is there when you need it
Support is there when you need it. Program delivers what it offers
20 August 2026
Unprompted review
Reply from Hers
Hi Arlaine,
Thanks so much for sharing your experience! We’re really glad to hear you’ve found the support there when you need it and that the program has delivered on what you expected.
We really appreciate you taking the time to leave us a review and look forward to continuing to support you.
Warm regards,
The Juniper Team
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