Hermanos Colombian Coffee Roasters  Reviews 120

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I fell in love with Hermanos since my first long black. The quality is consistently high, they have many shops across London, and they provide loyalty cards through Embargo. I'm subscribed to the... See more

Rated 5 out of 5 stars

The best coffee bean we’ve tried! We use their subscription service. It’s always on time - we’ve never missed our caffeine fix. The customer service Hermonas provides has been so enjoyable and easy -... See more

Rated 4 out of 5 stars

Overpriced. Inconvenient with how often they change selection and not keeping any staples. After about half a year of exclusively buying their coffee I am done. It is insanely expensive, AND once you... See more

Rated 5 out of 5 stars

My wife fell in love with this coffee shop and their coffee while visiting London. I make espresso on Milano Rocket machine every morning and she brought two packages back to the USA. It makes a flavo... See more

Company details

  1. Coffee Roasters

Written by the company

Bringing Colombian specialty coffee to the UK. Direct-trade, single-origin, freshly-roasted in London. Coffee Beans | Subscription | 9 Cafes in London


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overpriced and Unstable Selection

Overpriced. Inconvenient with how often they change selection and not keeping any staples. After about half a year of exclusively buying their coffee I am done. It is insanely expensive, AND once you find a taste that you like, you come back the next month and it is no longer there! I adore good tasting coffee, but they're making me do WORK every month trying to guess which of their new coffees I might like and trying to see if any of them are at a reasonable price! It is not fun and a time and energy drain!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Columbian Coffee

Great Columbian Coffee. They accidently sent me 250g instead of the 1 kg I ordered. I contacted them and after a few days the emailed me to say they would send me the 1 kg bag. I received it the following day!

24 September 2025
Rated 5 out of 5 stars

Insanely good specially coffee

Insanely good specially coffee. Got a cup in one of their cafés and never looked back. I’ve been ordering from them for half a year more or less. Recently I had an interaction with customer support and it is as good as the coffee. Fast and human-scale. 10/10

24 September 2025
Rated 3 out of 5 stars

Bad Roast Batch

Bought Lucia and completely disappointed. Perhaps quality control is not upto scratch at Hermanos as it used to be. Unevenly roasted beans and odd beans that would lead to bitter taste in the cup. Example picture attached

*Order was rectified by hermanos. Thanks for your feedback/prompt resolution.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Best coffee shop in Europe

I shopped coffee beans many times. Their beans are always amazing. I really love their roasting profile and enjoy their high quality beans. They send defect free beans. Recently I made a mistake in my basket and they immediately helped. Their shipment is blazingly fast. I think I cannot speak high enough for them. Thank you mates! Keep up good work.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Coffee

Great Coffee, quick delivery! Worth the higher price, even better with offers. The Nespresso capsules are great - in my opinion better than the Originals.

28 August 2024
Rated 3 out of 5 stars

Disappointing

Bought two coffees at London King’s Cross for the train journey. In one the oat milk curdled and I was told it was the acidity of the coffee. The barista then voluntarily made another with a different bean.

I’m older and prefer a stronger coffee taste. Despite recommendations we both found the coffee lousy (luke warm and bland).

Finally, I know it’s not easy serving the public but a smile and some warmth go a long way.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love Hermanos

Absolutely love Hermanos. I’ve been to their stores and tried them at last years coffee festival, so was amazed to see they delivery pods to use with my espresso machine. Great news, it tastes just as good! Cannot recommend them enough.

10 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look