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2.1

Poor

TrustScore 2 out of 5

9 reviews

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2.1

All reviews

(9)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Crooks

I ordered 3 items but after paying for them other screens popped up and I was signed up for a subscription and another 6 pairs of shapewear and some "miracle" weight loss patches. There was no confirmation of order email for this. I tried to cancel the 2nd order but they ignored my request. I managed to cancel the subscription but I still ended up with 9 pairs of shapewear which were too big and very poor quality. Mangaed to get an address to send them all back. Three and a half months and multiple emails later they claim I sent the parcel to the wrong address. Luckily I paid through Paypal and I've got some of my money back but they are investigating the second postselling incident.
DO NOT BUY from HERLIXA I can't believe I fell for all the bogus reviews on FB.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

I sadly got scammed

I sadly got scammed! I saw a Herlixa advert inside Facebook, paid £30 for an order, but no items arrived. Sent 7 emails to customer service over the last 3 months. No reply. There is no phone line or postal address. I was scammed badly. Do not buy from Herlixa.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

£47 for a short of 22£… that i ll never see again

they charged me £47 for a short of 22£ price- they added insurance and some delivery etc - short is small and really poor quality. not stretchy so can t get into it -unbelievable. is an open scam from the beginning.
I didnt even confirm the order when I seen the adds they totalled in, still been charged. I asked for a refund numerous times. They just ignoring my emails and blocked me o FB so I can 't review or complain there. I am shocked they are allowed on the market

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting

Absolutely disgusting. I ordered pearlmoon ice silk shapwear three . I was sent faulty ones about awful. I sent them email to complain and they asked me to return but pay over £20 for postage where it clearly states that was free. Iam still waiting for their reply despite sending them three emails . My advice is NOT TO BUY ANYTHING from them

30 August 2025
Unprompted review
Rated 1 out of 5 stars

Very misleading information

I sent for the Shaping Shorts. 3 pairs on special offer. Meanwhile the payment was taken quickly but I got repeated reminders to complete my order. The goods arrived and are a small fit, not reaching above my waist. I had sent for a larger size and believed there to be 3 colours, not all black. There are no labels whatsoever on the items as to size, manufacturer..nothing. I am not expecting great returns service. Such a pity.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

AVOID, fraudulent company!

The company is based in China, the return address they tell you to send back to is in China, so costs £20+. They claim "Made in uk" but this is fraudulent. The product is cheap and nasty! It was posted from a UK address but you can't post back to there.
After trying to get my money back from them for 2wks, I contacted my bank and they put it through as fraudulent and got me my money back. This company will not refund despite their 180 day guarantee AVOID, AVOID, AVOID!

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Unethical sellers

This company are not great. They overcharged me, claiming free shipping then charging me £10 over the amount agreed. They ignored multiple emails attempting to cancel the order and then about returns. I eventually received the goods but the returns address given in their website is not legitimate - no courier will send there. So I was unable to return their products, which were cheap rubbish. I eventually got a refund via PayPal thankfully. I wouldn’t advise buying from them.

13 August 2025
Unprompted review

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