Hergivenhair Reviews 

209
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I love hergivenhair it's more than a company it's a community. They are always available for customers, they listen to their customers.their products are top tier high quality. They always running sal... See more

Company replied

Rated 5 out of 5 stars

I have been wearing Hergivenhair for the past 3 years and I am so impressed with the kinky blow out extension😍 it blends so well with my hair and can wear the bundles all year long. The hair looks li... See more

Company replied

Rated 4 out of 5 stars

The wig is perfect to match my previous texture. I feel more like myself after experiencing hair loss and its definitely getting compliments. Iwould purchase From here again Shipping time was a... See more

Company replied

Rated 2 out of 5 stars

Something has changed drastically! After over a year of purchasing the same unit, I received an order that was clearly NOT the wig I ordered. I attempted to explain it was a different wig, from leng... See more

Company details

  1. e-Commerce Service

Information provided by various external sources

Find natural hair textured wefts, closure, clip in hair extensions & wigs at Her Given Hair! 3 textures in Kinky, Coily, Curly for natural protective styles.


Contact info

4.1

Great

TrustScore 4 out of 5

209 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(209)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

HGH Kinky clips ins

Hello, i’m french west Indies girl and still use HGH extensions since 4 years. I always be satisfy by the hair quality. The curl pattern match so well my natural hair. People think that’s my real hair ! The maintenance is so easy with products I use for my natural hair. I dye the hair, straigthen them and they always keep the curls. I wear Kinky clips ins and i love them so much. Thank you HGH.

3 April 2022
Unprompted review
Rated 5 out of 5 stars

The Clip-ins

I have been using hair extensions/clip-ins from Hergivenhair since 2018 and I love it. The clip-ins last long (when taking good care of it of course). I do color the hair extensions and moisturize them. I wear my own hair in a light brown shade so these clip-ins look very natural and blends well with my own hair.
Happy with my purchases!!

1 October 2022
Unprompted review
Rated 5 out of 5 stars

Long Time Client

My name is Tiffany I am a Long time resident of Dallas, Tx. With the extreme weather conditions in Texas I stopped waisting money at the beauty shop and started looking for a company that produced natural hair wigs. Back in 2017 I stumbled across Her Given Hair. I saved up a few dollars and made my first purchase. Five years later, I’ve made between 15 to 17 purchases from HGH. From the quality, durability, price point and fact they have a reward system….. I am a customer for life. Oh and the hair textures can withstand being professionally bleached. These wigs are a must for any natural hair wig collection

14 November 2022
Unprompted review
Rated 5 out of 5 stars

I recently purchased a head band wig…

I recently purchased a head band wig and ponytail and I am beyond happy with my purchase. The units look very nice on and I’m actually in the process of ordering more. Also, the customer service I received was top notch and I received my items within a week. Very please with my purchase!!

4 November 2022
Unprompted review
Rated 5 out of 5 stars

Hergivenhair is life

I have been ordering wigs from hergivenhair ever since I had my baby. She is now almost three years old. Mommy life is very difficult and I did not have enough time to spend taking care of my natural hair. The wigs are super easy to take care of and look so natural. Everyone thinks that the wig is my hair…I don’t think I will ever stop wearing them lol The hair quality is amazing, I have about 8 different units.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Hergivenhair is by far my favourite…

Hergivenhair is by far my favourite natural hair company, the hair quality is amazing I legit wear my wigs 365 days a year I get compliments every were I go, everyone thinks it’s my natural hair until I tell them it’s not. They are always so helpful. Been ordering from this company ever since they started and I’ve never been disappointed with their hair quality

11 November 2022
Unprompted review
Rated 5 out of 5 stars

I am impressed with the quality of the…

I am impressed with the quality of the hair.
It is amazing it has the texture of my 4c hair, it has exceeded my expectations. Thank you so much!
The wig is very light on the head! And i can do many different hairstyles!

The delivery was fast and it took less than 7 days to arrive here in Paris!

I wore my wig to my friend’s wedding on Saturday, I looked gorgeous !😍😍😍😍

13 October 2022
Unprompted review
Rated 5 out of 5 stars

The quality of this hair is fantastic

The quality of this hair is fantastic. It really mimics 4C hair texture. It’s nice and thick and you can wash it over and over and it stays fluffy and thick. I get lots of compliments when I wear it and people cannot believe it’s a wig,

5 May 2022
Unprompted review
Rated 5 out of 5 stars

Good products

I honestly don’t understand the 1 start reviews. I’ve placed 3 orders with them over the past 18 months. Haven’t needed to get in touch for support as my orders have all be fine. They come within the ordering time frame for the items one came 3 weeks earlier that projected.

21 October 2022
Unprompted review
Rated 3 out of 5 stars

MsNaturallyMary $10 referral

Although through MsNaturallyMary $10 off referral, the 12inch 4B ponytail had gaps of hair missing. You can actually see RIGHT through the middle of the ponytail.

Overall, delivery was a couple of days, and the inches were present despite hair "businesses" being known to cheat in sizing.

I've read the instructions fully, concerning initial care prior to wearing and maintaining. I won't know till after preconditioning, finger detangling and hand dry, the overall quality prior to wearing. I won't get caught up in the advertising again.

26 October 2022
Unprompted review
Rated 1 out of 5 stars

Buyer beware do not and I repeat do not…

Buyer beware do not and I repeat do not order from this company the hair tangles and sheds like crazy the wig is trash they should have given me my money back but instead they sent me instructions on how to care for the wig (like I dont know how to care for wigs) This wig only last 2 weeks $300 down the drain

17 August 2022
Unprompted review
Rated 1 out of 5 stars

Stand UP and Open your eyes

Black women… this business or should I say this Asian business does not respect us. They literally look at us like a joke as we still continue to give them our money. I’m never going to give this company money ever again they are ridiculously expensive with low grade shedding wigs and they don’t even have the decency to respond to your Instagram inbox or email. They have a bogus point system that gives you credit in pennies (17.72 points was given .35 credit) We really need to stand up including these influencers that promote these businesses that do not like us and not for us.

1 August 2022
Unprompted review
Hergivenhair logo

Reply from Hergivenhair

Hello Alicia Barrens, we are so sorry to hear that. Sincerely apologies! We have replied to your email. Have you got it? According to our point system(50 points = $1), 17.72 points equals $0.35. It is right. I checked that you have 868 points. (868 points = $17.36) You can use them on your following orders. Then I'm sorry that I fail to find any email about shedding on your history orders. So sorry for the inconvenience we brought. Please don't worry. Please feel free to email us at customerservice@hergivenhair.com all the time. We will address it asap. We commit to respect everyone. I think there is something misunderstanding. Sincerely apologies again!

Rated 1 out of 5 stars

This is the WORST hair ever.

This is the WORST hair ever.
1) It takes FOREVER to receive hair
2) It SHEDS like CRAZY
3) My scalp won’t stop itching. Who knows where in China it comes from
4) Gets Tangled
5) CRUNCHY and DRY even when using recommended products.
I just purchased this hair 10 days ago and have asked my hairstylist to remove it!

21 June 2022
Unprompted review
Hergivenhair logo

Reply from Hergivenhair

Hello Stacey, we are terribly sorry to hear that you are not satisfied with our hair. As we do not see you have reached out to our support team, please email us at customerservice@hergivenhair.com so we can look into this matter. We stand by our products but if the hair didn't meet your expectations we always refund. We will assist you further if you could give us additional details about your order. Sorry again for the inconvenience.

Rated 5 out of 5 stars

Amazing!

I LOVE hergivenhair! The hair is very soft and the texture is lovely. I'm getting so many compliments!

9 May 2022
Unprompted review
Rated 1 out of 5 stars

I haven’t even received product I’m…

I haven’t even received product I’m only trying to contact and no numbers listed work. I’m concerned and yet Ms.NaturallyMary supports 100%. I need a reply; email sent twice yesterday.

Update: I have heard from the company specifically Coral and I’m very satisfied with customer service. I’ve been updated about delay and order and at this time I’m receiving a refund but will order from company again one day.

31 October 2021
Unprompted review
Rated 1 out of 5 stars

This company will harass you if you…

This company will harass you if you leave a bad review on their site or Instagram!! Who harasses the public for sharing information one can find on google about a business? Too bad you can’t give negative stars!

12 October 2021
Unprompted review
Rated 1 out of 5 stars

Just stay away

Just stay away! Just another careless Chinese company looking take our money with inferior products! A 180 dollar pony tail with a 25 cent comb attached....they are ridiculous and should be out of business.

9 September 2021
Unprompted review
Rated 1 out of 5 stars

I agree with the reviews -AVOID

I agree with the reviews. I have bought twice from them now. The hair is not 100% human hair. It does not straighten it tangled and nots and sheds. Not worth it for the price. Even paid extra for it to be coloured and they didn’t even colour it properly too patchy. Just avoid

2 September 2021
Unprompted review

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