Absolutely exceptional quality herbs. This supplier is truly special. I cannot stress enough the quality and freshness of the herbs I have received. Easy to browse the website and make an order, which... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One of the tinctures was not in stock. I was notified by email after restock, and that was helpful. I needed an additional tincture after placing the order, and the staff allowed me to amend it on the... See more
Company replied
Brilliant as always! I’ve been buying from HA for over 20 years! Never any problems. Staff are wonderful, easy to contact and knowledgeable. Deliveries are always quick and reliable. Products are hig... See more
From the start have had a wonderful experience with Herbal Apothecary, customer service was excellent and swift and the products purchased seem to be of the finest quality. Very clean and obviously we... See more
Company details
Written by the company
We supply one of the largest ranges of herbal products in the UK, including tinctures, fluid extracts, capsules, organic & biodynamic products, whole, cut, and powdered herbs to practitioners, and other businesses. Part of Nature's Laboratory, along with Sweet Cecily's and BeeVital. A family business wholly committed to the principles of natural medicine and to serving the user. We also have retail product ranges such as teas, and creams. We also provide Product development services, contract manufacturing services, Chromatographic Analytical services, and Regulatory Services. We are ISO9001:2015, Biodynamic Organic, HerbMark Certified Manufacturer.
Contact info
3b Enterprise Way, YO22 4NH, Whitby, United Kingdom
- 01947 602346
- info@herbalapothecaryuk.com
- herbalapothecaryuk.com
4.6
Excellent
522 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and service
17 March 2025
Great prompt delivery
Great prompt delivery
Good levels of stock today so I was able to order everything I needed too :)
12 March 2025
Great Herbal Medicine Supplier
The Herbal Apothecary is a great supplier of herbal medicines to practitioners. Great selection of herbs and speedy delivery. It would be great if we could suggest herbs to be made into tincture/dried herbs that are not already supplied. PLEASE make Gynostemma pentaphyllum (Jiaogulan) tincture and dried herb as a start (please).
17 February 2025
Very professional company.
Very professional company & to be trusted. Amazing range of medicinal herbs and the very best quality. Ordering was straight forward + packeaged & delivered promptly. Shall be buying from them again very soon. Very happy.
27 February 2025
Delivery was fast and smooth
Delivery was fast and smooth. Easy to order online especially for people in their 60s onwards.
10 February 2025
Product was old almost no taste and…
Product was old almost no taste and instead of 500g I get 272 so yeah...
17 February 2025
Very fast and efficient delivery.
13 February 2025
You use the worst courier he never delivers to your door have complained to the company many times always go looking for where my parcel might be when i recieve a delivery message
As a company your service is ecxellent but the courier service is really bad since you started using ecommerce the parcels are left anyway in the building he has never delivered to number 32
10 February 2025
Excellent service and excellent herbs
Excellent service and excellent herbs. And very fast service.
3 February 2025
Excellent service :-)
6 February 2025
I've used Herbal Apothecary for many…
I've used Herbal Apothecary for many years. I find them always reliable. Their products are top quality , yet price competitive. Recommended
5 February 2025
My main go to herbal supplier
My main go to herbal supplier with a fair price and really good quality products.
Had a hiccup with packaging of a dried herb recently where the bottom of the pack wasn't sealed so the whole content of the bag landed. So just a warning check the bags before you shake it, haha.
31 January 2025
My first experience with The Herbal…
My first experience with The Herbal Apothecary.. found them to be really helpful and efficient.
My account was opened quickly, my order came speedily.
Really happy, would definitely recommend!
30 January 2025
Organic base cream…
I wanted an organic base cream and Herbal Apothecary had the perfect product.
20 January 2025
The Propolis spray I purchased is a…
The Propolis spray I purchased is a great product and the cost is reasonable. It was delivered in a reasonable time but I did think the delivery price was excessive as was the packaging.
20 January 2025
A consistent Rise in their prices!!!
This used to be a good company but recently I have noticed a consistent rise in their prices. I bought liver blend from them for just £12 not too long ago but now the price is £36 on their website!!! Their prices are becoming higher and higher and it has become unaffordable to purchase their products. I have now started to look for alternatives and found much more competitive prices on other websites.
20 January 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.