Absolutely exceptional quality herbs. This supplier is truly special. I cannot stress enough the quality and freshness of the herbs I have received. Easy to browse the website and make an order, which... See more
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Review summary
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Reviews shaping this summary
One of the tinctures was not in stock. I was notified by email after restock, and that was helpful. I needed an additional tincture after placing the order, and the staff allowed me to amend it on the... See more
Company replied
Brilliant as always! I’ve been buying from HA for over 20 years! Never any problems. Staff are wonderful, easy to contact and knowledgeable. Deliveries are always quick and reliable. Products are hig... See more
From the start have had a wonderful experience with Herbal Apothecary, customer service was excellent and swift and the products purchased seem to be of the finest quality. Very clean and obviously we... See more
Company details
Written by the company
We supply one of the largest ranges of herbal products in the UK, including tinctures, fluid extracts, capsules, organic & biodynamic products, whole, cut, and powdered herbs to practitioners, and other businesses. Part of Nature's Laboratory, along with Sweet Cecily's and BeeVital. A family business wholly committed to the principles of natural medicine and to serving the user. We also have retail product ranges such as teas, and creams. We also provide Product development services, contract manufacturing services, Chromatographic Analytical services, and Regulatory Services. We are ISO9001:2015, Biodynamic Organic, HerbMark Certified Manufacturer.
Contact info
3b Enterprise Way, YO22 4NH, Whitby, United Kingdom
- 01947 602346
- info@herbalapothecaryuk.com
- herbalapothecaryuk.com
4.6
Excellent
521 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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One of the best herbal Companies
Great company excellent website very helpful quick and efficient dispatches goods quickly to Ireland
9 September 2025
Fantastic customer service and great…
Fantastic customer service and great quality products.
26 August 2025
Timeliness and effectiveness
14 August 2025
Absolutely Fantastic
From the start have had a wonderful experience with Herbal Apothecary, customer service was excellent and swift and the products purchased seem to be of the finest quality. Very clean and obviously well looked after. The packaging is great and considering the vast availability arrived very fast and with considerate outer packaging too. I couldn't recommend these guys any higher. Thank you guys 🙏♥️
13 August 2025
Great products and reliable service
I have been buying herbal tinctures for many years and recently started using the Propolis products. I am pleased to say that they are also of excellent quality and delivery has been efficient as always
11 August 2025
Item was ordered on 07/08/25 and not received
Item was ordered and order received on 7th August. By the 20th August I have not received any further correspondence from the company to confirm dispatch and the order has not been received.
7 August 2025
Add on costs
Ordered some mouthwash on 10th, rang to see if item were dispatched, they said it was out of stock and in production but no email to tell me it was out of stock, also the items i bought came to £11 but the actual cost was £18 with tax and shipping, will source this mouthwash elsewhere in the future
10 August 2025
Unprompted review
Great quality of herbs
Great quality of herbs. Quick delivery, wonderful customer service.
1 July 2025
Nothing has arrived yet and I've got a…
Nothing has arrived yet and I've got a request to give a review.
28 July 2025
Everything is great about the herbs but…
Everything is great about the herbs but I wish that styrofoam was not used in the shipping packaging.
21 July 2025
The herbs arrived fast despite me…
The herbs arrived fast despite me living in Ireland . They are always good quality and you have a good selection .
18 July 2025
No message for my order done on line more than 10 days
Long time without any information for my on line order on my name concerning oral gels !
15 July 2025
Excellent service
Excellent service with quick turn around of orders. News letter is brilliant with an introduction to new herbal products available.
10 July 2025
Ethical in a troubled world.
Easy to order, speedy delivery. What I love most is the ethics of this company.
7 July 2025
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