For nearly two years, I've been placing orders for my practice, and Jody Buckler has been my go-to person at Henry Schein. His prompt and efficient handling of every question and concern is remarkable... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Experience with Henry Schein has been excellent. Our local rep Anne Mcdougall is amazing . My go to for any items I cannot source as Anne knows products inside out . Always kept up to date on any o... See more
Company replied
Over the years our experience with using Henry Schein has been enhanced by the support and efforts Cheryl puts in. She’s always on hand to help with any situation no matter how big or small. I can alw... See more
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Our rep Sally Dawson has always been and continues to be a fantastic support to both myself as Practice Manager and to the entire team. Nothing is ever too much trouble for her. Sally consistently g... See more
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Company details
Written by the company
At Henry Schein, we are more than just a leading supplier of high-quality dental consumables and equipment: we are your trusted partner throughout your dental career, offering innovative, integrated healthcare solutions that have been connecting patients and professionals for almost a century. Our support goes beyond products, and includes a wide variety of services and solutions, covering financing, recruitment, practice sales, practice management software, equipment repairs and servicing, and more. Plus, our dedicated team are on hand to provide you with expert tailored advice when you need it – so you never have to navigate your business alone. With strong corporate social responsibility and sustainability initiatives at our core, we are always striving to do better: for our customers, for our stakeholders, and for our planet. Shop with Henry Schein online using our enhanced website, and discover everything you need to build a practice that thrives, from a practice partner that you can rely on.
At Henry Schein, we offer comprehensive support for dental professionals at every stage of their career
Written by the company
- Dentally
- Streamline your day-to-day practice workflow with Dentally – the cloud-based practice management software that brings together clinical, practice admin, and patient experience features, so you can run your dental practice with confidence.
- Henry Schein Equipment Services
- Futureproof your practice and protect your equipment investment with our Equipment Services and Solutions. From finance options and our Advance rebate scheme to ongoing repairs and servicing, our Equipment Specialists and qualified engineers are on hand to help you get the most out of your equipment for years to come.
- Henry Schein Practice Sales
- Take the stress out of buying or selling your dental practice with support from Henry Schein Practice Sales, with dedicated experts on hand to advise and guide you through everything from buying your first practice to preparing for retirement.
- Henry Schein Dental Recruitment
- Fill a vacancy in your dental practice, explore new opportunities, or secure your dream position with access to exclusive job opportunities and candidates through Henry Schein Dental Recruitment, helping you find the perfect match for your unique needs.
- Optident
- Discover Optident’s range of high-quality products, including White Dental Beauty tooth whitening solutions, plus their selection of specialised dental courses and workshops designed to optimise practice growth.
- Biohorizons Camlog
- Elevate your dental practice with Biohorizons Camlog’s comprehensive range of premium dental implants, prosthetic solutions, tissue regeneration products, and digital dentistry solutions, designed to simplify workflows and improve patient care using advanced implant solutions and restorative technologies.
Free delivery on orders over £50
Plus, a dedicated account consultant
Whether you’re a new or long-standing Henry Schein customer, you can enjoy free delivery on all online orders over £50. No code needed: simply add your goods to your basket and we’ll do the rest – for ease and convenience without the additional cost.
Plus, as a Henry Schein customer, we will allocate your practice a dedicated consultant to provide expert tailored advice on products and services to help guide your business towards success.
Contact info
Medcare House, Gillingham Business Park,, ME8 0SB, Gillingham, Kent, United Kingdom
- 0800 023 2558
- info@henryschein.co.uk
- henryschein.co.uk
The Trusted Partner Report
4.8
Excellent
165 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very satisfied
“Roxanne has always been incredibly helpful. She responds promptly to my queries and resolves them efficiently. Always with a bright smile and a warm, friendly manner.
19 August 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your wonderful feedback! We’re delighted to hear how much you appreciate Roxanne’s prompt support, efficiency, and friendly approach. She truly makes a difference, and we’ll be sure to pass your kind words on to her.
Excellent service for years
Excellent service for years, big thank you to Roxanne, the representative who we deal with, always very helpful and a pleasure to work with!
10 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind feedback! We’re so pleased to hear that you’ve experienced excellent service over the years and that Roxanne has been such a helpful and positive support. We’ll be sure to share your lovely comments with her.
Amy is our rep and she is great always…
Amy is our rep and she is great always available for any questions and always goes above and beyond for us
10 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind words! We’re delighted to hear how much you value Amy’s support and the way she always goes above and beyond to help. We’ll be sure to pass along your feedback to her.
Full marks for Andy!
Andy has been our rep for many years. He is incredibly helpful and knowledgable and always manages to find products I am looking for. He always answers messages in a timely fashion, price matches without issue and also manages returns quickly. I rely on him for help and he has never let me down.
10 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for such a fantastic review! We’re so pleased to hear how much you value Andy’s knowledge, efficiency, and support over the years. It’s wonderful to know he’s been so reliable and proactive in helping you, and we’ll be sure to share your kind words with him.
Andy has been looking after our…
Andy has been looking after our practice since we opened. He always tries to go the extra mile to help us out. Always polite and positive!
10 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your lovely feedback! We’re delighted to hear that Andy has been supporting your practice since the very beginning and that his positivity and dedication have made such a difference. We’ll be sure to share your kind words with him.
Amy Dagnall
Amy Dagnall has been amazing for us. She is consistently helpful and always supply’s the information we need. She responds straight away and makes sure we are always up to date. Her kindness and positive attitude make every interaction a pleasure. Thank you Amy
10 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your wonderful feedback! We’re so pleased to hear how much you value Amy’s support and the positive impact she makes with her quick responses, kindness, and helpful attitude. We’ll be sure to pass your kind words on to her.
Sharon Finlayson
Over the years, I’ve had the pleasure of working with Sharon, and she has always been incredibly helpful. She is very approachable and consistently goes the extra mile to make sure everything runs smoothly.
10 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind review! We’re delighted to hear how much you’ve valued Sharon’s support over the years. Her approachable nature and dedication to going the extra mile truly make a difference, and we’ll be sure to share your lovely feedback with her.
Mark Wright - always delivers!
Having purchased everything I need for my practices throughout the years Henry Schein and my rep - Mark Wright have always delivered.
Genuinely if I really need something, I know HS and Mark have my back and will help me.
9 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your fantastic feedback! We’re delighted to hear that Mark and the Henry Schein team have consistently been there to support your practice needs over the years. It’s wonderful to know you can always rely on us, and we’ll be sure to pass your kind words on to Mark.
I started my squat practice with Henry…
I started my squat practice with Henry Schein being our main equipment and materials company.
I must say that their service is superb and they take utmost care regarding customer satisfaction and take pride in their customer service.
Dominie Curran has been exceptional in supporting and helping us with all the instruments, materials and she has gone above the call of duty to help us. Her attention to detail is amazing. The equipment team including digital team, engineers and Sales team have all been very helpful. I would recommend Henry Schein for their excellent service.
9 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for sharing such a thoughtful review. It’s wonderful to know that Dominie, along with our equipment, digital, engineering, and sales teams, have all been able to provide the care and attention you needed. Your kind words and recommendation mean a great deal to us.
Fantastic
Fantastic!
Rachel is so helpful and so informative about the company and what it can offer for you. Very personal service and friendly. Definitely recommend!
9 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your feedback! We’re delighted to hear that Rachel has been so helpful, informative, and friendly in supporting you. We truly appreciate your recommendation and will be sure to share your kind words with her.
I give 5 star to Mark
I give 5 star to Mark . He is very responsible. Always calls back if he is not accessible.He knows about the material and explains well if I have any questions. I know him for 25years that I deal with Henry Schein.
E Hakim
9 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your wonderful 5-star feedback! We’re so pleased to hear that Mark has supported you so responsively and knowledgeably over the past 25 years. Your long-standing trust in Henry Schein means a great deal to us, and we’ll be sure to share your kind words with Mark.
Henry Schein is Best for all dental needs
I am using Henry Schein since over 15 years. Dominie Curran is my Rep and she is brilliant, she is an assert for Henry Schein, She is extremely helpful, very prompt in acting to given advice and very happy polite person. Dominie is the BEST rep I have ever come across in my 26yrs of Dental career. I highly recommend Henry schein for all the dental needs, they are competitive , reliable and provide comprehensive care.
2 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that you’ve trusted Henry Schein for over 15 years and that Dominie has provided such exceptional support throughout your dental career. She truly is an asset to our team, and your kind words will mean so much to her. We’re grateful for your recommendation and continued support.
Roxanne is a five star team player
Roxanne is a five star team player, she is always first to help and last to leave
We run many dental courses and her positive attitude, big smile and obviously great product knowledge make her. Credit to the profession
Thank you Rox
9 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your fantastic feedback! We’re thrilled to hear how much of a difference Roxanne makes with her positive attitude, expertise, and dedication. She truly is a credit to the team, and we’ll be sure to pass on your kind words to her—it will mean a lot.
Cannot fault them
Mark has been great. Always on hand to help and points us in the right direction! Knows the order codes like the back of his hand!
Customer service are always super helpful too.
9 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your lovely feedback! We’re so pleased to hear that Mark and our Customer Service team have been able to support you so well. It’s great to know you’ve had such a positive experience with us - we’ll be sure to share your comments with the team.
Mark Wright is the best rep at HS…
Mark Wright has been our rep for 20 years and he has been nothing less than excellent throughout this time. Thanks for all the support Mark!
8 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for such wonderful feedback. We’re delighted to hear that Mark has been supporting you so excellently over the past 20 years - it’s a real testament to his dedication. We’ll be sure to pass your kind words on to him. Thank you again for your continued trust and support.
Henry schein
Mark is our territory manager and is brilliant. I get quick answers in regards to stock, help with the website and order codes. I am never left waiting for answers. Appreciate all of your help and new website is brilliant
9 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your kind words! We’re delighted to hear that Mark has been able to support you so efficiently and that you’re finding our new website helpful. We’ll be sure to share your feedback with him - it will mean a lot. We really appreciate you taking the time to leave us a review.
Domine Curran...a pleasure to work with
Cohen Dental have worked with Henry Schein for many years and enjoy a terrific working relationship. This is in no small part to the unbelievably high standards and customer service of Dominie Curran.
She has been our sales rep for many years and delivers time and time again in terms of speed, efficency and cost savings.
27 August 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your wonderful feedback and for your continued trust over the years. We’re delighted to hear that Dominie’s dedication, high standards, and focus on delivering value have played such a big role in your experience with Henry Schein.
I’ve had the pleasure of working with…
I’ve had the pleasure of working with Roxanne for many years, first as an associate and now as a principal. Throughout that time, she has never failed to deliver. Her customer service is second to none, and she always goes the extra mile to support her clients. She’s also happy to do a deal — though she certainly doesn’t make haggling easy!
8 September 2025
Unprompted review
Reply from Henry Schein UK
We’re delighted to hear that Roxanne has consistently provided such excellent service over the years.
We truly value your loyalty and are grateful for your continued trust in Roxanne and Henry Schein.
very helpful rep (roxanne forestal)
very helpful rep (roxanne forestal). who helped us set up our new equipment (air polishing unit) and then was quick to reply to emails with any questions or problems we had.
20 August 2025
Unprompted review
Reply from Henry Schein UK
Thank you for taking the time to share your experience! We’re delighted to hear that Roxanne was able to support you with the setup of your new air polishing unit and respond quickly to your queries. It’s great to know you’ve felt well looked after throughout the process.
Mark is amazing and pro active
Mark is amazing and pro active. Always happy to help. Will always recommend Mark to everyone.
5 September 2025
Unprompted review
Reply from Henry Schein UK
Thank you for sharing your feedback! We’re thrilled to hear that Mark’s proactive support and helpful approach have made such a great impression. Your recommendation means a lot, and we’re delighted you’ve had such a positive experience.
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