For nearly two years, I've been placing orders for my practice, and Jody Buckler has been my go-to person at Henry Schein. His prompt and efficient handling of every question and concern is remarkable... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Henry Schein, we are more than just a leading supplier of high-quality dental consumables and equipment: we are your trusted partner throughout your dental career, offering innovative, integrated healthcare solutions that have been connecting patients and professionals for almost a century. Our support goes beyond products, and includes a wide variety of services and solutions, covering financing, recruitment, practice sales, practice management software, equipment repairs and servicing, and more. Plus, our dedicated team are on hand to provide you with expert tailored advice when you need it – so you never have to navigate your business alone. With strong corporate social responsibility and sustainability initiatives at our core, we are always striving to do better: for our customers, for our stakeholders, and for our planet. Shop with Henry Schein online using our enhanced website, and discover everything you need to build a practice that thrives, from a practice partner that you can rely on.
Written by the company
Plus, a dedicated account consultant

Medcare House, Gillingham Business Park,, ME8 0SB, Gillingham, Kent, United Kingdom
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When ordering our stock, I always message Roxy the rep. She is brilliant at her job and she always makes sure everything is done quickly and smoothly. Roxy will message us with any offers that are on currently, which is also very helpful!! We are overall very happy with our experience.
Ryton dental - Sarah

Reply from Henry Schein UK
We have been customers of Henry Schein for over 7 years. The service provided by Cheryl (our rep) is second to none - nothing is a bother. The wider team are equally as great.

Reply from Henry Schein UK
We had a fantastic experience working with Cheryl Russell from Henry Schein! She went above and beyond to help us find the best deals on our dental supplies, taking the time to understand our needs and budget. Cheryl was patient, professional, and incredibly knowledgeable, she made the ordering process smooth and stress-free.
Highly recommend!

Reply from Henry Schein UK
Always had good service from Henry Schein, been using them for over 20 years.
Cheryl is always helpful if we need anything & good at keeping us informed of new products/discounts etc.

Reply from Henry Schein UK
Over the years our experience with using Henry Schein has been enhanced by the support and efforts Cheryl puts in. She’s always on hand to help with any situation no matter how big or small. I can always rely on Cheryl to provide support and reassurance whenever needed if there is an issue with equipment or an order, Cheryl works hard to sort it out for us.

Reply from Henry Schein UK
Over many years our experience of Henry Schein has been enhanced by the service which Hilary has delivered. Hilary has kept us informed of new materials and treatments. When we have had problems with equipment or orders, Hilary has worked hard to resolve the issues.

Reply from Henry Schein UK
I wish I could give 6 Stars to Chris Kriek!
We recently had a new Sirona Dental Chair fitted at one of our practices.
Chris handled everything! From initial quote, to survey, drawings, checking the services to the chair were in the right spot etc etc…everything!
We are very pleased! Thank you Chris!

Reply from Henry Schein UK
Roxanne is super helpful and an amazing rep for Henry schein. She’s so approachable and always there to answer questions

Reply from Henry Schein UK
We have been working with Henry Schein Dental for many years, and the service we receive from Hilary McGarry is truly outstanding. She handles any queries promptly and efficiently, and is always available to provide support when needed. Hilary regularly reviews our costs to ensure we continue to receive excellent value in a competitive market. It's this high level of personal service that keeps us loyal to Henry Schein.

Reply from Henry Schein UK
Andy lane is amazing, great service always there when we have questions

Reply from Henry Schein UK
I am delighted with my Intra Oral Scanner purchase from Henry Schein. Debs and Laura made the trip to my practice to give some help and advice and demo some scanners. They both put me at ease and weren’t pushy at all and this helped me with my final decision. Many thanks again!!

Reply from Henry Schein UK
Andy Lane has been our rep for years now, he is always so helpful, so efficient and knowledgeable. Andy has helped me with many phone calls and issues and is always there ready to help! Couldn’t ask for better service and would give more stars if I could - thank you!

Reply from Henry Schein UK
I order for stretton dental practice and contact Chloe savage for our orders. She is quick at replying, helpful and great. Never had any issues, would definitely recommend contacting her for any orders.

Reply from Henry Schein UK
Love Amy Dagnall, she is the bestest rep.
Thanks Henry Schein for your great service through Amy.

Reply from Henry Schein UK
Dominie is just the best! We are setting up a squat practice and we couldn’t have asked for a better rep to help us. Dominie was very knowledgeable and very patient as she spent the best part of a day with our team helping us navigate what we needed. She has been available when we’ve needed her expertise and she is well connected with other reps in the profession and kindly referred us to colleagues she knew to guide us on specialist equipment. We are very grateful. (Tranquil Dental)

Reply from Henry Schein UK
Henry Schein needs clones of Callum. He is an asset for them and you can rely on him for any query.

Reply from Henry Schein UK
Very happy with the excellent service provided by Roxanne at Henry Schein. She has been very helpful since our first meeting. We had official launch event of our practice and Roxanne helped us through out. Can’t thank enough to her and Henry Schein for all that support.

Reply from Henry Schein UK
We have recently had a new surgery designed by Callum at Henry Schein and received an excellent level of service. He liaised directly with our builders to make sure all the services were installed correctly and in time for our installation. I would not hesitate to recommend Callum.

Reply from Henry Schein UK
Our smilers rep was Danielle Evans and has been extremely helpful with my smiler and reveal cases especially because the first cases are always more tricky to get through. Thank you!

Reply from Henry Schein UK
We have been a customer of Henry Schein for many years.
we have received an excellent service from Henry Schein(MARK WRIGHT) which has been our Rep since we started using it. whenever we had any queries and question regarding any products, he has always been very helpful.
its all thanks to Mark*****

Reply from Henry Schein UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.