Hemphub Reviews 

13
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Health Food Store

Written by the company

Good for the People, Good for the Planet!!!! When it comes to a healthier life and greener world Hemp thicks all the boxes. Hemp is super nutritious, has an enormous list of health benefits for both topical and internal use, it's environmental friendly, breathes more carbon than most trees, gives back to the soil all it's nutrients and it has a huge potential to revolutionise the world we live in with more than 50.000 different applications in various industries sectors. At the Hemp Hub, we are passionate about this incredible plant. We share the good news and the many benefits we can get from it, and we work with pretty much everything New Zealand and Australia can do with Hemp-based products. Our range goes from superfoods and health supplements to skincare, wellness sodas, and hemp fabric, We focus on the health and wellbeing of our customers and we value backing up our relationship and support for the local industry, so we personally test and try all our products before they become available on site.


Contact info

4.1

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(13)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great customer service, but shipping sometimes tardy

Great customer service. It would be better if shipping happened on the day the order was placed, whenever possible. I use this product medicinally to help with sleep and nervous restlessness, and it interacts with some of my prescription medications, so I need to keep the dose as consistent as possible.

23 August 2022
Rated 5 out of 5 stars

Amazing service

Amazing service! And amazing product. Thanks guys for doing such a great thing :) Will be back for more!

15 December 2021
Rated 5 out of 5 stars

Parcel received promptly

Parcel received promptly.
Everything was accurately packed with a nice attention in it. Handy store to get different type of hemp goodies. Thanks the team at Hemphub.
Will order again!

19 October 2021
Rated 5 out of 5 stars

East to use Sute and speedy delivery

Easy to use site and speedy delivery

29 September 2021
Hemphub logo

Reply from Hemphub

Hi Brenda! Thank you very much for your review... its much appreciated and hope you're enjoying your goodies as much as we do!
Hempy regards
HempHub

Rated 5 out of 5 stars

A life with more natural products

Hemp Hub is helping me to switch to more natural products on my daily routine and I’m loving it. Since I started using some of the skin care products and have seen the results, I’m being more conscious about what I consume and buy for my body. Keep up the good work, we and the world thank you for that. Cheers

17 June 2021
Unprompted review
Hemphub logo

Reply from Hemphub

Kia Ora Vanessa!
Thank you very much for your review... awesome to hear that your loving our skincare range as much as we do...
We will try our best to keep up with the good work...
Hempy regards
HempHub Team

Rated 5 out of 5 stars

Good results and customer service…

Hemphub products have improved my general well being and general health. Website full of options and fast delivery. I truly recommend!

17 June 2021
Unprompted review
Hemphub logo

Reply from Hemphub

What a pleasant review to read Fernanda... We're glad we could contribute to your well being and that our products are improving your health!
It motivates us to keep up with the work!
Nga Mihi
Hemp Hub Team

Rated 5 out of 5 stars

The best hemp e-commerce in New…

The best hemp e-commerce in New Zeland!! Delivery really fast!!

16 June 2021
Unprompted review
Hemphub logo

Reply from Hemphub

Kia Ora Gustavo!!!
Thank you very much for your review!
We appreciate your support and time reviewing us!
Hempy regards

Hemp Hub team

Rated 1 out of 5 stars

I ordered And paid for the muscle rub…

I ordered And paid for the muscle rub and I was sent an email to say you are no longer selling to the public which is utter crap. You must handpick your customers maybe??? Very disappointed I did not receive this product. I had researched many products and this particular one resonated with me the most. And NZ made. Such a shame.

29 May 2021
Hemphub logo

Reply from Hemphub

Kia Ora Joanna,
We thank you for your feedback and we're sorry we could not fulfill your expectations in this case.
That said, in the same email you've received informing you that the product was no longer available, we also gave you the option to replace the muscle rub with another New Zealand-made brand.
It was your decision not to accept our suggestions and on that occasion, you've asked for a full refund which was given to you and no further questions were asked, so the accusation of handpicking our customers would make no sense here.
Unfortunately, that company stopped making their products and they are no longer supplying shops with their range so there's absolutely nothing we can do about it apart from trying to find a replacement which we did.
Again we apologize for the inconvenience but we also would like to highlight the fact that although you did pay for your purchase, you were also given options and as per your decision, you have received a full refund of the amount paid including shipping fees.

Many thanks & Hempy regards

HempHub team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look