I have been a frequient customer of CBD Direct in the past but lately I've have repeated and serious problems with putting sales through. My same customer info, same card, NOT same service. Credit ca... See more
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See what reviewers are saying
Hemp Direct is an awesome business. If you call them on the phone you get to talk to real person. They offer several coupon codes to help reduce the cost and offer free shipping. All the products sol... See more
Have given you one star because I have Not Received Product ordered from Hemp Direct. Was just wondering today where it was? Will gladly amend this rating when product received... thanks for your att... See more
Easy to use website. My order is shipped usually within 24 hours and have it a few days later. Great customer service. When I’ve had questions about a product the response time is very quick. I would... See more
Company details
Written by the company
Hemp-Direct was founded in 2016 to bring high quality and affordable Hemp based CBD products to everyone. We pride ourselves with quick shipping and outstanding customer service. All of our tinctures use hemp seed oil as the carrier oil. Full panel 3rd party testing is done on each batch. Read our reviews!
Contact info
1000 Happy Hollow Rd, 42348, Hawesville, United States
- 877-743-6686 Extension 1
- kevin@hemp-direct.com
- hemp-direct.com
If you experience similar troubles with a online purchase and you can't reach anyone there to talk to and resolve the issue, Stop! ,
I have been a frequient customer of CBD Direct in the past but lately I've have repeated and serious problems with putting sales through. My same customer info, same card, NOT same service. Credit card denied repeatedly sighting first one detail then another and prompting customer to try again, each time, And often credit companies apply a charge against the card holder Each Time THey apply the account for a sale. CBD doesn't collect this money but the card holder does! Does somebody at CBD Direct think this is a cute joke? I don't I think so at all. Further for a company that has become a significant recreational hemp dealership they tend to
make it a hard, slow or near impossible to contact them with such problems. This behaviour has occurred more than once as well. I think it's possible they might think they are too big and business too good to care about a few complaints
Great product and great service
Great product and great service! Very pleased!
George Richards
It helps me and your product is the…
It helps me and your product is the best I have tried
Topical
I've used this topical hemp before, with excellent results.
Therefore, I try to keep it in supply.
My order is always promptly acknowledged, and delivered!
Good product
Good product. Prompt response. Not their problem U.S. Post office delivery.
Product Not Received
Have given you one star because I have Not Received Product ordered from Hemp Direct. Was just wondering today where it was? Will gladly amend this rating when product received... thanks for your attention to this matter, Susan Avery
Hemp Direct is an awesome business
Hemp Direct is an awesome business. If you call them on the phone you get to talk to real person. They offer several coupon codes to help reduce the cost and offer free shipping. All the products sold are pure and of the highest Quality. Love doing business with Hemp Direct.
Awesome Company. Highly Recommend!!
Everytime I write them with a question, they get back to me the same day(sometimes within the hour). They wrap each bottle in bubble wrap. I receive my order in 2 to 4 days. Awesome Company. Highly Recommend!!!
CBD Ointment
The CBD ointment was delivered very quickly. It helps relieve aching in my husband's hand. I will probably be purchasing it again.
CBD had helped me with my backpain
CBD had helped me with my backpain, I have tried other brands and did not get the same reseats as i get with Hemp Direct.
Testing the product now
Testing the product now. Looks good. Very timely in their delivery.
Good product
The people at Hemp-Direct are very good. They get your product to you usually within a couple days of ordering. And they are really very reasonably priced as well. Thank you Hemp-Direct.
Easy to use website
Easy to use website. My order is shipped usually within 24 hours and have it a few days later. Great customer service. When I’ve had questions about a product the response time is very quick. I would highly recommend Hemp Direct for their products and their customer service.
Staff always friendly
Staff always friendly, are great to deal with. Rapid response with orders. Have used them for years and will continue to do so.Thanks!!
Enthusiastic Recommendation!
I've been buying from H-D for many years (usually the 1000mg tincture) and cannot recommend them more highly. Quality products, reasonable prices, fast shipping, and great customer service. If you're considering trying Hemp-Direct, you have an enthusiastic recommendation from me.
I've been buying the 1000 mg tincture…
I've been buying the 1000 mg tincture for a few years and it's been great. Price is reasonable. Shipping is fast. Highly recommend.
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