hemi blurr Reviews 

136
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers had a great experience with this company. Customers frequently praise the truly amazing product quality, very stylish clothing collections, and exceptionally helpful customer support teams that are always ready to assist. Many consumers also appreciate the beautiful, professional packaging and the very wonderful presentation that comes with virtually every single order. Some reviewers were not happy with long delivery times and occasional communication delays when waiting for overseas international shipments to arrive. A few other people also felt that the items ran much too large or experienced frustrating difficulties when trying to successfully process their product returns.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the incredible comfort, original... See more

Quality

Consumers find quality to be positive, highlighting that the clothing features thick materials and excellent... See more

Customer service

Customers had positive experiences with customer service, describing the team as responsive, kind, and very... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a sharp divide among customers. On... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that experiences vary greatly. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience with Hemiblurr was fine except no much communication regarding update on order and long wait as no idea they were based in 🇺🇸 (I’m 🇬🇧 based), however the coat I ordered seems to... See more

Rated 4 out of 5 stars

So I’ll start with the quality - I ordered a blazer and the quality and packaging was fantastic ! However, it was a little too large. I had to be away from home for a bit after receiving the item s... See more

Company replied

Rated 4 out of 5 stars

I ordered a S-size trench coat that was unfortunately too big for me and they didn't have XS size for this item. But the fabric seemed good quality and the cut was very nice. I will definitely give an... See more

Rated 4 out of 5 stars

This was my first time ordering from hemiblurr and I am overall pleased! I purchased the Medium “Halo Double-Faced Wool Coat with Scarf “ on Nov 26 and received it yesterday, December 17. Shipping... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(136)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Way too long to arrive

It took a month to receive my coat. It’s a nice piece, excellent quality at this price point and packaged beautifully. Customer service responded quickly but waiting a month for a seasonal item is not acceptable. My prior order had a similar delay. I doubt I’ll order again

15 December 2025
Unprompted review
Rated 3 out of 5 stars

Nice material, long delivery

Delivery took 3 weeks. Quality of the material is very nice, but the fit on my body didn’t work, the pockets were creating an over volume on the hips area.

14 December 2025
Unprompted review
Rated 3 out of 5 stars

Long Time for Good Quality

Takes a bit longer than they claim for items to ship (took mine about three weeks, 15 business days.) Also, the color of my coat exactly match the images, was a bit lighter than I expected. However, I will say the quality of the fabric is there. It’s a very nice double-faced wool.

12 December 2025
Unprompted review
Rated 4 out of 5 stars

My experience with Hemiblurr was fine…

My experience with Hemiblurr was fine except no much communication regarding update on order and long wait as no idea they were based in 🇺🇸 (I’m 🇬🇧 based), however the coat I ordered seems to be good quality (just labelled wool as the description when ordered was different wool & camel hair ??)
Very nice coat though but won’t order again as too long to arrive and won’t recommend to small frame when “one size” im size 8 UK not on the oversized trend but it’s ok
Very Well packaged though. Would describe as luxurious packaging
My friends complimented me on it as really nice cut
Definitely NOT a scam as seen on some reviews
Very legit company

5 December 2025
Unprompted review
Rated 4 out of 5 stars

I ordered a S-size trench coat that was…

I ordered a S-size trench coat that was unfortunately too big for me and they didn't have XS size for this item. But the fabric seemed good quality and the cut was very nice. I will definitely give another chance to HB.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding experience!

This a fantastic company with incredible customer service! They did everything to accommodate my request for a quick delivery, they responded very fast and were extremely helpful and very professional.
They have beautiful products and I will definitely be a repeat customer!
I would highly recommend Hemiblurr to anyone!👍

4 December 2025
Unprompted review
Rated 5 out of 5 stars

10/10

The customer service at hemi blurr is so helpful and the coat I received was packaged thoughtfully and such beautiful quality! Love the vibe of their pieces. Will definitely order from them again.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Repeat happy customer

I’ve ordered twice from hemiblurr and have loved both purchases, definitely items I’m wearing over and over again. I love their aesthetic and style. Yes I had to wait a bit to receive them as shipping takes longer than typical but it’s worth it. I decided to return one item and exchange sizing on another, and customer service has been very helpful facilitating. This is a legit company and not a scam as other reviews say. I’m going to continue ordering from them as their collections grow. <3

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Received an incorrect item without any size on it. Emailed immediately . Got asked for photographs which I sent.,emailed every day for 5 days but they have failed to respond . I’ve asked for refund or prepaid return label. Very poor customer service & quality control.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

I was instantly hooked during a doom…

I was instantly hooked during a doom scrolling session on my phone when their ad came across IG.
Honestly didn’t know much about the brand or company and took a chance.
I’m super glad I did. They styles are great and at a good price point. I recently had to return an item and CS was great and really took the time to understand why and took into consideration the feedback for future design updates.
It did take a while to get my product delivered but keep in mind they ship from overseas and will take a few weeks.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Hemi Blurr is currently my favorite…

Hemi Blurr is currently my favorite clothing store. Their pieces are incredibly stylish and high-quality, and I constantly get compliments when I wear their clothes because each item is unique and super chic.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM!
I ordered stuff in the value of around 1000€. The stuff was delayed and now that I want to return it (to China at my own expense!!) they don't reply anymore.
On their website they state that they only take returns that were registered so now it seems I'm stuck with the items. Also, quality is low.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - when you return clothing, they deduct a huge fee without any proof of duties. It also costs a bomb to send anything back, and the quality is awful. Also ANYONE writing positive reviews for this company is hired or a BOT.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

This is the best company I have ever…

This is the best company I have ever bought clothing from. They answered my questions within hours-thoroughly, too. They handled issues. And the clothes! I have bought six items in two months (I know, I know), and everything is soft, unique and remarkable.And reasonably priced.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

I bought two items in the final sale

I bought two items in the final sale, but I wasn’t aware that they were non-refundable. Unfortunately, both pieces are way too big. I ordered a size M, which usually fits me perfectly in other brands, but I’m swimming in both items. Even a friend of mine who normally wears size L found them far too large.

Since returns aren’t accepted, I’m now stuck with two high-quality pieces I can’t wear. What’s particularly disappointing is that there was no clear indication during checkout that these items were final sale, and the delivery was delayed as well.

Overall, a really frustrating experience — I wouldn’t order from this shop again.

5 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look