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TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Victim of a scam

Good morning, Booking.com

After booking a reservation at Baitong Hotel in Phnom Penh through Bookimg.com,on December 4th l received a message from Baitong hotel asking me to change ny Credit Card to maintain my reservation.

Immediately, a payment of 324 euros has been requested to my new VISA Card and effectively made on December 5th by my Bank Mediolanum (Spain),

The day after, the Baitong hotel informed me that this was a scam.

I am sending to you all the elements of this unfortunate fraud asking for been refunded by your insurance. As l am definitively certain to respect my reservation in december 2023 at the Baitong hotel, i need the guarantee of not having to pay a 2nd time.

l am a new customer of booking.com and proving my good faith in your system.
I am looking forward to receive a response of Booking.com

Many thanks
Annick THEBIA

+ 34615593220

5 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Tech Support

Really benefited from the technical support staff and customer service to repair my bogged down iPad

17 August 2014
Unprompted review

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