Excellent service. Order delivered to the UK from Italy within 3 days including the weekend - ordered 9am Saturday delivered 11am the following Tuesday!! Product very well packaged for tran... See more
Company replied
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Really great experience. Product was well priced, in stock and despatched quickly in time for the weekend use on the boat. Won't hesitate to use again.
Bought a Schenker watermaker. Great price, easy tracking and super quick delivery to Australia. Will definitely use Helmstock again
Good pricing, great service. Quick and adequate response on questions. Definitely will use Helmstock again!
Company replied
Company details
Written by the company
Helmstock is an e-commerce of boat accessories and items for watersports. It was born in 2014, from the desire of combine the passion for boat and sea with the IT skills accumulated in over 8 years of work on the web. We firmly believe that time is the most precious asset. For this reason we try to offer valid solutions to simplify the choice and the purchase of the necessary items to live the passion for the sea. If you have question you can contact us, it will be a pleasure to find together some solutions for your boat.
Contact info
Via di Sottopoggio, 12 A, 55060, Guamo, Capannori, Italy
- +39 0583 403147
- info@helmstock.com
- helmstock.com
It’s not same screw you get as…
It’s not same screw you get as pictures. I have to buy new one to the lower holes. You can not tight it because there is noting to hold on to. It just go round and round to the hole.
22 August 2024
Reply from Helmstock S.r.l.
Dear Ecco,
Thanks for your review.
You demanded a refund without allowing us to return the product at our expense.
Unfortunately we cannot refund the time you spent installing the product, we could have replaced it or we would have given a full refund but only by viewing the product.
Certain of your understanding, we will be happy to serve you again.
Really great experience
Really great experience. Product was well priced, in stock and despatched quickly in time for the weekend use on the boat. Won't hesitate to use again.
23 August 2024
Great experience to deal with
Great experience to deal with, questions dealt with and prompt good value delivery, Excellent
16 July 2024
Very satisfied with my order - Thank You!
6 July 2024
Excellent service arrived a lot quicker…
Excellent service arrived a lot quicker to Scotland than expected. Thank you.
27 June 2024
Reply from Helmstock S.r.l.
Hello May, thanks for the review, it's a great help in our work.
Super fast delivery
Super fast delivery! Two days and my order was delivered, from Italy to Finland to my home! Excellent! And everything was as i ordered.
9 June 2024
Reply from Helmstock S.r.l.
Hello Sini, thank you very much. Thanks to the DHL courier, the Express Worldwide service is very fast and reliable, we are proud to be able to use it whenever possible. Kind regards
Quick and adequate response
Good pricing, great service. Quick and adequate response on questions.
Definitely will use Helmstock again!
30 May 2024
Reply from Helmstock S.r.l.
Hello Caroline,
thanks for this review. Despite the courier's delay, I am happy that you found a good service with us.
Greetings and thanks again.
Excellent service
Excellent service.
Order delivered to the UK from Italy within 3 days including the weekend - ordered 9am Saturday delivered 11am the following Tuesday!!
Product very well packaged for transportation to the UK to protect from damage.
Product competitively priced.
Highly recommend Helmstock and will definitely order from them again.
1 June 2024
Reply from Helmstock S.r.l.
Hello lemanc,
Thanks for your review. We work hard every day to try to improve and reviews like yours encourage us to do better.
Fast shipping is thanks to DHL express worldwide service. Sometimes we can use it, even if not selected, especially for small parcels like yours.
Thanks again.
Reply from Helmstock S.r.l.
Thanks for the feedback Ricki, it's nice to know that everything went well even from this distance. Thanks again
Fast delivery and package as expected.
3 October 2023
Great experience buying a Schenker watermaker
Bought a Schenker watermaker. Great price, easy tracking and super quick delivery to Australia. Will definitely use Helmstock again
27 September 2023
Very fast shipping
4 September 2023
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