Nina was very quick to answer and make everything easy to understand. I also have to mention Tim and Ivo, I started the proccess with them via email. Everything was fine. I just want to mention t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently bought the Samsung Neo QLED 4K 55QN83F (2025) from HelloTV and had a really great experience with Ramon. He was patient, friendly, and took the time to answer all my questions clearly witho... See more
Robin, my contact, was exceptional. He took the time to reply to my questions. He was professional, patient, and friendly. Because of bad reviews I read for other TV websites, I was quite scare... See more
Super sharp deal, very quick online chat support - thanks Ramon for a nice big TV!
Company details
Written by the company
HelloTV. Kom binnen in dé tv-winkel van Nederland Wat de beste TV is hangt af van wat je wensen zijn, van je kijkgedrag en natuurlijk van de plek waar je TV kijkt. Daarom gaan onze TV-specialisten graag met je in gesprek. In onze 18 winkels staan alle TV’s voor je klaar, in een inspirerende setting. Zo kun je zelf ervaren welke specifieke eigenschappen elke TV heeft. Je kunt bij ons ook terecht voor alle bijbehorende apparatuur, accessoires en een professionele installatie. Ook prettig, je kunt bij ons je oude TV inruilen, je krijgt altijd een persoonlijk aanbod én dus de beste deal. Zien we je snel in dé tv-winkel van Nederland? Ga naar HelloTV.nl en vind een winkel bij jou in de buurt.
Contact info
Netherlands
- contact@hellotv.nl
- hellotv.nl
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Conversation with Calvin was very good
Conversation with Calvin was very good. He was able to help us promptly.
Very good ordering experience!
Ivo from HelloTV helped me with the order - very professional support, good suggestions, and attractive price! It was a very good ordering experience.
Great service
Great service, Jari helped me out wiith a great discount matching lowest price and offering bundles where possible! Quick response time too.
buying a TV
Wanted to buy a TV. Talked to Ramon and got a black Friday deal with for a better model in less than 5 minutes. Ramon explained everything clearly, it was very smooth and a very nice experience, definitely recommend them
it was easy and helpfull
lekker snel en to the point
snel to the point en een…
Met Jari, via de chat, snel en to the point + goede deal
I received timely response and required…
I received timely response and required information from Nina.
Speedy and detailed support via e-mail…
Speedy and detailed support via e-mail by Ivo van HelloTV
Jari was super helpful in assisting on…
Jari was super helpful in assisting on the selection and advice
good online support
i received a great support from Nina - an online support agent. She provided clear guidance, advice and a discount on my purchase. great experience overall
Sometimes in life you stumble upon…
Sometimes in life you stumble upon people that forever will stay throughout your life and Max at HelloTV is one of them.
Max, if you read this, you did not just sell me a TV, you sold me more than that..a forever friendship with HelloTV
Promote this man
Robin helped me out and guided me…
Robin helped me out and guided me through the process of buying a new tv.
Purchase of 65INCH TV
We shortlisted two TV's on Hello TV. The chat was very responsive. Within seconds we were connected with Nina , who helped not only compare the performance of the two TVs but also offered us a better deal than listed online on both. She also gave us options of after care and maintenance. Was super helpful ! Thanks Nina :)
TV needs to be seen by the Service Center
Maartje tried to arrange us with the repair center she thought we need to resolve our problem with the TV we bought here. Hopefully the problem can be resolved soon as our TV is only 4 years old. We still need to wait 1-3 days for them to contact us. Nevertheless, she was cordial and precised with her instructions of what to do at our end in order to start resolving the problem we had with the TV we purchased here only 4 years ago.
helpful and fast
Nina was super helpful and fast in giving the best black friday offer :)
I was looking around and they gave me the best.
I was looking around everywhere for the lowest deal for an LG OLED and so I tried the chat feature with HelloTV and Jari helped me out! He gave me a good deal at first, but after some negotiating, he was able to bring it down another €50! His responses were quick and fully informed. Great interaction overall.
Tricked into leaving a 5-star review
The process of ordering a TV went very smoothly—until they received the money. That’s when everything went wrong. What I find misleading is that they ask you to leave a 5-star review immediately after placing the order. It seems intentional—they make sure the ordering process feels great just to get those early reviews. This is a deceptive tactic.
The order was supposed to be delivered the next day. Two days later, none of the customer support agents can give any proper information. They all sound surprised that I haven’t received the delivery email, and every one of them says exactly the same thing—it feels completely scripted. I can’t even see the order in my HelloTV account because, according to support, their website is “undergoing changes.” Deceiving their clients, plain and simple.
Terrible experience. Never ordering from them again.
Vlot via de chat
Nieuwe tv + soundbar besteld met Black Friday deal via de chat. Goed en vlot geholpen door Joost. Prima deal!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








