Hello Skin Clinic Reviews 

35
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would like to express my sincere appreciation and gratitude to Milan and the team at Hello Skin Clinic. After my appointment, I accidentally left my gold necklace at the clinic. Milan notic... See more

Rated 5 out of 5 stars

Tekla checked our skin carefully and gave us super targeted treatment recommendations. Her attention to detail really showed her professionalism, and we felt totally safe in their hands. The whole tea... See more

Rated 5 out of 5 stars

Felt very comfortable from the moment I walked in. It is beautifully decorated, smelt amazing and you’re hit with a calming atmosphere immediately. Due to previous clients who were running a bit l... See more

Rated 5 out of 5 stars

Japanese head spa was totally amazing. The staff were so friendly. The venue was spotless. Staff made us very welcome on arrival. So relaxing and worth its value. Me and my daughter had the 45 min... See more

Company details

Written by the company

At Hello Skin Clinic, we utilize cutting-edge technology for treatments that are now available in Birmingham for the first time, including optional Shariah Compliant Clinic, Head SPA, and Personalised Fat Loss Treatments. All our students completing one of our courses at the academy have the opportunity for unlimited experience. This means they can stay in the clinic for experience as long as they want, gaining valuable hands-on knowledge and skills in a real-world setting. Our personalised approach guarantees optimal results and a relaxing experience during your transformation journey.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(35)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation and gratitude to Milan and the team at Hello Skin Clinic.

After my appointment, I accidentally left my gold necklace at the clinic. Milan noticed it, carefully kept it safe, and ensured that it would not be lost. When I called the clinic, I was informed that she had secured it for me and that I could collect it on Monday.

In today’s world, honesty and integrity are truly valuable qualities, and Milan demonstrated both. Her kindness, professionalism, and sense of responsibility deserve special recognition.

Thank you, Milan, for your honesty and for going the extra mile to protect a customer’s valuable belongings. Your actions reflect the high standards and excellent care provided by Hello Skin Clinic. I am truly grateful and deeply impressed by your integrity.

Highly recommended service, not only for the treatment but also for the trustworthy and caring staff.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely disappointed with this…

Absolutely disappointed with this place. My friend and I went for a Japanese head massage, and it was honestly one of the worst experiences we’ve ever had. Instead of a relaxing treatment, it felt like our hair was being pulled for half an hour. The lady explaining the process seemed completely uninterested and miserable, and neither of them made any effort to do the job properly. It felt rushed, careless, and not worth the money at all. Definitely would not recommend.- the place was pretty that’s it.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Japanese head spa was totally amazing

Japanese head spa was totally amazing. The staff were so friendly. The venue was spotless. Staff made us very welcome on arrival. So relaxing and worth its value. Me and my daughter had the 45 minute treatment for her 30th birthday. The gave her Prosecco and cupcakes with candles. Will definitely be returning soon.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Japanese head spa therapy

Japanese head spa therapy. My first session at Hello Skin Birmingham.
Very delightful staff, made the experience unforgettable and personal.
My therapist was B, he was excellent and provided a very relaxing and professional experience. The session was great value for money and I would recommend it.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Japanese head spa

Japanese head spa - so calming and relaxing - don't rush you and let you take your time in the space. Loved it

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I booked the spa package because I was stressed from prepping for my wedding and I needed a break. I didn’t know what to expect but I really enjoyed it. The room was completely private, I used the infrared sauna, salt room and had a Japanese head spa from Mary. She was so good, I felt so relaxed and comfortable and she gave the best advice. Definitely recommend booking :)

12 May 2025
Unprompted review
Rated 5 out of 5 stars

5 stars!

Our visit was absolutely amazing - will definitely come back. We were very well looked after. We were shown around and then we had an amazing hour privately in the room which had the salt brick walls and access to the infrared sauna. We were pampered with a 30 minute hair and facial treatment, ending with a lovely blow dry.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful place and beautiful people

Absolutely lovely experience from beginning to end! I had lovely support before I even arrived but was welcomed by the lovely Zeus who made me feel welcome and comfortable for my first visit. I was then taken by B for my treatment he was brilliant from start to finish made me feel at ease and comfortable. Some people are not comfortable having a male carry out thier treatment B was my first and he was fabulous best treatment I've had in a long time! I had the Japanese Head Spa and would fully recommend it and recommend B to carry it out!
There was no pressure or rush to sort myself out which was just the same by Zeus who is a wonderful conversationalist and did not make me feel like there was a rush to leave he was willing to listen to me ramble on.

I cant wait for my next treatment already looking for when I can!

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing solo day

Had a fantastic time with my solo spa day and had an infared sauna, salt room and japanese spa. All the staff were lovely and ever so accomodating. Mary gave brilliant informative skin advice which I’ve been seeking for a while. Had a lovely head spa with B and felt very relaxed. Excited to go back again and the decor and atmosphere was 10/10!

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Relaxing visit to Hello Skin Clinic

I had the most relaxing time at the Hello Skin Clinic. All the staff were so professional and kind. I used the salt room, infrared sauna and had a Japanese head massage. I would highly recommend booking!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience and service provided…

Amazing experience and service provided by Mary and the team! We had the Head Spa treatment with the sauna and salt room. Felt comfortable and relaxed throughout. Also perfect privacy for those who wear hijab. Will definitely come again!

12 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look