Letio Reviews 

This is the third time I’ve renewed my lease with Lettio being the agency. They really are the best agency I’ve worked with and they truly have the tenant at heart. Thank you so much mark and the team.
Best
Hannah

Letio have been absolutely fantastic to work with. From the very beginning, their team made the whole letting process smooth, transparent, and stress-free. Communication was always clear and timely, with every detail handled professionally and efficiently. What stood out most was their friendliness and genuine care – it never felt like “just business,” but rather a partnership built on trust.

I truly valued their guidance and proactive approach, especially when it came to pricing, tenant management, and keeping me updated every step of the way. Their responsiveness and attention to detail gave me complete peace of mind, knowing everything was in safe hands.

If you’re looking for a letting agency that combines professionalism with a personal touch, I can’t recommend Letio highly enough. They really go above and beyond for both landlords and tenants.

Quick and clear communication. Professional with good systems in place

Mark at Letio was very approachable and down to earth, giving direct and transparent guidance on the local market and what Letio offers. The team has been a pleasure to deal with after helping me find tenants!

Letio may be new to the market, but they’re already making a strong impression. Professional, approachable, and committed to delivering great service, the team brings a refreshing energy and reliability. Excited to see how they continue to grow and support the community!

Energetic and no-nonsense support
The team at Letio were enthusiastic & action-driven, and all members of the team have been responsive and friendly. They worked with us to rent our property as if it were a joint project and their fee structure is transparent and feels fair to all parties.

Can’t speak highly enough about Letio. They let my property out in super-fast time with absolutely no hassle. My initial meeting was with Mark who talked me through the whole process. I was struck by the fact that he seemed genuinely passionate about providing the best service for both landlords and tenants… and at a very reasonable price. From then on Zoubida and the rest of the Letio team ensured that the whole process went like clockwork. I have no hesitation in recommending Letio and would definitely use them again in the future.

I'm a landlord and it's first time using Letio. I have found the team to be very responsive and dedicated to finding the right tenants. They put a lot of effort into making the letting process as straightforward as possible so great for landlords.

Mark, Nith, and the whole team have been outstanding throughout the letting process. From the first valuation to the tenants moving in, everything was handled with efficiency and care. Mark was always quick to pick up the phone, respond to messages, and keep me updated at every stage.

The property was let quickly, and the process felt smooth from start to finish. It’s clear that Mark understands the market well and genuinely cares about achieving the best outcome.

A big thanks also to Nith for making sure all the certificates and paperwork were organised without delay, and for managing the property with real professionalism once the tenants moved in. The combination of clear communication, attention to detail, and genuine care made the whole process stress free.

I wouldn’t hesitate to recommend the team.

I'm a tenant in a flat let and managed by Letio. We loved the flat from the first view. Mark and the team worked out all our requests with the landlord, the approval and documentation process went smoothly and we moved in with no fuss. Very happy with the support all along.

This is a great company to work with. They make sure all the boxes are ticked and work with you to get the rent possible, since they are well versed with the current climate. They are warm and friendly and respond quickly to queries. I would highly recommend them to work with

I am working with Letio as a private Landlord and have an excellent and smooth experience! Mark explained everything to me and supervise the whole cooperation. Zoubida made the onboarding documentation so easy. Nith handled the whole process of finding all the contractors for renovating the apartment. Letio offers a service which is professional but also fairly priced and for me it was key that they offer a complete service. I do recommend!

Second time letting a property via Letio. Excellent customer service, was effectively able to leave the entire process to the team

As a landlord, working with Letio has been a fantastic experience from start to finish. They recently rented out my apartment, and I couldn’t be happier with how smooth and efficient the entire process was.

The team was professional, responsive, and clearly experienced in the rental market. They handled everything—from marketing the property to screening tenants—with care and attention to detail. I was particularly impressed with how quickly they found reliable tenants and kept me informed throughout each step.

Letio made the whole process stress-free, and I genuinely felt that my property was in good hands. I wouldn’t hesitate to use their services again or recommend them to other landlords.

Thank you, Letio, for your excellent work!

I'm a Landlord and I rented out my property with Letio in March 2025. Tabrez was very quick to reach out to us with information after our initial enquiry and since I was traveling at the time, he scheduled a video call with him and Mark to discuss a possible letting strategy. The team is very attentive, hands-on, and pleasant to engage with. Even after securing tenants, Thanushan, was very helpful with ensuring a smooth transition from the former tenants to the incoming ones. I'm very glad that I chose to work with Letio and feel like my property is in good hands.

I thank Letio for removing all the stress and worries that a landlord goes through to get the right tenant. The whole experience has been excellent from the 360 degree walk through video, which presented the property in an excellent manner, to all the legal requirements. They took care of all the necessary paperwork involved and got the certifications in place.
Mark and his team provided me with a timely personal and very professional service. Even took a well documented and photographed inventory and made the whole experience well worth it. I would definitely recommend them to anyone.
I have been renting a few apartments for about 20 years and have used a few different agents, Letio have been the most competent.
A well deserved five star.
Thank you Mark

I recently rented my property through Letio, from the first time I contacted them through to getting a tenant settled into the property I found their service to be absolutely fantastic. The whole team was amazing but I would specifically want to mention Nith and Zoubida. The team are open, transparent, honest, responsive and extremely competent. I would recommend that any prospective landlord speak to Letio before considering anyone else.

I have used Letio as a private Landlord and had a very smooth experience! In a London market where there are a lot of agencies that over charge Letio is like a breath of fresh air who offers a service which is proffesional but also fairly priced. For me it was key that they offer different pricing structures of their services so you can choose the level of their involvement based on your budget. Can recommend!

Letio is very straightforward, honest and agile besides being very digitally advanced so everything moves fast. the team is always available and supportive

Mark and the team are great, delivering a balanced approach for both landlords and tenants