Landing Reviews 3,249

It was a nice place to stay. Everything was clean and looked great. Only had a couple of suggestions. Would have been nice to have like salt and pepper provided and maybe a small table outside on the patio to set your coffee on. Otherwise it was a great experience.

The apartment is simple light filled and gorgeous.
The neighborhood is safe and vibrant.
The beds being Temperpedic are a standout!

As I own an AirBnB myself, I will point out a few small problems for you:
- The process of using Clear for verification of identity was not accepting our faces and really upset us.
-there was no clear communication about who would meet us upon arrival; we had to make several phone calls.
The desk gave us a map and only one key for a two bedroom apartment. We had trouble understanding the use of the key for days until we figured it out.
We had to walk back to the office to get the code for the WiFi the afternoon we entered.
I am still unclear about where Amazon will deliver my packages, and what the lockers are about.

In the apartment I appreciated all the nice new linens! You forgot to include a few dishtowels or something to clean spills (the paper towels were not up to that). I purchased sponges, but there should have been at least one from the start.
All you bathroom products are agreeable.
The apartment was very nicely cleaned for us, however the main cream colored rug is quite dirty.
There is a throw on the couch that is completely ruined with a huge tear.
In summary, the apartment is perfect for us. We are here for medical reasons, awaiting an operation.

Great communication along every step of the way. From booking a room to checkin and ensuring my stay was pleasant after I checked in. Amanda Young ensured that I was pleased with my room and stay at the Solace at Ballpark Village community.

Everything was very easy and confortable. The place was clean and above my expectations.

If I could give zero stars, I would. I have been using the landing network for 4+ years cumulatively, and never, not once during a stay have things gone to plan. Customer service representatives are hard to reach and rarely helpful. Once in the unit, maintenance requests and package retrieval are like pulling teeth. On one instance, I was told that the unit I was renting would not have its lease renewed, and that I would need to vacate the unit immediately. Most recently, landing admitted to botching my reservation after I had completed the required verification process prior to taking tenancy of the unit within their set timeframe. Despite having all complete and pertinent information, Landing failed to verify me leading up to the date of arrival, and would not issue me access to the unit I paid for, leaving me stranded after a cross-country drive at 9:30pm. The kicker? Landing charged me for the unit I was never given access to. As it was a Friday, I selected a hotel to stay at for the weekend, hoping to resolve the issue once offices reopened on Monday. I requested reimbursement for the hotel stay to which landing stated that there would be no reimbursement for their mishap. STEER CLEAR of this complete and utter scam of a company.

Landing has some great highlights, but definitely has some cons.
Pros: newer complexes furnished with just about everything that you need. Locations can be really good.
Cons: their flex option is fundamentally a scam. When you book the flex option, it starts a billing cycle, which is different from you actually stay. If your stay overlaps with a new billing cycle, you will be charged a new cycle with no added benefits - additionally, if you try to cancel before the new cycle, but are still in a Landing space you will still be charged. It basically acts like a membership fees in the form of monthly payment. This scenario isn't covered well even in the fine print. BTW, their app and customer service are very sub-par.

Very professional and explained processes.

My stay was awesome. The hospitality Managers Saundra and Xavier was great.

Beautiful place! We really enjoyed our stay and will definitely be back soon.

The keypad was a little tricky getting in. Need more info on what all to do at checkout time. Other than that a wonderful place to stay. close to everything.

Rented a 3 bedroom unit for a long holiday weekend. Clean safe and beautiful pool

From the moment we checked in until the time we left, everything about our stay was exceptional. The hotel was spotless, beautifully maintained, and had a welcoming atmosphere. The staff went above and beyond to make sure we were comfortable and accommodated every request with professionalism and kindness.

The room was spacious, clean, and very comfortable, with great amenities and a relaxing environment. The bed was extremely comfortable, and we appreciated the attention to detail throughout the property.

The location was convenient, the service was outstanding, and the overall experience exceeded our expectations. We truly felt valued as guests and will absolutely stay here again in the future. Highly recommend this hotel to anyone looking for a relaxing and enjoyable stay!

It was a very nice, clean and cozy place to stay. Everything was brand new. The space was completely optimized. Area felt safe and clean. We got the entrance information a few hours prior to our arrival which makes it feel more convenient. The customer service was very fast and responsive.
It had many amenities but! The fobs didnt work on Evolve gym. Also the dryer didnt work well. We were 6 people but the dinning set was for 4. Unfortunately the customer service was not able to address these issues during my stay.
Overall, it was very good! So! It is recommended!

Anything less than five stars would not be acceptable, and that is after our original unit had trouble with the AC. They immediately moved us to another unit. They were so accommodatin. They did it so nicely, so professionally, and so friendly. Their process made it so simple, like texting me with the new unit data and sign in details, so I wasn't looking it up in emails.
GREAT JOB. i'm a fan for life.

I stayed at Livano Oakwood for two weeks and absolutely enjoyed my stay. I loved the private balcony and the peaceful overlook. Landing’s communication was swift and they handled everything accordingly. The kitchen was equipped with all the necessities. Only downside: I added two extra nights and was quoted a certain price by the representative, but I was later charged almost $80 more than what I was quoted. Other than that, I definitely recommend Landing! I’ll be booking again!

It is situated in a quiet location and is fully equipped with every necessity; you even receive a welcome kit upon arrival. It has everything needed for a perfect stay. The kitchen, the laundry facilities, and the bedrooms—everything is wonderful. They even offer doorstep trash collection. The team is attentive and available whenever you need them; they have responded to my inquiries in less than two minutes. It is also conveniently located near a supermarket. It is excellent.

The booking process was so easy and the staff is so helpful and responsive! Great booking experience so far!

Bad stay!! Roaches and shower was sometimes cold