hellohandy.co.uk Reviews 2

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Outdoor furniture installation

I wanted some garden furniture assembled and came across the "HelloHandy" website which offered that service. Their website says"Hello Handy is a nationwide Handyman company, we are pride to be offering our handyman services across the UK."

I called them to make a booking, but the employee, told me quite brusquely, that they only did that in London and Manchester, and hung up.

Companies that mislead customers with untrue claims on their website should be called to account. Needless to say I won't be using them now or in the future.

10 May 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Ordered furniture assembly for 2x single beds, 1 x 4x4 Ikea Kallax with inserts. and 1 2x2 Ikea Kallax unit

Handyman was here 9.5 hours on day 1 and built the 2 beds, the frame of the 4x4 Kallax and had installed 5 of the 16 inserts (albeit incorrectly). I had to build the 2x2 unit as we needed it for the kids bedroom for bedtime.

He said he would be back the next day between 9-10 to complete the job. It's now 12 and he's not here still

My daughters bedroom was left in a terrible state, all the packaging was just left discarded in the room with no attempt to tidy up at all.

We've just spoken with Adam to follow up on where the handy man is, and my wife was spoken to very rudely. He refused to offer a refund for the furniture that hasn't been built, refused to give us his full name and refused to confirm the address details of the company so we could take the complaint further. He then hung up on my wife.

Avoid this firm at all costs, run by cowboys and employs cowboys.

We'll be taking our claim to small claims court to get our refund for the furniture that hasn't been built, and been built incorrectly.

Update - Handyman eventually arrived at 1pm (3 hours late). I'll update again on job completion

26 January 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look