Food quality is excellent. Step by step instructions easy for teenagers to follow. A huge amount of plastic and cardboard packaging. Recipe cards are brilliant.Reasonable value while I'm getting the d... See more
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Review summary
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Recipes are great and the deliveries are always completed well. While I understand the reasoning for the change, I still prefer the old boxes it got delivered in, the carboard now is often squished an... See more
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Great communication from delivery team, large selection of meals which are fresh and well portioned, reasonably priced. Weekly 3 night menus leads to less waste which in turn saves money .
Company replied
We are loving our meals. We order 3 meals a week. This takes the thinking out of the equation on what to cook. Everything is at your fingertips with easy recipes to follow. The flavours are fantastic... See more
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Company details
- #2 of 3 best companies in Online Food Ordering Service
- #3 of 5 best companies in Food Products Supplier
Written by the company
Whether you're cooking for two or feeding a whole hungry horde, HelloFresh has the right meal plan for you! Choose from classic, vegetarian or family-friendly recipes, then select how many meals you need and for how many people. With meal planning and grocery shopping out of the way, you're left with the fun part of cooking! Learn new skills as you take on cuisines from all over the world. Say goodbye to the stress of deciding what's for dinner and hello to healthy variety! Our flexible subscription plans mean you can pause or cancel deliveries before our order cut-off deadline each week. And our friendly customer care team are here to help with any questions or feedback you have. Thanks for choosing HelloFresh!
Contact info
5 Queen Street, 2008, Sydney, Australia
- (02) 8188 8722
- hello@hellofresh.com.au
- hellofresh.com.au
4.1
Great
19K reviews
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Delicious flavors used to create…
Delicious flavors used to create delicious meals. Ensure you read through the reciepe instructions first though as you may discover a faster/ easier way that can use less dishes.
14 April 2026
Reply from HelloFresh Australia
We're glad you enjoyed the delicious flavors in our meals! Thank you for the tip about reviewing the recipe beforehand to find potentially faster and easier methods with fewer dishes. We appreciate your feedback!
- Daren
Hello Fresh is fast fresh and delicious!
Hello Fresh has been a great way to add more variety to our dinners. Everything is portioned so there isn't any waste and the delicious sauces and add ons are all provided. Everything has been super fresh and I can choose my meals each week or leave it as a surprise. I was always sceptical but I'm a convert now! Delicious quick dinners! Better, faster and healthier than take away!
Delivery and app are spot on too! Can skip if I'm away or have a busy social calendar!
21 November 2025
Reply from HelloFresh Australia
We're happy to hear that our service has brought variety and freshness to your dinners! It's great to know you appreciate the convenience, portion sizes, and flexibility we offer. Thank you for sharing your positive experience!
-Daren
The Quality of HelloFresh has been…
The Quality of HelloFresh has been absolutely wonderful, I could not help but notice the quality of the produce and meats, I look at the products stored within the box and its as if its from Farm to Plate, I admire the effort and TLC that is put in within the meals, It makes me feel good
22 March 2026
Reply from HelloFresh Australia
We appreciate your five-star review! ⭐
We're happy to hear you noticed the quality of our fresh produce and meats. It's wonderful knowing our meals make you feel good!
If you have any questions, we're available 24/7 and happy to help! 😊
-Daren
Quality and Quantity
The food quality and quantity is excellent. We are enjoying the variety of meals.
6 January 2026
Reply from HelloFresh Australia
We appreciate your five-star review! ⭐ We're happy to hear that you find the food quality and quantity excellent and are enjoying the variety of meals.
-Daren
The easy cookung and the veriaty save…
The easy cookung and the veriaty save me the time working out a meal after a big day. Also no waste no gilt
17 April 2026
Reply from HelloFresh Australia
We're happy to hear that our easy cooking options and variety help you save time after a long day! We appreciate your feedback regarding the convenience and waste reduction.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Blanch 💚
Easy and delicious meals
Easy and delicious meals, i would recommend to those who don't want to think about 'what's for dinner'
4 October 2025
Reply from HelloFresh Australia
We appreciate your four-star rating! ⭐ We're happy to hear that our easy and delicious meals help take the stress out of dinner planning. Thanks for the recommendation! 😊
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Blanch 💚
The food is great
The food is great, I love it, but when the boxes actually make it, some dishes have pretty good portion sizes and some others don't, which is a little disappointing.
29 March 2026
Reply from HelloFresh Australia
Hi,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Blanch
Customer Resolution Specialist
HelloFresh
I highly recommend Hello Fresh!
Variety of delicious recipes, great portion and great quality of ingredients, excellent service.
Teaching cooking skills too.
Easy to choose each week recipes.
On time delivery
25 November 2025
Reply from HelloFresh Australia
We appreciate your five-star review! ⭐
We're so glad you find our recipes delicious, portions great, and ingredients of high quality. It's great to know our service, delivery, and recipe selection work well for you. 😊
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Blanch 💚
Meals werent often big enough to feed…
Meals werent often big enough to feed family and you can’t purchase hello fresh seasoning packets
11 April 2026
Reply from HelloFresh Australia
Hi Summer,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Blanch
Customer Resolution Specialist
HelloFresh
Great food
Great food, delivered as er instructions and always willing to take feedback and act accordingly.
30 October 2025
Reply from HelloFresh Australia
We're happy to hear that you enjoyed the food and delivery service. It's great to know that we met your expectations and that you feel we value your feedback. Thank you!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Blanch 💚
The food is fresh and the menus are…
The food is fresh and the menus are easy to follow.
5 December 2025
Reply from HelloFresh Australia
We appreciate your five-star rating! ⭐ We're happy to hear that you find our food fresh and our menus easy to follow.
If you have any questions or feedback, we’re always here to help. 😊
Feel free to give us a buzz at +61 3633 0708 or send us a Direct Message on Facebook:http://fb.com/msg/youfoodz
Quality/Price selection of foods from…
Quality/Price selection of foods from around the world’s.Saves us hundreds of dollars a week
17 October 2025
Reply from HelloFresh Australia
We're happy to hear that our selection of foods from around the world provides such great value for you. Thank you for sharing your positive experience with us!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Blanch 💚
Game changer
We are loving our meals. We order 3 meals a week. This takes the thinking out of the equation on what to cook. Everything is at your fingertips with easy recipes to follow. The flavours are fantastic and so much to choose from. If you are into Asian flavours there is a lot of choices. Also vegetarian. We are meat lovers. The chicken and pork meals are especially yum. Delivery is efficient, with notifications for tracking and arrival. The only reason I didn't give 5 stars is there is a lot of packaging which is not recyclable. If environmentally conscious this will not suit you. Keep up the great work. 👍👌
28 January 2026
Reply from HelloFresh Australia
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (02) 8188 8722
Live chat - hellofresh.com.au
Facebook DM - http://fb.com/msg/hellofreshau
Happy cooking! 😊
- Elise 💚
Even the other half can cook it
Look it's a little on the expensive side however the convenience is actually worth it... I usually get between 4 & 6 meals depending on my week.. If I don't like the looks of the meals I'll skip that week. I like that I can choose my meals 3 weeks in advance so it's always a surprise when I open the box to see what I ordered LOL. We set the menu cards out on the bench, put the corresponding food bag with it. We then tip out the cold ingredients, again sorting into the corresponding meals & we chuck them in the bag & then decide what ordered we are eating & place in the fridge in order... a little OCD however it works & if I'm home late my partner can start cooking because it's all there & in order & it's all step by step instructions
As an added bonus I've hooked my qantas points up so that's slowly adding to my stash of points
13 August 2025
Reply from HelloFresh Australia
We appreciate you sharing your detailed experience, Fiona! It's great to hear that the convenience and flexibility of choosing meals in advance works well for you. We're happy that our service helps with late dinners and that you're accumulating Qantas points.
Thanks for your feedback.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau 💬
Happy cooking! 😊
- Ricka💚
I would not recommend
Ordering 5 meals a week was tough for hellofresh to provide all ingredients. On multiple occasions I had to go and source missing items (very easily). hello fresh advised they were unable to source them. The alternate ingredient option they provided would have meant I would not have chosen that meal and they did change the flavour. On one occasion I received a $5 credit, what a joke.
Also when I received meals I would have to look at expiration dates of all products as some only had a few day meaning they could not be made later in the week and before learning this I would have to throw out expired items.
I would not recommend.
13 March 2026
Reply from HelloFresh Australia
Hi,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Reply from HelloFresh Australia
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better, and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (02) 8188 8722
💻 Live chat: hellofresh.com.au
💬 Facebook DM: http://fb.com/msg/hellofreshau
Happy cooking! 😊
- Daren💚
Hello fresh is perfect for my little life.
I started to become a little bit slack with shopping for groceries, it added up and I wasn’t using it all before it went bad. I also struggled to figure out what to eat every night and meal prepping weekly wasn’t working.
I eat something new every night and have it for lunch the next day, (my partner works away), and it is always healthy, yummy and filling. Ive had the deliveries every week for about 3 months now and I think hello fresh is an awesome concept and company. Love love.
15 February 2026
Reply from HelloFresh Australia
We're happy to hear that our service has helped you overcome your grocery shopping challenges and meal planning struggles. It's great to know you're enjoying healthy, delicious, and satisfying meals every night. Thank you for your positive feedback!
- Daren
Reply from HelloFresh Australia
We appreciate your feedback on our menu and prices. We're constantly evaluating our offerings to ensure the best value.
- Daren
Reliable delivery
Reliable delivery, food is of good quality and value for money
24 April 2026
Unprompted review
Reply from HelloFresh Australia
We appreciate your five-star rating! ⭐ We're delighted our service provides reliable delivery, good quality food, and value. Happy cooking! 😊
-Daren
No more guess work to determine what’s…
No more guess work to determine what’s for dinner.
23 April 2026
Reply from HelloFresh Australia
We're happy to hear that our service has eliminated the stress of planning dinner! Thank you for sharing your positive experience with us.
- Daren
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