Very bad quality, shiny polyester from China. Fake photos and fake description. Don't buy anything!
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Scammers, i wish i had researched their site before ordering from them. They sent me something completely different from what I ordered. something so substandard that it is ridiculous. they a... See more
Company replied
I ordered clothes and did not receive my order. When I inquired, they strung me along with too many overly polite apologies and empty promises. After a while I began using their emails as writing prom... See more
Such a scam! They keep ripping people off, changing their Facebook pages, and trying to add positive FAKE REVIEWS to this site. You can see the SAME "people" posting positive reviews for other Asia/I... See more
Company replied
Company details
Information provided by various external sources
Hellocloth is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Hellocloth is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Contact info
United States
- +86 029-89589845
- comment@hellocloth.com
- hellocloth.com
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if you paid using PayPal they can help you!
AKA Missiapick, Berrylook, Fashionmia, FashionMe, Kyrakiss, Hellocloth... on your statement you may also see Xi'an Ao Peng Network Technology Co., Ltd. ALL of them are scams. Different site names but same company.
Positive reviews are most likely fake. Some of these sites offer incentives for 5 starring them, like Instagram influencers
Recently I ordered a bunch of stuff not knowing it was all the same company and the shopping experience was a cross the board horrible with each of the sites
Like others I ordered and paid extra for the shipping. Four weeks later nothing arrived. I emailed the company and didn’t receive a response. A few days later I contacted them via dispute through PayPal. I was told the item had just shipped out the day before and that the problem was international shipping but due to the inconvenience I was offered an coupon and asked to close the dispute. Of course this wasn’t acceptable and I said no thanks and I wanted a partial refund and I’d return the items. Again I was told to wait patiently and was asked a second time to close the dispute.
I really felt they were pressuring me to close the dispute and it seemed odd.
Did a search and found that others had the same problems I’d experienced I escalated the dispute to have PayPal resolve it on my behalf and within 24 hours they didn’t just rule in my favor they refunded me 100%. In my escalated dispute I expressed concerns that these vendors are scams. Using several aliases is definitely shady. So if you used PayPal definitely dispute it!
Gosh
Gosh, the service and support from that consumer is the poorest I have ever experienced. They steal your money and never send the goods, promised a refund 8 weeks ago and parcel dispatched 4 months ago.
They don't bother to return your mails. Please be aware, they are not to be trusted. Surely there is a by far better supplier rather than using a Chinese outlet.

Reply from Hellocloth
Finally got the clothes i paid for but…
Finally got the clothes i paid for but the quality and the items were nowhere near the description or pictures. Kept asking for the address to send back for a refund and they kept stalling for weeks to give me the address. Finally got the address so returned items for a refund which they received back signed for around 12th October. Should of had a refund for around £80 after loads of emails got a refund of 76 pence. Loads of emails later and complaints to paypal i have just been refunded £69.00? It cost me £15.00 to return. Paypal have been no help what so ever. Never Never Never buy from Hellocloth.

Reply from Hellocloth
I wanted to like this sites clothes and…
I wanted to like this sites clothes and service sooo much. But it has been hard. After various attempts I finally got an answer for my return and refund request but Tina, asked for the sku numbers of the items and I have been sending it for the past few days. And nothing. The original order... HE60087-XA was divided into to shipments in the first I received the Items sku 5018645 and sku 4816930, that I would like to return or get a refund due to stitching mistakes which are unwearable. The item sku 5425614 did not arrive at all in this package. And the order says it was included. I would like to return this items and receive a refund for the not received item. But I get no answer. The other shipment was cancelled by Hellocloth ... that I understand......but not helping with the other items is really a shame.
I am truly disappointed 😔

Reply from Hellocloth
Hellocloth is great
Hellocloth is really a fantastic company and firstly their delivery time is great and fast. Their clothing is of the best quality around. They really know how to size their clothes well and their stuff is quite stylish. I have absolutely nothing negative to say about this company. If you need some new fresh stylish clothing then you must try out Hellocloth and you’ll be glad you did. That much I promise.
The outlook of clothes I ordered was…
The outlook of clothes I ordered was just perfect. I was delighted to feel that Hellocloth looks for their customer satisfaction very seriously. The clothes were not only beautiful but also looks to be long lasting. The great variety of items is there for everyone to select and order. The order would definitely deliver on time, as I notices in case of my order.
This is a great store for those who are…
This is a great store for those who are in need of larger sizes. These guys have a great collection of that stuff. Hellocloth is providing awesome online services. Their customer support is really responsive. This is a very good shopping site, if you want to do it online with the comfort of your home. Again, I would like to appreciate their response time. It was a good experience.
I have purchased more than 20 pairs of…
I have purchased more than 20 pairs of shoes over the past 4 years. The quality of shoes is superb and their staff is really outstanding. The shoe material is easy to maintain in both wet and hot weather conditions. They absorb renovating polish easily making them to shine for long hours. I give them an upper hand.
The clothes line offers excellent…
The clothes line offers excellent quality and best prices. The clothes cater for all body sizes with great range of fashion designs that gives a unique and special touch. My order was perfect and quickly shipped. The customer care is caring and welcoming. Supper good service! I will definitely come and shop again
Disgusting liars
Disgusting liars. Total fraud. They stole my money and never gave me a refund. They also send you generic fake replies with different names. Off course all lies. Don’t shop from this website. They are thieves.

Reply from Hellocloth
It appeared to me a good deal
It appeared to me a good deal. I liked the elasticity of one of the items I purchased from here. The quality and durability is also awesome. I am a happy customer. Thanks Hellocloch for such a nice experience. I got the expected results and the order also delivered on time. Again, I would appreciate their efforts. I would like them to continue providing quality stuff to their customers. Thanks!

Reply from Hellocloth
Superb
What could you ever ask of from a reliable online retailer? I got my order exactly as purchased and expected. Though I was scared at first because I ordered 6 products, but to my surprise, all came in without any damages
I recommend them to anyone who wants to get cloths with good quality and the best shopping experience
Reliability, Honesty, Fast delivery and easy service is what describe hellocloth and also what distinguishes them from others
I will order again

Reply from Hellocloth
It does not always happen that you…
It does not always happen that you order the product of your choice online and get the desired result. It was amazed to see the quality and order processing time of Hellocloth. They have professionals and responsible people under their belt. The zip used in the cloth was also reliable as well as stylish. Thanks for giving me a reason to shop again.

Reply from Hellocloth
I want to share my experience of buying…
I want to share my experience of buying in Hellocloth which was made online purchase I went in the sizes with the real photos very secure payment systems and today I have my beautiful clothes and the best I stayed as if I saw it work excellent attention I hope it will be The first purchase of many. Recommended at 1000x1000.
beautiful clothes and excellent quality.
I am. in love with those garments ... so beautiful ... in many stores we do not find. variety of clothes ... for being fat

Reply from Hellocloth
One of the factors this store looked…
One of the factors this store looked great to me was that the larger sizes were also there in the different varieties. That is something does not happen very often in the online shopping world. Their products have something in them for each and every person. It was great to be Hellocloth’s valued customer. Thanks for your great services. I found this site great for the online clothing shopping.

Reply from Hellocloth
SCAM ALERT!!
SCAM ALERT!!! I placed my order and paid for express shipping. I never received my order and they company has not responded to repeated emails and attempts to contact them. I never even received a status update. DO NOT ORDER FROM THIS COMPANY!! I just called my bank to initiate a fraud claim. Don't waste your time.
Missiapick is another name this company goes by. That is the website I ordered through. Hellocloth is what shows up on my bank statement. BUYER BEWARE!!

Reply from Hellocloth
If I could give them zero stars I would. Horrible Customer Service. Scam akert
Serious Scam alert. They sent the wrong dress. I ordered it again and they sent the wrong dress AGAIN. They won’t refund delivery charges even though it’s their mistake and you have to pay to return the items. Mine were returned on 7/27 and they have made one excuse after another not to refund my money. Today, over 3 months later, after admitting they owe me over $30, they offered me a $15 credit toward another purchase like that’s even acceptable. They are a scam. Don’t buy from them. Crooked. Worst customer service ever.

Reply from Hellocloth
some purchases returned to HelloCloth have not been refunded in 4 months
I returned some purchases to HelloCloth and they received the items on jul 14, 2018. i have written numerous Emails about my refund and have gotten the runaround, assuring me that my refund will be sent. It is now Nov 15,2018 and still no refund. I have a complaint in particular with Fanny Wang with service @hellocloth.com. There may not even be such a person. But I have nothing good to say about the customer service.

Reply from Hellocloth
Good Waist Trainer Strap Belt
Good Waist Trainer Strap Belt. It’s good & super stretchy zipper belt with straps. My order number is HE30736XA. I love this one as it shapes you so well compared to the old type strapless ones. The zip is also too strong. Totally I love it! Thank You Dear...

Reply from Hellocloth
TOTAL SCAM
TOTAL SCAM! BUYER BEWARE - The quality of the cloth was so flimsy and the sizing was ridiculously small for one item and enormous for another. They require you to send your return back to CHINA, registered mail, which cost in excess of $40.00-
DO NOT BUY FROM THEM!!

Reply from Hellocloth
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