Hello Bello Reviews 2,307

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

These diapers have been the worst. They can barely contain pee and have yet to save an outfit from my breastfed baby's liquid poop. Thankfully, these were a baby shower gift. I will not be purchasi... See more

Rated 1 out of 5 stars

We have tall newborn, 54cm. We have been using these diapers for the last 3 days and our babys is 7 days old. We are using the newborn version of the diaper line. These diapers have consistently lea... See more

Rated 2 out of 5 stars

I’ve only had a baby for 3 days and i can honestly say, these diapers are flimsy! She is a preemie and the fit is awful. We’ve had several leaks out the side (already, pretty much every poop finds... See more

Rated 1 out of 5 stars

They leak. My son has wet through his entire outfits, blankets and sheets every single time we put one of these on him. He’s up every three hours so that gives you an idea of how poorly constructed... See more

Company details

  1. Baby Store
  2. Children's Store

Information provided by various external sources

Premium plant-based products at non-premium prices. Because every baby deserves the best. • Shop Diapers, Personal Care, and Vitamins now at https://hellobello.com.


Contact info

1.9

Poor

TrustScore 2 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Thanks for nothing, WHAT A SCAM

I will restate what is being said. An offer was made on TV (GMA) to get a free pack of diapers, just pay shipping ($1.00 I think). Great deal! I will give them a try. That was in February. I have been emailing them ever since. I was recently told I would get a coupon for free diapers. GREAT! I received my email with the alleged coupon yesterday. You have to download an app called coinout. You have to purchase the diapers at Walmart or Walmart.com, then submit a receipt to coinout, and you will get a credit for the $7.97 at Amazon gift card, bank account or paypal. Hmm, not too bad.
Well I opt for on line given the current situation. I go to Walmart.com and in order to get the diapers I have to pay another $5.99 in shipping?? WHAT? Is that what they call free? This should be illegal (and it may be). False advertising, false claims, etc. THEN I see Dax Shepard (actor/owner) on TV during the COVID 19 purporting to give donations of diapers and wipes? How about taking care of the promises you already made. WHAT A SCAM. I will not purchase from a company that handles business this way. Don't make the free offer if you can't fulfill it.

7 May 2020
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Fine diapers. GOOD LUCK with customer service. I had a promo code which I was told could not be used for bundles, only for "one time" orders. I tried to submit a one time, manual order but was told that I was given misinformation and that it is only valid on bundles. I have had missing items from bundles but told that they would ship with my next bundle. Why would I want another bundle with missing items? I don't want another bundle. I want the items that were paid for. And I don't want to wait 5 weeks. Every interaction with customer service gets worse... There is literally NOTHING they can or will do to help you.

ETA: IT GETS BETTER. The missing items from my original bundle were 2 2.0 ounce bottles of hand sanitizer spray. But I was told that they could not ship those individually in their effort to limit waste. I get that. So I ordered a 12 pack for $30, and guess what - I RECEIVED A SINGLE BOTTLE. So here I sit for the past 20 minutes in queue on their live chat to get yet another incorrect order addressed.

7 May 2020
Unprompted review
Rated 5 out of 5 stars

I love these diapers

I love these diapers! Not only are they adorable but they are actually good diapers. I've tried a few brands that aren't so great and others I love too but I keep coming back to hellobello because I just love the patterns so much. We never have leaks and they seem to hold a lot.

7 May 2020
Unprompted review
Rated 5 out of 5 stars

Purchase three products today!

Purchase three products today, shampoo & body wash, baby lotion, bubble bath and I am so satisfied with the smell and texture of the products. Just ordered detangle spray & birthday conditioner!!

6 May 2020
Unprompted review
Rated 2 out of 5 stars

Not worth it!

I wanted to like these diapers, but every time my 2 month old poops it either puddles in the diaper or seeps out the sides and up his back. The absorption that you would expect from a diaper is not there. I received these as a gift, and will not be finishing the pack.

5 May 2020
Unprompted review
Rated 1 out of 5 stars

I paid for my trial package and received nothing no responses

I paid for my trial package in February. Mind you before coronavirus. Never received them and customer service says they are too busy and would send me a coupon to pickup at the store.. mind you I never received this and contacted again and no response. They sell you a dream, take your money and don’t ship your merchandise. Shame.

1 May 2020
Unprompted review
Rated 2 out of 5 stars

Hey, Elsa, do you wanna build a diaper company with crappy diapers?

I’ve only had a baby for 3 days and i can honestly say, these diapers are flimsy! She is a preemie and the fit is awful. We’ve had several leaks out the side (already, pretty much every poop finds it’s way out) and the extra juicy ones will seep through her clothes and into the surrounding material within minutes.

The redeeming factor for this brand are the great wipes/ baby oil/ other products.

The cute patterns and fun marketing aren’t worth it.

29 April 2020
Unprompted review
Rated 5 out of 5 stars

LOVE Hello Bello

LOVE Hello Bello! The cutest designs and sooo soft and fitting for my baby girl! Will continue to use these with all my future babies ♥️

27 April 2020
Unprompted review
Rated 1 out of 5 stars

worst experience ever

I would not even give this company a one star. The company cannot stand behind their promotions. I recently had a new grandchild and was excited to see hello hello promotion on GMA. They offered a small pack of diapers to new parents for trying their products. All you had to do was pay the shipping cost which I did. I thought it might be convenient to my son to order these diapers and be delivered without the hassle of making frequent trips to the store. Well over 2 months later I still have no diapers but they still have my money! I have sent multiple emails on the only response I get is we are sorry for the delay we are working to ship your order as soon as possible. I even asked for my shipping cost to be refunded and they completely ignored my request. The last response I received was they would send me a coupon to my email, but they couldn’t have sent it when they replied? This company is a joke and their customer service skills is terrible!!! I will never recommend them to anyone!!!! Please do not buy products from this company!!!

26 April 2020
Unprompted review
Rated 5 out of 5 stars

Customer Service

I recently experienced a mistake with my order. I was able to go onto the website & have a live chat with a customer service associate. They were very helpful & fixed the mistake. Not only that, but instead of making me leave the safety of my own house during these COVID times to return the wrong product, they gifted it to me and shipped the correct product to me free of charge! My family & I appreciate them correcting the mistake & keeping safety in mind as well! I am very impressed by the products and customer service provided by this company.

15 April 2020
Unprompted review
Rated 5 out of 5 stars

I really love this company

I really love this company! Each product has high quality ingredients but are very reasonably priced. My husband is a correctional officer and the first responder discount helps a lot! I highly recommend Hello Bello and plan to use their products exclusively for my newborn.

13 April 2020
Unprompted review
Rated 5 out of 5 stars

I love these diapers and wipes for my…

I love these diapers and wipes for my son. I didn't have any issues what so ever. Through Walmart I ordered a travel size pack which came with: hand sanitizer, hair detangler, lavender baby lotion, and the aprioct shampoo and conditioner. I ordered this because I wanted to see what all their products smelled like. They past the test!!!

12 April 2020
Unprompted review
Rated 5 out of 5 stars

Finally...a tried and true diaper....

After having older children and caring for many others throughout my life one would think I’d have found the tried & true diaper brand that works the best...well I finally have! My infant son is in size 3 of Hello Bello diapers-we’ve never had a rash and only 1 instance of a damp wake up after 7 hours of sleep. The bath soaps & laundry detergent are the only ones his skin will tolerate & they smell/work wonderfully.
The people on here complaining about getting an occasional wrong print in their package...really? It’s a diaper...you cover it up with clothing then throw it away after 2-3 hours. And news flash....there are no girl or boy prints. Girls ride skateboards, boys love flowers and vice versa. But again, it’s a diaper. If it does it’s job, is free of all the junk so many other brands have in them, is affordable (and Hello Bello diapers are all of these things) then it’s worth every penny!

11 April 2020
Unprompted review

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