Helios Smiles Reviews 

59
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I did enjoy using my toothbrush but after a very short period it has stopped working. I’m so disappointed.

Rated 1 out of 5 stars

This is some shell company for Chinese junk and potentially an all-out scam. I ordered a toothbrush 2 months ago. Nothing has even been sent. The company won’t let me cancel. They just keep saying the... See more

Rated 1 out of 5 stars

Purchased in January the package was sent back to the sender, I tried contacting them via the contact us more then 5 times I never get a refund or reply from them I would give no star if I could. I... See more

Rated 1 out of 5 stars

They cancelled my order and won't respond to my attempts to find out why. I had a groupon so luckily it wasn't like I lost out on a $100+, but I can't use that validation code now so I did waste some... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

We sell teeth whitening and oral care products.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

59 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(59)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

This is some shell company for Chinese junk and potentially an all-out scam. I ordered a toothbrush 2 months ago. Nothing has even been sent. The company won’t let me cancel. They just keep saying they have had a large amount of orders and processing times are longer than expected. It’s truly insane. That’s called ‘back ordered’ and I should absolutely be able to cancel if nothing has been shipped. Totally dishonest. I doubt they will ever ship the toothbrush or refund me. Total scam. DO NOT order from them.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolute garbage company!

I bought a whitening kit on Groupon and not only did I have to pay over $50 for shipping but the kit never came. I got a refund for the kit through Groupon but I never got a refund for the shipping and the company never contacted me. Absolute garbage!

12 May 2025
Unprompted review
Rated 1 out of 5 stars

What a joke of a company

What a joke of a company. I spent over $40CAD for shipping to Canada. I downloaded Shop to track the package and it says "preparing shipping" and it's been over a month since I placed the order. I've emailed them 3x and no response. They are scammers!!!! I wish I could give them 0 stars

17 May 2025
Unprompted review
Rated 1 out of 5 stars

Biggest scam do NOT buy this!

This company doesn't even earn a star. I bought it and first of all I live down the road from them and shipping was 35,
Second I never even received my order.
Third when I tried to call or contact the support I am yet to get an answer. TAKE THIS OFF GROUPON AND STOP SCAMMING PEOPLE.

30 January 2025
Unprompted review
Rated 1 out of 5 stars

Worst product

Worst product, they sent the expired product and now they are not even replying to the mails for return or exchange. Never recommended

24 August 2023
Unprompted review
Rated 4 out of 5 stars

I bought this product from Groupon and…

I bought this product from Groupon and I was a little skeptical with all the bad reviews etc but the product actually came on time, no issues.

There’s also a hefty shipping fee to be aware of.

But so far so good, aside from the excess saliva sitting in my mouth for 30 minutes

22 February 2023
Rated 1 out of 5 stars

I bought many of these through a…

I bought many of these through a Groupon app, they don't specify that you have to have each one shipped separately at $35 each. No longer a deal. Had I known, I'd have never ordered more than one.

21 December 2022
Rated 1 out of 5 stars

Purchased in January the package was…

Purchased in January the package was sent back to the sender, I tried contacting them via the contact us more then 5 times I never get a refund or reply from them I would give no star if I could.
I think this company is a scam and not an actual business.

25 March 2022
Unprompted review
Rated 2 out of 5 stars

I was excited to receive this product…

I was excited to receive this product as I had seen ads online places, however I didn't see much or any results after completing the pack of teeth whitening.

Shipping however was fast and efficient and I received the product only a few days after ordering it.

10 January 2022

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