Ross Everhart helped me with my loan today and he was great. He explained all of my options available. He also gave detailed information about every step of the loan process.
Company replied
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I want to take a moment to recognize Ross Everhart for truly outstanding customer service. I recently applied for a loan and was ultimately declined due to a charge-off on an old loan. While th... See more
Company replied
Ross made the transaction seamless for my needs. He was professional and friendly and I felt taken care of..I would recommend Heights Finance Schaumburg for your financial needs and ask for Ross !
Company replied
Everything Ross everhart was great agent he was so friendly and explained everything really good I will recommend my friends with Him .
Company replied
Company details
About Heights Finance Corporation - Schaumburg, IL
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
Contact info
Woodfield Road 1701, Suite, 60173, Schaumburg, Illinois, United States
- 872-320-4223
4.0
Great
4 reviews
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Schaumburg has excellent customer service
Ross Everhart helped me with my loan today and he was great. He explained all of my options available. He also gave detailed information about every step of the loan process.
5 August 2026
Unprompted review
Reply from Heights Finance Corporation - Schaumburg, IL
Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Schaumburg team members. We appreciate you!
Ross made the transaction seamless for…
Ross made the transaction seamless for my needs. He was professional and friendly and I felt taken care of..I would recommend Heights Finance Schaumburg for your financial needs and ask for Ross !
28 April 2026
Unprompted review
Reply from Heights Finance Corporation - Schaumburg, IL
Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Schaumburg team members. We appreciate you!
Excellent Customer Service
I want to take a moment to recognize Ross Everhart for truly outstanding customer service.
I recently applied for a loan and was ultimately declined due to a charge-off on an old loan. While the outcome wasn’t what I hoped for, I can honestly say I was not upset at all—and that speaks volumes about the level of service Ross provided.
From start to finish, his communication, follow-up, and professionalism were exceptional. He treated me with respect, without judgment, and genuinely made me feel like he wanted to help, even knowing the decision might not go my way. That kind of old-school customer service is rare these days.
If you can walk away feeling positive even after being declined, that tells you everything you need to know about the experience. Anyone looking for a loan and wanting to work with someone who truly cares, follows through, and treats people like humans—go see ROSS. You won’t be disappointed.
29 December 2025
Unprompted review
Reply from Heights Finance Corporation - Schaumburg, IL
Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Festus team members. We appreciate you!
Everything Ross everhart was great…
Everything Ross everhart was great agent he was so friendly and explained everything really good I will recommend my friends with Him .
1 October 2024
Unprompted review
Reply from Heights Finance Corporation - Schaumburg, IL
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
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