There always nice and very helpful and understanding Nikki was great and made the whole process very simple
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The customer service was great, and the service rendered was prompt. Thanks!
Company replied
I have experienced many business people in my life but none as experienced, professional, considerate as Heights Finance one particular person is N. Ingram best personality I have encountered. Heights... See more
Company replied
My experience with Erica was great.she was knowledgeable caring respectful and very business-like.i am so glad i met Heights Financial.thank you.
Company replied
Company details
About Heights Finance Corporation - Memphis Office
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
Contact info
555 Perkins Ext., Ste 414, 38117, Memphis, Tennessee, United States
- 901-899-7750
4.2
Great
7 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There always nice and very helpful and…
There always nice and very helpful and understanding Nikki was great and made the whole process very simple
5 May 2026
Reply from Heights Finance Corporation - Memphis Office
We’re glad that you enjoyed your visit to Heights Finance. Thank you for your review and your business.
The customer service was great!
The customer service was great, and the service rendered was prompt. Thanks!
16 November 2023
Reply from Heights Finance Corporation - Memphis Office
We are glad you had a great experience with our Memphis team member. Thank you for your review. We appreciate you!
When I took out your consolidation loan…
When I took out your consolidation loan Nikki put the 29th for my due dateI told her over and over I get paid on the first she assured me that it wouldn't get there until the 1st, my first payment came to my bank on the 29th, I call her and told her and requested a $35.00 overdraft fee she did nothing, the next month I called her the same thing she never called me back , I called her 2 weeks later and told her I was going to the bank and close my account and would bring the payment every month she had me come in and sign for change due date to the first, it did not change payment was take out on the 29th again, I need someone to pay me my 3 overdraft fees and I will be going to my bank and change for new account I don't want to talk to Nikki any more. Plus I'm going to small claims court to get my overdraft fees and more, Please have Erica or someone to call me today ASAP , YOUR CONCERN FOR THIS MATTER IS GREATLY APPRECIATED, LILLIE FRANKLIN
29 October 2022
Unprompted review
Reply from Heights Finance Corporation - Memphis Office
We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.
I have experienced many business people…
I have experienced many business people in my life but none as experienced, professional, considerate as Heights Finance one particular person is N. Ingram best personality I have encountered. Heights Finance is one of the best companies I have ever dealt with the best in reality.
17 June 2022
Reply from Heights Finance Corporation - Memphis Office
Thank you for the 5-star review!
The service was great she was very good…
The service was great she was very good in here job in line of work I advise any body who needs help go to company where people care
24 January 2022
Reply from Heights Finance Corporation - Memphis Office
Thank you for choosing Heights Finance!
Reply from Heights Finance Corporation - Memphis Office
Thank you for choosing Heights Finance! We appreciate you so much.
My experience with Erica was great.she…
My experience with Erica was great.she was knowledgeable caring respectful and very business-like.i am so glad i met Heights Financial.thank you.
6 October 2021
Reply from Heights Finance Corporation - Memphis Office
Thank you for choosing Heights Finance. We appreciate you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.