Heidi's Nail Lab Reviews 67

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional talent, professionalism, and accommodating nature, highlighting their ability to deliver beautiful and long-lasting results. Many people appreciate the personalized attention to detail and the friendly atmosphere, noting that the service often exceeds expectations. The quality of the work, especially with acrylics, is frequently mentioned as superior, with nails lasting for an extended period. However, some customers also noted occasional dissatisfaction with specific technicians, citing a lack of focus during the service, poor quality work, or an unwillingness to accommodate design choices. A few other people also felt that their requests for a particular technician were not always met.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the exceptional service, noting that... See more

Quality

Clients share positive opinions on quality. Many reviewers consistently praise the beautiful and amazing... See more

Based on these reviews

Rated 5 out of 5 stars

My nails always look amazing and I constantly get compliments on them. I get acrylics usually from Heidi or Anna, they both pay such great attention to detail and do great designs as well. Highly reco... See more

Rated 5 out of 5 stars

Always always always a 5 star experience. I have been going to Heidi’s since the beginning of this year, and they are the only salon whose nails can last 5+ weeks. The retention is always so amazing a... See more

Rated 5 out of 5 stars

Heidi takes care of my lashes and Dmitri my nails. If I ever am needing specific things, they are accommodating and kind. Highly recommend this salon.


Company details

  1. Nail Salon

Written by the company

At our salon, we design beauty and wellness journeys that are tailored to your exact needs. We are dedicated to helping you make healthier choices by providing insight into a better state of being through natural organic treatments and result-driven approaches. Our luxurious, modern salon offers a blend of services and space throughout, from signature pedicure and manicure treatments, to stunning nail designs, to top-quality products, and a friendly, welcoming environment. The safety and comfort of our clients is of the utmost importance to us. Our commitment to adhering to the highest standards in our industry is the reason for this. Our nail care services follow state regulations by sanitizing and disinfecting all reusable tools.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was referred to this salon by my daughter in law

I was referred to this salon by my daughter-in-law, and upon entering, I was struck by the warm ambiance that immediately put me at ease. A sign on display politely requested that patrons exercise patience, assuring personalized attention despite being engaged with their current client. The exceptional service lived up to their promise. This salon marked my inaugural visit to a nail salon, and I appreciated that they didn't attempt to upsell me on services beyond what I initially requested. My stylist Helen demonstrated not only expertise but also commendable patience, dedicating the necessary time to ensure my complete satisfaction. Without reservation, I wholeheartedly endorse this establishment, awarding it a flawless rating of 10 out of 10.

29 December 2025
Rated 2 out of 5 stars

Nail infection

I would not use again. I was washing my hands after a gel nail application. Not polish but refill. I saw a dark spot on one of my nails. I asked what it was. Turns out it was a fungus or bacteria because "water got under" WHY would you not treat the problem??? Maybe if she had mentioned it, but she assumed I wouldn't see it, and tried to cover it up. Terrible, never going back. My new place immediately removed the gel and I am treating the nail.

20 October 2025
Rated 5 out of 5 stars

Everytime I go there I see Tong

Everytime I go there I see Tong. He is very patient, polite, helpful and definitely good at his job. The entire staff is just as good. I am greeted by name and a bunch of smiles. I feel very comfortable there as always . Thank you

20 October 2025
Rated 5 out of 5 stars

Heidi was amazing !

Heidi was amazing ! Worked fast and also fixed my crooked nails from the last place. It’s been over a week and they’re still holding strong. Price was very reasonable, going back for all future apts

25 October 2025
Rated 5 out of 5 stars

Love this nail salon

Love this nail salon. Kay does an amazing job every time. Other technicians are also great! Very affordable and quality work!!

30 September 2025
Rated 5 out of 5 stars

My nails always look amazing and I…

My nails always look amazing and I constantly get compliments on them. I get acrylics usually from Heidi or Anna, they both pay such great attention to detail and do great designs as well. Highly recommend!

29 September 2025
Rated 5 out of 5 stars

5 Stars Always!

Always always always a 5 star experience. I have been going to Heidi’s since the beginning of this year, and they are the only salon whose nails can last 5+ weeks. The retention is always so amazing and they’re always willing to try new things and they turn out great every time!

26 September 2025

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