Hebronnutrition Reviews 

258
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the quality of the products, often finding unique and effective items that are difficult to source elsewhere, especially in Europe. Many appreciate the reasonable pricing and the overall positive purchasing experience, with some noting the convenience of receiving products without extra fees or hidden charges. Reviewers frequently express their intention to repurchase, highlighting the reliability and high standards of the items received. However, some customers experienced issues with delivery times, with products taking longer than expected to arrive, particularly for international shipments. A few people also reported problems with tracking updates, missing parcels, or receiving incorrect products, leading to frustration and unfulfilled orders.

What people talk about most

Product

Consumers find product to be positive, with many expressing high satisfaction and recommending them.... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and reliable delivery,... See more

Order

Users describe ambiguous interactions with order, with many reporting significant issues such as orders never... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of products, with... See more

Price

Customers are generally satisfied with the pricing, often finding them amazing, reasonable, and competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s my second time I ordered products and I can recommend it. I’m very satisfied with the products and the customer service. There was a misunderstanding with the communication regarding the deliver... See more

Rated 4 out of 5 stars

I made 2 orders. 1 just before Christmas and 1 mid January. The Christmas order took about 3 weeks to arrive (which is to be expected with the holidays). My mid January order arrived within 10 days. I... See more

Rated 5 out of 5 stars

I’m very satisfied with Hebronnutrition. Even though I order from Europe, my Tongkat Ali LJ100 arrived within 10 days with no extra fees. A reliable store that I can truly recommend to international c... See more

Rated 5 out of 5 stars

I have ordered from this company 2 times because the Momentous supplements are very difficult to get in Europe. The delivery took about 7-10 days, no extra or hidden costs at check-out and the produc... See more



Contact info

3.8

Great

TrustScore 4 out of 5

258 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(258)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I order something and put my name…

I order something and put my name adress and shaw the last numbers from my credit card and I did not put this so I thought on the next screen thay ask to confirm this with my credit app and the only think thank for order. I called my bank and they fund this very stranges. I don't live in the USA but in the Netherlands. The feeling was not oké for me. The bank blocked my credit card and I sending this morning after the bank calling a email to the support from Hebron to cancel my order. Oké long story and I hope to get a answer from this company

I sending a email to the support and a other responding on the email for the order.No response. I send the email on 9.15 in the morning, I received a email from then on 17.28 that the order is sending already. Again no response they don't want the cancel the order so they sending a email that the order is already on the way thats a easy way

27 September 2024
Unprompted review
Rated 1 out of 5 stars

100% scam

100% scam. please don't give them your credit card information. the item never come.

26 September 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the charegback process.

Rated 1 out of 5 stars

Worst of the worst

Same as the others. Ordered and a few days later they cancelled my order and telling me i need to claim they money with my bank. But no, its their job. Now, they dont even pick up the phone anymore and not responding to my mails. Anyone has an idea how to get the money back?

24 September 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the charegback process.

Rated 1 out of 5 stars

Same happened to me as to so many…

Same happened to me as to so many others! Ordered on the internet and no product arrived. I‘m not even going to follow up… they obviously have a need to be a***holes more than i have the need to give them another second of my thoughts!!!

24 September 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the chargeback process.

Rated 1 out of 5 stars

I ordered 2 bags of plant based protein…

I ordered 2 bags of plant based protein from the brand Truvani on the website hebronnutrition and one of the bags they sent me is due to expire in 1,5 month and when I complained they told me that I should consume it within a month. I am shocked by their response as they seem to decide how their customers should consume the protein powders they buy online. Not only do I not drink protein shakes everyday but I still have other bags that I was planning to finish before opening a new bag. They just lost a customer and I would not recommend this company to anybody.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Ordered via Fruugo; arrived in reasonable time

I used Hebronnutrition via Fruugo (not directly), to order Pendulum, as the Pendulum website doesn't deliver to Europe. A legit-looking Pendulum bottle arrived from the US in a reasonable amount of time.

22 August 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Thank you so much for taking the time to share your positive experience on Trustpilot! We’re thrilled to hear that you enjoyed our services and that we could meet your expectations.

Your feedback not only motivates our team but also helps potential customers make informed decisions. We’re grateful for your support and look forward to serving you again in the future!

Rated 1 out of 5 stars

I ordered items including pendulum…

I ordered items including pendulum product trusting their statement that we could order their products through this website! I ordered items for 1708 dkk on 13th August but still no information at all and the tracking number has led me to an error page since day one! I contacted Pendulum and I will apply to legal ways to solve this issue after reading now all the other comments on this website!

13 August 2024
Unprompted review
Rated 1 out of 5 stars

scammers

scammers - as others have said - they will take the order and charge you.. few days later they cancel the order and tell you you need to file a charge back with your bank for a refund .. horrible scammers...

1 August 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the chargeback process.

Rated 1 out of 5 stars

Worst in the world.

Worst in the world.
Send email to confirm item in stock, said yes.
When the order was placed, it was canceled and not refunded.
When asked for a refund, Shopify was told that it was not allowed to refund, but you needed to do a chargeback.

29 July 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the chargeback process.

Rated 1 out of 5 stars

The biggest scammers on the world!

The biggest scammers on the world!
I ordered while ago a pills and payed it by my credit card, they even received the money. After some days I get cancellation of my order and the stupid extthey wrote was that they find my order ass fake. So no pills, no money back! They are SCAM and FRAUD be aware about it and don’t ever buy anything from them! Now my bank is trying to get my money back from them other wise I will sue them and expose them on internet!

14 March 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the chargeback process.

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