They were extremely helpful in helping me and the seller, who was a friend of mine, through the entire process. Answered any questions we had. I would HIGHLY recommend using them if you're going to bu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hello, I played Whiteout Survival, had a massive acct. Unfortunately we selling you lose quite a bit. However the process was very smooth. They are knowledgeable and quick responding to a degree I... See more
I recently sold my WOS game account with the help of this team, and the entire process took about a month. From start to finish, it was a very smooth experience. They handled everything on my behalf,... See more
I was buying a WOS gaming account. The service was great. Fast responding time. The team was so supportive and helpful in every stage if the process. They helped both sides all the time. It to... See more
Company details
Written by the company
Heaven Guardian is a digital marketplace, founded by technopreneurs. It was in 2019 that we decided to become your confident intermediary to secure your deals. We are a company focusing on various games, the main ones are those : Whiteout Survival Rise of kingdoms Call of Dragons Albion Online KIngshot
Contact info
France
- heaven-guardian.com
4.8
Excellent
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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25 May 2026
Unprompted review
Excellent and prompt service
Excellent and prompt service. Thank you for the great support.
25 May 2026
Unprompted review
Quick, Easy, Professional
I won a giveaway prize and claimed it. The process was easy and quick. Sent a pic of what I wanted and it was done as requested. Good communication and professional approach.
24 May 2026
Unprompted review
Hello
Hello, the process is very fast and reliable. There's no doubt that this is really good.
24 May 2026
Unprompted review
My transaction experience as a seller
My transaction has been resolved well
23 May 2026
Unprompted review
Reply from Heaven Guardian
Hi Agus,
Thank you for your feedback.
We understand that waiting for payment confirmation after transferring an account can feel stressful. Before releasing funds to the seller, our team must first verify that the buyer has received full and secure access to the account. This verification step is important to protect both parties and prevent disputes or recovery issues after the transfer.
Once the transfer is fully confirmed and secured, the payment is processed to the seller as quickly as possible.
We appreciate your patience and your trust in Heaven Guardian.
Update: The payment has now been successfully processed.
Amazing service
They were extremely patience with my plentiful of question and, the transaction happened exactly as how it was planned out without any delay. Amazing service would highly recommend
30 April 2026
Unprompted review
They were patient and helped me resolve…
They were patient and helped me resolve my account issue with the game's customer service, it wasn't easy and it took some time but with their help we got it done.
21 May 2026
Unprompted review
legit service
legit service, used them to buy a kingshot account and they handled everything quick and professionally. Would recommend using heaven guardian as a middle man if you're thinking about buying or selling!
12 May 2026
Unprompted review
10/10 Experience
From start to finish, they guided me through the process!
15 October 2025
Unprompted review
The process is smooth and easy
The process is smooth and easy. I recomend the HG team. They are very helpful.
18 May 2026
Unprompted review
Everything was being dealt…
Everything was being dealt professionally and patiently. The team guided me through the process and been transparent throughout the whole thing. Thank you for your service 🙏🏻
17 May 2026
Unprompted review
The help I received during the…
The help I received during the unbinding process was extremely helpful. I had no clue what I needed to do and they help me with every step
9 May 2026
Unprompted review
Helped me unlink my account and put on…
Helped me unlink my account and put on a throwaway Gmail. Ready for the next owner. 10/10 recommend.
I have already sent friends to them and some of them have already bought.
9 May 2026
Unprompted review
Really amazing service i would…
Really amazing service i would recommend people using heaven guardian
7 May 2026
Unprompted review
They kept stalling me by saying they…
They kept stalling me by saying they would respond to my offer via email, but despite me messaging multiple times, they eventually just told me the account had been sold. This is absolutely ridiculous and extremely unprofessional. I’m really angry about how this was handled.
I also asked them for the payment details so I could complete the purchase, and I waited for the seller’s response regarding my offer. In fact, the reason I decided not to buy my friend’s account that same day was because of the listing here, and because of them I ended up missing out on my friend’s account as well. This whole situation has been a complete fiasco and handled very poorly.
7 May 2026
Unprompted review
Reply from Heaven Guardian
Hi Oguz,
We understand your frustration and appreciate you sharing your experience.
For each offer submitted, our team contacted the sellers to negotiate on your behalf. Since the offers were below the listed prices, the process required additional negotiation and seller approval. During that time, some accounts received immediate full-price offers from other buyers and were sold before negotiations could be finalized.
Kingshot accounts are currently in very high demand, and certain listings can move extremely quickly.
We also acknowledge that our response time during this period could have been better, and we are reviewing internally how to improve communication and offer handling during high activity periods.
Thank you again for your feedback.
Bought $100’s worth of packages and got…
Bought $100’s worth of packages and got them done in under a hour, fast and reliable service. Will be back
30 April 2026
Unprompted review
Five star
Five star, Greet Service, absolutely fantastic. Thank You guys
20 April 2026
Unprompted review
Very nice and professional
They helped me to sell my Accounts. They answered my questions thoroughly. They worked very professionally and made sure everything went smoothly.
24 April 2026
Unprompted review
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