Heatsafe Heating Reviews 121

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Dougie, the engineer arrived on time and was very careful setting up to carry out the service of my boiler. Very polite and explained what he had done to check it over.

Rated 5 out of 5 stars

Excellent boiler install experience. Very pleased with the install of my new Navien boiler. The two installation engineers were highly competent, courteous at all times, and kept me informed of any... See more

Company replied

Rated 5 out of 5 stars

Graham the engineer came out same day to assess the existing boiler for repair. Once it became clear that it wasn't viable to repair, there was no callout fee, he gave me a brochure to look through of... See more

Rated 5 out of 5 stars

Phoned on Wednesday, visit on Friday to price work. Received estimates for work same day. Called on Monday and date arranged for installation of new boiler. On day of work, arrived on time, work car... See more

Company details

  1. Heating Contractor
  2. Boiler Supplier

Written by the company

Heatsafe Heating are a 5 star rated boiler installation and heating company. We cover Glasgow, Falkirk, Edinburgh, Stirling and all surrounding areas to provide a professional, cost-effective and reliable service to all of our customers. Our Gas Safe registered team specialise in the service, installation and repair of all boilers and central systems. We have also been awarded 2021 Scottish Home Improvement Award For Best Plumbing And Heating Company. If you need help with a new boiler installation or a boiler repair, please get in touch or visit our website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

Heatsafe Heating Limited - Exceptional Service!

I couldn't be happier with the incredible service provided by Heatsafe Heating Limited! This is the second central heating boiler we've had installed by them, and we continue to trust them for all our servicing needs. Graeme and Brendan were absolutely fantastic—so professional, neat, and tidy in their work.

They kept us updated every step of the way, ensuring the entire process was seamless.

What makes Heatsafe stand out is their consistent quality and care. It’s not just us—friends, neighbours, and family members have also had new boilers installed by them and have been equally impressed. Their products are outstanding, and the service truly sets them apart.

If you're looking for a reliable, top-notch heating company, I wholeheartedly recommend Heatsafe Heating Limited. They deliver excellence every time! Thank you, Graeme and Brendan, for your amazing work—we're so grateful!

13 May 2025
Unprompted review
Rated 5 out of 5 stars

I had to replace my boiler

I had a leak with my gas boiler, and Heatsafe came out within a day and fitted a new boiler after making sure they knew exactly what I needed. I have used the company for a number of years to service the boiler and have always been impressed with their professional, friendly approach.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Heatsafe Heating provided a new combi boiler at a great price and with a very quick supply and fit service, less than a week. The installers were really friendly, left no mess and explained everything as they went through the process. They are a great local firm who I would recommend to anyone looking for central heating supply, install and service.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

After being let down not once but twice…

After being let down not once but twice by a so called reliable heating engineer I decided to contact heatsafe, Best thing I did the service was excellent Graeme came out to inspect what was involved and explained everything to me. I received my quotes and decided to go ahead with the work, two and a half days later and my new heating was up and running great service i would recommend them

17 April 2025
Unprompted review
Rated 5 out of 5 stars

New Boiler Fitted

Graeme Dougie and Lee showed up on time and fitted my new boiler in less than a day, they tidied up after they were finished. There were a few niggles due to my flat which they found solutions for and fixed. Would definitely use again to service the boiler and would recommend - 5 stars

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

From initial consultation to completion of new installation was both painless and super quick experience. Graeme a pleasure to deal with and job completed in a timely manner with zero fuss. Graeme and Lee fitted new boiler and left area spotless clean and all certification followed by email same day. I’m unable to fault and would happily recommend to friends and family.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Really pleased with the service we…

Really pleased with the service we received from this company. Graeme came out and priced up the job quickly with a quote received within a couple of days. Requoted quickly when we changed our mind to copper. Full central heating and boiler installation, guys arrived on time and job was finished within the estimated time.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

New Boiler installation

After 4 weeks of having no hot water or heating and an extremely bad experience with Scottish Gas my new boiler was fitted today by Heat safe I can not recommend them enough. Their service was professional,friendly, efficient and all done within 6 hours with minimum disruption and at a fraction of the quote offered by Scottish Gas.
If you are ever in need of a new boiler or any heating work needing done please check Heat safe out first they are excellent.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service - provided impartial advice about new gas boilers, phone call on Wednesday resulted in installation on Friday. I wasn't expecting that! Graeme and Liam arrived punctually and worked all day to complete the installation with no mess or hassle whatsoever. Would definitely recommend Heatsave.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, fantastic job done installing my new boiler,cleaned up after them ,you wouldn't think work had been done .

11 October 2024
Unprompted review
Rated 5 out of 5 stars

We called in Heatsafe to install our…

We called in Heatsafe to install our new boiler some years ago, and have happily relied on them for the boiler's annual service ever since. They are polite, professional, helpful and tidy every single time. I would highly recommend.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Best in the business

Used Heatsafe to install a new Navien boiler. Brilliant service, ensured all radiators were bled and checked, cleaned up and took away any packaging and old equipment. They do my regular boiler service as well and are first class and reasonable.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service

The two gentlemen who installed my boiler were superb. They were always super friendly, professional and always kept me informed during the entire process which was done super fast and everything was left very tidy. Very highly recommended.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Replacement

After my home emergency engineer deemed by boiler irreparable, I searched online for a local company to install a new boiler. I completed the online tool and received a quote within minutes. I followed up with a phone call to Graeme shortly after and he was able to come out the same day to complete a survey. Rather than upsell, he recommended a slightly cheaper boiler than the one I selected but provided 2 quotes for me to consider. Install was completed a few days later, communication was great and he arrived at the agreed time and left no mess at the end of the job

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend Heatsafe

Would recommend Heatsafe. Great work done to replace boiler and 12 radiators, the team worked really well and completed ahead of schedule, cleaning everything up afterwards. Thanks for really good service 👍

14 August 2024
Unprompted review

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