Heatingandbathrooms Reviews 175

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Ordered digistat on website stated you had stock so purchased item. Got an email to say you had no stock so sale was voided so I'm not happy with the experience, why can't your website just state 'no... See more

Rated 5 out of 5 stars

Its been a brilliant experience buying from SKS, I found their prices to be the most competitive across the UK, however their site isn't the most flashy looking so I called the shop up and spoke to... See more

Rated 5 out of 5 stars

Small 3kw boiler Ordered 3pm and delivered 9am the following morning! Even paying postage this was still 10% cheaper than anywhere else! Great service

Rated 5 out of 5 stars

Ordered a new boiler for my own property at a few hours notice. Online ordering system was simple and bland, but very efficient. I had my local boiler contractor pick up the entire kit less th... See more

Company replied

Company details

  1. Bathroom Remodeler
  2. Construction Machine Dealer
  3. Fire Protection Service
  4. Boiler and Heating Service
  5. Plumber

Information provided by various external sources

London plumbers merchant focusing on delivering wholesale and trade prices. We take pride on our ability to source nearly all products on the market relating to plumbing, heating and hot water.


Contact info

4.1

Great

TrustScore 4 out of 5

175 reviews

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Rated 5 out of 5 stars

Best price I could find

Best price I could find, the boxes were a bit battered, delivery was very quick.
I would certainly buy from H&B again.

15 January 2022
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Reply from Heatingandbathrooms

Thank you for the review

Rated 1 out of 5 stars

Your asking for a review and I haven’t…

Your asking for a review and I haven’t received the order yet !!!!!!!!!

12 January 2022
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Reply from Heatingandbathrooms

Hi could you contact us so that we can get an update on your order please. Just bare in mind that there are lots of manufacturer shortages at the moment. But if it is an admin error we will sort it out.

Rated 5 out of 5 stars

Good price ..

Good price ... good service ... Very recommended

12 January 2022
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Reply from Heatingandbathrooms

Thank you for the review. This is much appreciated.

Rated 5 out of 5 stars

Good site

Good site, payment by visa debit(no paypal). Slick free delivery service.

10 January 2022
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Reply from Heatingandbathrooms

Thank you for the review!

Rated 5 out of 5 stars

An exceptional company very rare…

An exceptional company very rare nowadays. Most company’s just want your money. This company are so good to deal with quick delivery and the best price anywhere 5 stars and thank you. Had my new boiler flu and filter installed today
A company you can trust.

11 December 2021
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Reply from Heatingandbathrooms

Thank you so much for your kind words. So happy that you liked our service :-)

Rated 5 out of 5 stars

Excellent Delivery & well priced item

Delivery was extremely quick! Very well priced Ferolli Mini Instant which we had been recommended. We don’t yet have it in use, so can’t comment on the item, but believe it is well made and that we will be happy with it in cloakroom. Thank you!

9 December 2021
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Reply from Heatingandbathrooms

thank you your review ;-)

Rated 3 out of 5 stars

No returns slip

No returns slip, product no use to us.

8 November 2021
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Reply from Heatingandbathrooms

If you wish to return an item all you have to do is send it back to us with your order number. Not sure why you didn't attempt to contact us before writing this review.

Mukhie

Rated 5 out of 5 stars

Radio controlled room stat Worcester/Bosch

The item is what I was exactly what I was looking for at a great price.
I nearly never received it as it was delivered to a different street by Parcelforce . And the person who had the been delivered the item had opened up my package .Eventually I got it back but this mishap was a Parcelforce problem and not Heatingandbathrooms fault.The item is perfect for the job.

5 November 2021
Rated 4 out of 5 stars

It would have been 5 stars if the…

It would have been 5 stars if the radiator had arrived within the timescale stated. I missed my plumber slot because it was late. Also, I wasn't advised that the delivery would be on the day it arrived - lucky I was in. On the plus side, when you ring to check, a human being answers very quickly. A novelty these days and very welcome.

30 October 2021
Rated 1 out of 5 stars

Poor service

This review is purely based on service as I have still not received my product and won't until 11 days after I ordered it. Not even close to the 2-4 days stated on the website. Poor!

13 October 2021
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Reply from Heatingandbathrooms

Hi Paddy

I think this review is extremely harsh especially when at the time The whole country was going through a crisis due to a lack of fuel and a lack of drivers. Which was eventually dealt with by the deployment of the ARMY!

We maintained good communication throughout and informed you of the expected delay straight away, gave you the option for a full and immediate refund and you decided that you wanted to wait for the goods.

We informed you of when the goods were eventually on its way as soon as they were dispatched.

Service wise there was not much more we could have done during a time where the whole supply chain had issues in the the country.

Mukhie



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