While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Heat Cool Pros is a trusted domestic and commercial heating, cooling, gas and HVAC company serving London, Surrey and the surrounding areas. We specialise in air conditioning installation, servicing, repairs and maintenance, as well as gas engineering, boiler servicing, landlord gas safety certificates (CP12), ventilation systems, plumbing and general property maintenance.
Our aim is simple – to provide reliable workmanship, honest advice and excellent customer service from start to finish. Whether you need a new air conditioning system for your home, planned maintenance for a commercial property, emergency fault finding, boiler repairs or ongoing HVAC support, our experienced team is here to help.
We work with homeowners, landlords, estate agents, offices, retail premises, restaurants, salons, schools and commercial facilities, delivering solutions that are safe, efficient and cost-effective. Every job is carried out with attention to detail and a commitment to professional standards.
Based in New Malden, we regularly cover Kingston upon Thames, Surbiton, Richmond, Teddington, Sutton, Worcester Park, Cheam, Chessington, Epsom, Wimbledon and surrounding areas throughout London and Surrey.
At Heat Cool Pros, we believe in clear communication, fair pricing and building long-term relationships with our customers. From small repairs to complete heating, ventilation and air conditioning installations, we take pride in helping customers keep their properties comfortable, compliant and running efficiently all year round.
Contact info
Mount pleasant Road , KT3 3EN, New Malden, United Kingdom
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
I was so relieved to have Marco sort out 2 separate boilers for me in the last 2 years. He was efficient, quick and most importantly, honest in his explanation of the problems and the cost. I have already recommended Heat Coo Pros and will continue doing so...I might even go down the air-con route as well!
9 March 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.