Heatcare South Boiler Service Reviews 

253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely professional, friendly, and thorough when handling annual boiler maintenance and repairs. People also appreciate the reliable scheduling, noting that technicians always arrive on time and complete work thoroughly. Some reviewers were happy with the quick and efficient solutions provided, emphasizing how fast unexpected issues get resolved. Consumers also note that the overall service is consistently excellent, making it easy to arrange appointments even at short notice. Many individuals highlight the trustworthy attitude, stating they will continue using these services for future needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and professional... See more

Staff

Users describe positive interactions with staff, frequently highlighting prompt and professional service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul is great and I would definitely recommend him having used him for a couple of years now. Booking is easy, communication leading up to the appointment is just right and he comes when he says he w... See more

Rated 5 out of 5 stars

Paul had serviced my boiler and fixed some issues at my last house and so when I needed my new boiler serviced at my new house, I had no hesitation asking Paul. He fixed a couple of issues with some r... See more

Rated 5 out of 5 stars

We've had our annual boiler service from Paul. The texts to estimate arrival time are very helpful. Paul is friendly, and did a thorough job.


Company details

  1. Heating Contractor
  2. Gas Installation Service

Written by the company

Our lead engineer Paul has over 30 years trade experience and set up Heat Care South Boiler Service back in 2001. Paul is a manufacturer trained engineer who specialises in the service and repair of gas boilers. Paul also undertakes Landlords gas certificates. Most boilers are still serviceable, Paul carries spare parts for Worcester, Vaillant, Glow Worm, Ideal, Baxi and Potterton even some of the older obsolete parts. Although not coming round to sell you a new boiler Paul can advise on the latest A rated high efficiency boilers if your existing boiler is to old or unsafe to economically keep servicing or repairing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(253)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy and reliable - Recommended

Paul is great and I would definitely recommend him having used him for a couple of years now. Booking is easy, communication leading up to the appointment is just right and he comes when he says he will.
He's very thorough but won't do unnecesaary work - Im so happy to have found someone trustworthy.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Gas boiler not working.

Paul diagnosed and corrected the boiler issue within the hour and gave clear instructions for us to deal with the problem should it reoccur.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have used Paul for years to service my boiler. He is very thorough, conscientious and professional. I cannot recommend him more.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Five star service.

Paul arrived on time following notification, he was most polite and professional doing a comprehensive job.
Going on both services and price l would highly recommend this company.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Always excellent service

Always very professional and excellent service. Great communication and very helpful. Our first port of call for boiler service, repair and maintenance!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Heating engineer

Heating engineer, Paul, came out within a couple of hours of me contacting the company and the boiler was up and running again in no time. He gave me tips on how to reset the boiler, bleed radiators and adjust water pressure if the problem arises again. Very happy customer and will definitely use them again.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Have used and will continue to use Heatcare South :- Easy to book, good communications, punctual, great advice and an excellent job

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Paul had serviced my boiler and fixed…

Paul had serviced my boiler and fixed some issues at my last house and so when I needed my new boiler serviced at my new house, I had no hesitation asking Paul. He fixed a couple of issues with some radiators and serviced the boiler.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Good communication and excellent service from start to finish for boiler service and gas safety check. I’ll definitely be booking again next year.

22 August 2025
Unprompted review

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