Amazing customer service helped me with…
Amazing customer service helped me with wedding anniversary ring. Staff were very helpfull.
14 April 2026
Unprompted review
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Company details
Written by the company
We are the UK’s premier specialists in luxury jewellery and designer goods. At Hearts Forever Jewellers, we are dedicated to celebrating life’s most precious moments with an exquisite selection of luxury engagement rings, GIA-certified diamonds, rare gemstones, fine watches, and authentic designer bags. Beyond our collection, we offer a full suite of expert services including bespoke jewellery design, professional valuations, and meticulous repairs. Looking to sell? We also provide a trusted buying service for your pre-loved luxury items. Experience expert knowledge and timeless quality with Hearts Forever.
Contact info
45 Hatton Garden , EC1N 8EU, London, United Kingdom
- +447881710702
- saba@heartsforever.co.uk
- heartsforever.co.uk
4.1
Great
5 reviews
No recent history of asking for reviews
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Highly Recommended
Good collection of authentic rolex watches and Jewellery . Got myself a cuban bracelet and they promised lifetime free repairs and polish.
Overall excellent in store experience and very helpful people.
27 March 2026
Unprompted review
Final Commissioned Ring - 9.05ct Pink Diamond
Already left a review about the pink diamond. This review is for the final commissioned piece. Set in platinum, with the central basket in 18ct yellow gold and 1ct trapezoid diamonds on either side this ring is truly magnificent. Saba, who I deal with solely when designing jewellery, is amazing. If I’m not happy with something, he changes it without a problem, at the same time giving me invaluable professional advice of what metal will work with the stone I’ve picked. I’m so impressed with him, that I’ve ordered another 2 rings from him. Will update.
24 December 2025
Unprompted review
Reply from Hearts Forever Jewellers
Thank you so much, Linda, for this wonderful and detailed review.
This ring was truly your vision from the very beginning, and it was a pleasure working closely with you to bring it to life. The combination of the 9.05ct pink diamond, platinum setting, 18ct yellow gold basket, and trapezoid side stones came together beautifully and resulted in a truly magnificent piece.
I really appreciate the trust you place in me throughout the design process. Collaborating, refining details, and ensuring you’re completely happy at every stage is what bespoke jewellery is all about.
Thank you again for your continued support—it means a great deal. I’m very much looking forward to creating the next two rings with you and sharing those final pieces soon.
Warm regards,
Saba
I'm still pinching myself after…
I'm still pinching myself after experiencing the exceptional service and unbeatable prices at Hearts Forever in Hatton Garden. Over three visits, my wife Liz and I purchased an array of stunning pieces, including a diamond white gold tennis necklace, diamond tennis bracelet, a 5 diamond ring, diamond stud earrings, a men's white gold figaro necklace, a Cartier men's watch, and a beautiful pearl necklace and earring set. (with the earrings being made to order.) with a special thanks to Tufan for he's incredible talent and experience.
What truly sets Hearts Forever apart is their commitment to customer satisfaction. The family-owned business exudes a personal touch, with both Tufan and Haroon making you feel valued and appreciated from the moment you step through the door. All of the staff's extensive knowledge and expertise shone through as they guided us through the vast selection of exquisite pieces.
The quality of the jewellery is impeccable, and the prices are incredibly competitive – up to 50% lower than high street retailers. We're thrilled with our purchases, and the craftsmanship is truly exceptional.
Hearts Forever's dedication to excellence extends beyond their products. Their customer service is second to none, making the shopping experience a joy. We're now loyal customers and wouldn't dream of shopping anywhere else.
The family's passion for jewellery is palpable, and their integrity is evident in every transaction. They're the real deal, and I highly recommend Hearts Forever to anyone seeking stunning, high-quality jewellery at unbeatable prices.
In today's world, businesses that truly care about their customers are few and far between. Hearts Forever is a breath of fresh air – a family-owned business that genuinely puts its customers first. If you're in the market for exquisite jewellery, look no further than Hearts Forever in Hatton Garden.
Our experience has been nothing short of amazing, and we'll be back for future purchases. The combination of exceptional quality, competitive prices, and outstanding customer service makes Hearts Forever the go-to destination for jewellery enthusiasts.
Five stars isn't enough – I'd give Hearts Forever ten stars if I could. Their commitment to excellence, customer satisfaction, and integrity is truly inspiring. If you haven't already, visit Hearts Forever and discover the difference for yourself.
In conclusion, Hearts Forever is a gem in the heart of Hatton Garden. Their incredible selection, competitive prices, and exceptional customer service make them the ultimate destination for jewellery lovers. We're honoured to have found this family-owned business and look forward to many more years of loyalty and friendship.
Rating: 5/5 stars (and then some!)
Would wholeheartedly recommend Hearts Forever to anyone seeking high-quality jewellery and exceptional customer service.
12 July 2025
Unprompted review
Reply from Hearts Forever Jewellers
Thank you so much for this incredibly generous and heartfelt review.
It truly means the world to all of us at Hearts Forever to read about your experiences over multiple visits. Knowing that you and Liz trusted us with such a special and diverse selection of pieces, from diamond jewellery to bespoke creations and timepieces, is something we don’t take lightly.
A special thank you for recognising Tufan’s talent and experience; your kind words will mean a great deal to him. Haroon, myself, and the entire team are equally grateful for your appreciation of the care, knowledge, and personal attention we strive to give every client who walks through our doors.
As a family-owned business, our goal has always been to combine exceptional craftsmanship, honest pricing, and genuine customer care. Hearing that this came through in both the jewellery itself and the overall experience is the highest compliment we could receive.
We’re honoured to have earned your loyalty and friendship, and we very much look forward to welcoming you back for many more visits in the years to come. Thank you again for your trust, your support, and for taking the time to share such a thoughtful recommendation.
Warmest regards,
Saba
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