Heart of Lule Reviews 10

TrustScore 3.5 out of 5

3.3

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Company details

  1. Activewear Store

Written by the company

Heart of Lule was founded in Norway in 2019. The company is located on the west coast, in a small city called Hommersåk. Here all the ideas are created and here all the goods are designed. We want to inspire joy of exercise through beautiful designs, beautiful colors and good materials. The products should be of high quality, be functional and not least be nice to wear. We are committed to sustainability, aesthetics and quality at every level, and the fabrics we use are among the best on the market. All materials are carefully selected and tested for comfort, functionality and durability. Lule / Lulu is a slang word for 'the most amazing girl' / 'a fantastic and kind-hearted girl' - hence the name Heart of Lule. If you have any questions, you are welcome to contact us at: contact@heartoflule.com Our webshops: lule.no lule.se lule.dk heartoflule.com


Contact info

3.3

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Inte helt billiga kläder som blir…

Inte helt billiga kläder som blir noppiga efter två tvättar. Jag är sjukt besviken 😞

4 March 2026
Unprompted review
Heart of Lule logo

Reply from Heart of Lule

Hej Saga. Vi har inte fått något mail från dig angående det här problemet. Vi löser absolut alla problem om någon kund råkar ut för något med en produkt. Det är enkelt, du skriver bara till vår kontaktmail så svarar vi alla kunder inom några timmar. Vi har 100% nöjdhetsgaranti. Vi testar också alla tyger för pillingresistens och väljer prima kvalitetstygер som vi själva producerar, men det kan såklart uppstå enstaka pillingproblem. Oavsett är all feedback viktig för oss och vi löser alla ärenden snabbt och smidigt :-) kontakt@lule.se


Hi Saga. We haven't received any email from you regarding this issue. We always resolve any problems our customers experience with a product — simply reach out to kontakt@lule.se and we'll get back to you within a few hours. We have a 100% satisfaction guarantee and take all feedback seriously. We look forward to hearing from you and sorting this out quickly! 😊

Rated 5 out of 5 stars

Veldig god kundeservice

Veldig god kundeservice. Jeg bestilte en shorts og en capribukse, De var for store. Returlapp var med, jeg fikk returnert og bestilt nye, gikk raskt og jeg fikk raskt svar når jeg kontaktet kundeservice. Varene stemmer godt med bilder på nettsiden. Jeg kommer til å handle mer her.

13 July 2024
Unprompted review
Rated 4 out of 5 stars

Nöjd o glad

Snabb leverans (beställde 25/7 o de levererades i brevlådan den 27/7). Träningstightsen såg ut som på bilderna på webbsidan o storleken (M) var perfekt för mig. Nu hoppas jag att dom håller länge också, eftersom jag egentligen tycker att dom var aningen för dyra.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Härlig kvalitet och superbra service

Jag har vid flera tillfällen köpt träningskläder från Heart of Lule. Kläderna är av hög kvalitet och kundservicen är superbra. Jag har även returnerat produkter vid ett tillfälle då jag var osäker på storleken och beställde två olika och returen hanterades omgående. Helt enkelt ett trevligt företag att ha med att göra.

1 November 2022
Unprompted review
Heart of Lule logo

Reply from Heart of Lule

Tusen takk for din fine review Anja! Det betyr så mye for oss:) Skriv til oss hvis du trenger hjelp med noe, og velkommen tilbake en annen gang, tusen takk !

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