Healys Outlet Store Reviews 

104
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found products in excellent condition, accurately described, and often exceeding expectations. The delivery service was frequently highlighted as swift and efficient, with many items arriving promptly. Communication regarding orders was consistently praised for being clear, outstanding, and helpful. People found the entire purchasing process easy, from the quick website experience to final delivery. Many consumers appreciated the high quality of items received and considered the prices offered to be good value. Overall, the excellent service and products provided led to a highly positive and faultless experience.

What people talk about most

Product

People report positive experiences with the product, often highlighting its excellent condition and quick... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting excellent... See more

Order

Users describe positive interactions with order, highlighting the quick and easy website that made ordering... See more

Quality

Customers consistently note positive experiences with quality, often describing items as being in perfect,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered an army 3 piece pocket knife from Healys in new old stock condition, it was like new despite being stamped J. A. 1993 and having the military broad arrow symbol, absolutely brilliant . I assum... See more

Rated 5 out of 5 stars

Excellent communication regarding the order status. Boots were brand new as described and as the images showed. Regrettably I had to return them due to a fitting issue. My request was handled promptly... See more

Rated 5 out of 5 stars

Pretty sure it’s not an original issue MOD Army knife but it’s a beautifully crafted bit of kit which will stand up, I hope, to some real punishment in the woods. Strong leather sheath with many rive... See more

Rated 5 out of 5 stars

The flight jacket was delivered promptly also in perfect condition. The jacket is perfect brand new condition and just what I wanted perfect fit just great . I will certainly recommend Healys t... See more


Company details

  1. Army & Navy Surplus Shop

Written by the company

Healys has been established since 1989 and has become an independent army surplus specialist. We have worked hard to build an excellent reputation for supplying the highest level of service whilst keeping our prices at a realistic and competitive level. Supplying goods worldwide as well as the United Kingdom, we undertake all aspects of supplying army surplus, militaria, aviation naval hardware and textiles. From something as small as a military watch strap through to large wholesale job lots. We supply all types of surplus, British US and European from MOD and NATO. We cater for all types of customers and businesses from small collectors looking for that very particular item to worldwide business organisations including commercial film studios looking for their next movie props. We offer an efficient, reliable service and will always work hard to please our customers giving them a level of service that is second to none.


Contact info

4.9

Excellent

TrustScore 5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(104)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great item

Great item, realistically priced and rapidly despatched.
Great communications with John Healey, he really exerted himself to sort my order out on a Sunday thanks John!
Very impressed with the service!

20 August 2025
Rated 5 out of 5 stars

Good boots

Second time buying some YDS boots from here, delivered quick and good quality boots

23 July 2025
Rated 1 out of 5 stars

eBay refunded in full after poor handling and communication from seller

Item was returned in the same condition it was received, securely packaged via Royal Mail Tracked 48. The seller issued a 50% refund without prior communication, citing damage and providing a photo of a torn box lid. There was no evidence I was responsible, as damage likely occurred during transit or opening. I submitted evidence; eBay reviewed the case and issued a full refund. Seller’s handling was unprofessional and unfair. Not recommended.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Great purchase

Great purchase, well packaged, fast delivery and good updates

16 June 2025
Healys Outlet Store logo

Reply from Healys Outlet Store

Your custom and words are very much appreciated, thank you Tracy. Best Healys

Rated 5 out of 5 stars

Delivery was perfect

Delivery was perfect

17 June 2025
Healys Outlet Store logo

Reply from Healys Outlet Store

Your custom and words are very much appreciated, thank you Tj. Best Healys

Rated 5 out of 5 stars

Great seller

Great communication and immediate dispatch. Well packaged and a good price.

9 June 2025
Healys Outlet Store logo

Reply from Healys Outlet Store

Your custom and words are very much appreciated, thank you Amanda. Best Healys

Rated 5 out of 5 stars

Great Service

Items were exactly as described and expected, They were in the original packaging and delivered quickly.

28 May 2025
Healys Outlet Store logo

Reply from Healys Outlet Store

Your custom and words are very much appreciated, thank you. Best Healys

Rated 5 out of 5 stars

Modular sleeping bag

Medium size modular bag proved to narrow across the shoulder when the lightweight bag added. Returned for a refund.

8 May 2025
Healys Outlet Store logo

Reply from Healys Outlet Store

All items are returnable as long as they align with our policy.

‘To be eligible for a return, your item must be in the same condition that you received it; unworn or unused, with tags, and in its original packaging. (if applicable)’

Best Healys

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look