healthylife.com.au Reviews 

I placed an order and found an error. I contacted customer service and the response from the support team was very prompt. The error was sorted out in a timely & professional manner. Deliveries of the products were fast and the products are of good quality. Thank you for the responsible & caring service. Very happy to recommend.

Even though I was not happy with the product received, after I contacted them, customer service was quick and easy to contact and I was very thankful for them rectifying the situation promptly and to my satisfaction.

I bought 4 items as a treatment for a health issue but upon checkout I noticed that part of the delivery address was omitted by the system hence, I contacted HelpDesk/Support within 4 mins! (12pm) but did not receive any response. The reply came back on the 3rd day and was told that the delivery address cannot be changed. I was asked to re-direct the parcel to the correct/complete delivery address once I receive the tracking information. I followed the advice (to the letter) and performed the re-direct but it did not go through. The items were returned to warehouse and the items finally arrived (minus 1 item because it was out of stock??) after 25 days! I wrote to them to explain that I no longer need so much of the items and would like to please return 1 of the item but was told I had to bear the delivery cost. FYI, the delivery cost was about the same value as the item itself!!!

Beyond furious! I ordered Rapid Antigent tests before the shortage. The auto address on the website removed my apartment number but the rest of the address was there. My tests were returned to sender and when I contacted them the next day to ask the package to be re-sent, I was told there was no stock and was given a refund. The tests would have still been in the post pack?! I am so angry...