HealthLabs.com Reviews 

4,372
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

DO NOT USE I have a high profile client who needed lab work done. we booked and they did not show and he was fasting all day for it. then we called customer service and rebooked for the next day and... See more

Rated 5 out of 5 stars

What a fast and easy process! Needed a test for one of our children for school (state vaccination compliance). After the results were ready we spoke to one of their "Patient Services Representatives... See more

Rated 5 out of 5 stars

This a wonderful and much needed service. I'm amazed at how many tests are available through this service without a doctor's prescription. Having these tests available is empowering. Order, scheduling... See more

Rated 5 out of 5 stars

It was very affordable and easy to get an appointment at the many labs they utilize. Got my lab results the following day. This should be utilized by people who don’t have insurance or don’t want to w... See more

Company details

  1. Blood Testing Service

Information provided by various external sources

HealthLabs.com offers an expansive collection of lab test categories and test types at discounted rates. Simply order your blood or urine tests online, visit a local lab near you to give your blood work or urine sample for testing, and receive your results quickly and confidentially in your HealthLabs.com account within 1-3 days.


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3.5

Average

TrustScore 3.5 out of 5

4K reviews

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No recent history of asking for reviews

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3.5

All reviews

(4,372)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very happy with the service…

I am very happy with the service overall. The labs are explained and easy to order with prices listed. There is a multi lab 10% discount. The results came back in a reasonable time frame. I have recommended this to others.
A summary of all labs with dates for comparison on a single file would be a nice addition. Coordinating the appointment for a lab draw at LabCorp would also be helpful.
I will use this service again.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, fast and effective in calming my nerves. My doctors appointment was 2 months away with no closer option other than the emergency room. Thanks everyone!

20 May 2024
Unprompted review
Rated 5 out of 5 stars

This process was super fast and easy

This process was super fast and easy. I got my results in less than 24 hours!!! Employees are extremely helpful and try to get you in and out as soon as possible. No appointment needed!!!!!

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Healthlabs is awesome

Healthlabs is awesome! Their costs are unbelievably lower than even the self-pay prices at other labs. The ordering process is super easy too. This is what healthcare should be! Thank you Healthlabs!

12 May 2024
Unprompted review
Rated 1 out of 5 stars

Never ever use the service

Never ever use the service. They deliberately failed to disclose the 20% cancelation fee when I asked about canceling. I canceled 24 hours before my scheduled appointment because I located a lab that honored my STAT priority. Health labs could not. They said it could take up to 3 days for a platelet count.

I only expect transparency and full disclosure of fee and penalties when asking about cancelation. It's a matter of business ethics.

Best to use your local hospital lab like PRISMA.

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Failed to provide all results

Failed to provide all results. Kept saying they had to get a hold of the lab, but neither provided results. Paid for nothing. Waste of time. Cannot get a hold of anyone helpful. Waste of $$$

29 April 2024
Unprompted review

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