Even after sharing the details over the whatsapp, the agent isn't responding.. you are here to provide the services, or to gain the attention? Shared prescriptions have every details like hospital na... See more
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Healthians is one of the most trusted players in diagnostics today, with a network of fully automated labs across 250+ cities in India, that are hardcoded with innovative technology, advanced robotics, and intelligent digital solutions. With an extensive team of highly qualified lab technicians and pathologists, our single-minded purpose is to follow the strictest of quality measures to maintain accuracy for each test we perform.
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India
- healthians.com
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It is not authentic
It is not authentic. I have done 2 reports and 1 from Healthians and 1 from another lab both were not matching. And my grand mother suffered from wrong diagnosed. From Healthian reports she is all fine but from another report she has some kidney underlined disease. Pathetic lab service. I have get it done from Healthians quite a few times and now i came to know about this that the reports are not authentic.
Pathetic reports and accuracy
Pathetic company and employees.in test like (KFT) kidney function test, they didn't included pottasium test.Their employee didn't even guided about that.High pottasium may leads to cardiac arrest moreover it happened when patient is on dialysis and in evening dialysis was due. It's a basic test which is even included in RFT by other laboretries which is of half the cost. Will not recommend anyone to choose this labortery. Accuracy of the tests can't be guaranteed because the same test when conducted by Lal Path Labs the difference was significant.
Terrible service
Terrible service, took money for both tests and only came for one test. Staff was rude and offered refund of Rs. 300 out of 5000 that was paid. Still have neither recieved results not recieved reports
Bad experience too late reports and bad…
Bad experience too late reports and bad customer care service. I am waiting for more than one day for the report still not received. Report accuracy i don't know report not received till time.
Very bad,it is black spot on the face…
Very bad,it is black spot on the face of Yuvraj Singh for its last two I am calling yours coustomer care for my bill. After holding 12-13 minutes there is no reply. We regular coustomer of healthian for last 3-4 years. Now we decided we will not continue. Yuvraj ji you are pride of india either you leave this co or do something to improve its services. Other it is bad name to your name
HEALTHIANS LAB TEST they are fraud with no support on…
they are fraud with no support on doctor consulation and no idea on money being charged ...everyone agent has a different rate for same test
⚠️ WARNING
⚠️ WARNING: DO NOT TRUST HEALTHIANS – THIS IS A SCAM DISGUISED AS A HEALTH SERVICE ⚠️
This is not just a review. This is a PUBLIC WARNING to anyone considering Healthians for medical tests.
I had the absolute misfortune of booking a blood test through Healthians – and it has been one of the worst, most fraudulent experiences I’ve ever faced with any healthcare provider.
After the sample collection, they promised a doctor consultation once reports were ready. It’s been over a week, and after countless follow-ups via calls, chats, and emails, I have received NOTHING. No doctor’s call. No support. Just empty, robotic replies like “We’re arranging a call,” “It’s being escalated,” or “Please wait 24 hours.” It’s all lies.
Now, the situation has gone from bad to absurd. When I try to reach customer care, they keep me on hold for hours and then disconnect. The final insult? They now claim my number is not even registered—despite the fact I’ve shared my report link, screenshots, and have the entire call and chat history saved.
Even worse, the agent who booked my appointment (Md Kamil) has now disappeared, not answering any of my calls. Above that he has a very unprofessional behaviour. I have all the chats and call records to prove the same.
At this point, I’m no longer even confident the reports are real. How can anyone trust results from a company that lies, ghosts its customers, and treats basic post-report support as optional?
I am a lawyer, and I will be filing an official legal complaint against Healthians for fraudulent, negligent, and unethical behavior. If they can treat a legally aware consumer like this, imagine what they’re doing to vulnerable patients who don’t have the means to fight back.
Healthians is not just irresponsible – it is dangerous.
They are playing with people’s health, mental peace, and money. This isn’t poor service – this is calculated apathy and corporate fraud.
To the public: DO NOT use Healthians. To Healthians: Rectify this immediately. Or I will make sure this case reaches every platform, forum, and legal body available to protect others from your malpractice.
SHAME on you for betraying people’s trust in something as critical as healthcare.
Very bad experience
Fly by Night Operators- Will take Sample , Money and then disappear
I gave my RTPCR sample for Covid Test at 5 AM on 6 June, till now the report is not avaialble. When I try calling their customer care numbers- I hear the standard message "your call in important- we will attend shortly" for 30 minute before the line gets disconnected automatically. I think they are just in the business of collecting money and then saying a goodbye to customers. In my case I opted for payment to be made at the time of sample collection, so at least they made the effort to come to my house and collect my sample so that they get the money also. And now that they have the money- they are no where to be traced. They are fly by night operators.
Worst service, I've been trying to reach them past an hour now.If they were really bothered they wouldn't ne on 1.6
Unable to reach them nor anyone able to schedule an appointment
My name is Shubham Goyal
My name is Shubham Goyal, and I am writing this review to express my deep dissatisfaction and concern regarding the misleading and inaccurate test report I received from this lab.
I underwent a health check-up, and the report flagged a serious abnormality in my CEA levels. Based on this, several doctors recommended further testing, causing severe stress and anxiety to me and my family.
To be sure, I got the same test repeated at Lal Path Labs on the advice of a senior doctor. The result came back completely normal. Shockingly, my father (Mr. Sajjan Goyal), who also gave his sample on the same day, received the same false abnormal CEA result from this lab, but his Lal Path Labs report was also normal.
This points clearly to negligence or a serious flaw in the lab’s testing process. How can both results be wrong on the same day? How can a critical health marker vary so drastically in 24 hours?
Your sample handling is poor as covid…
Your sample handling is poor as covid test proved positive despite being no symptoms.
First time I have given the test
First time I have given the test. but service is very poor. After taking the samples there is no reply from any one from the company. on enquiry I was told to contact the customer care, but that is also useless. Having paid in advance the fees, i have to wait for the reports and no question of healthians second time.
Booking they took very fast for 7-8AM…
Booking they took very fast for 7-8AM Fasting bloodtest, but phlebo told me he will be late and didn't confirm timings. I called customer care and tried to get actual timings and details, I called 7-8 times call was picked up by executive but when I asked query the put my call on hold and disconnected. Very poor service and I will never recommend Healthians to anyone.
The worst service I have ever seen!
The worst service I have ever seen!! Since 2 days they are spoiling my routine for nothing. Booked tests for 4 adults. 2 in one house and 2 in the other (just one street apart less than 100 m).
I spoke to the customer executive and he said okay, no problem. You don’t need to book separately, since it’s only one street apart. I told him I want collection at 7 AM. He booked tests for 05-06 Am. I called him back and he said that is system generated… he will come at 7 AM only. Next day, I got a call from the sample collector at 4:51 AM which I did not pick since I was sleeping. What kind of pathetic service is this?
I again rescheduled it for today at 7:00 AM. Now today the collector came and said it’s not possible to take sample from 2 locations. So either you stupid people should decide and coordinate amongst yourself first and then talk to me. Why the hell are you wasting my time since 2 days!
ONE of the worst experience with the…
ONE of the worst experience with the sample collection executive my order I'd is 13653890617 I have booked for blood test He visited to my location 1 hour late then my booking time slot and he came to collect the blood sample brought 5 rupees needle syringe 💉 to withdraw the blood sample he has no sense to atleast to wear the gloves before withdrawal of blood sample and after collecting the blood with syringe he was unsuccessful to transfer the blood sample to testtube he tried to ingect the needle to testtube to exchange the collected blood sample to testtube he was unsuccessful the he removed the cap of test tube and poured the blood by removing the needle of syringe he split on my sofa and sofa cover was full of blood he don't even know how to handle the collected sample he has no ice box with him just rolled in toilet paper kept in his bag and went away last time I will never trust this website again in my lifetime
The worst company to go through all…
The worst company to go through all these tests. Communication with the customer is another issue, they can't even communicate between themselves. Even after scheduling a sample collection for a family of 4 the collection agent did not receive any info regarding the same. We've waited nearly 15hrs with out food and still no progress from them. Finally gave up after we spoke to their rude supervisor who did not care at all
I will say never prefer such kind of…
I will say never prefer such kind of fake agency. Too worst experience. They just took appointment as target completion but further don't respond u. Their customer care service to apna cal directly hold pe rakhti hai.
how lab can ask the re-sampling, for careless handling of blood samples
Sample collection for blood test was perfect the person came for collection took almost care, lab may have mishandled the blood sample and asked for re-sample collection. its very surprising no one regret the mistake. other hand giving us the option either they will refund the test charges or will collect the samples again. means they are taking customer for granted for re-sampling without any compensation of their mistakes
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