The process, asking questions up front on the questionnaire & apt booking went so smoothly. Then GP in question was fantastic. Asked the right questions, the answers I felt were listened to. I felt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As an adult,finding support for ADHD has been so difficult but through health hero it’s been made incredibly easy! I was diagnosed and treated with great care through this platform and the impact it h... See more
Company replied
Dr. Khan spotted my emergency condition during a video call last week, when I was not even thinking about it as it presented in a very unusual way and with mild symptoms, and he insisted with me tha... See more
Company replied
From start to end all staff are efficient,helpful,professional,and tge service is so convenient specially when you aren't well enough or able to get an appointment elsewhere. Love this service. Great... See more
Company replied
Company details
Written by the company
Welcome to HealthHero Ireland – where expert healthcare meets digital convenience. We're here to guide you through every step of your health journey, offering online GP services, prescriptions, travel health advice, weight management and ADHD consultation and many more. All of our clinicians are fully qualified and IMC registered.
Contact info
2 Dublin Landings North Wall Quay, D01 V4A3, Dublin, Ireland
- (01) 514 3464
- info@healthhero.ie
- healthhero.ie
4.6
Excellent
647 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
HelthHero team was so kind and nice
HelthHero team was so kind and nice, I have issues with my consultation and they returned to me with a solution immediately.
Then the consultation was very clear, informative and professional.
11 June 2026
Reply from HealthHero
thank you so much for the lovely detailed review!
From start to finnish is just a very…
From start to finnish is just a very easy process to follow
4 June 2026
Reply from HealthHero
thank You Yolanda!!
Reply from HealthHero
thank you, Kim! much appreciated !
Excellent service
Video calls were always on time, the Dr. was informative in answering all my queries. The receptionist was very polite and courteous and would highly recommend Healthhero.
1 June 2026
Reply from HealthHero
great to hear our Doctors keep good time, and were able to provide you with helpful advise and treatment! tell your mates, we have same day appointments!
Reply from HealthHero
Hi Tony, really grateful for your review
Reply from HealthHero
thank you Lorna
Very good experience. Got an appointment very last minute and…
Got an appointment very last minute and it was very professional, the doctor was very pleasant, patient, listened well and gave very good advice.
18 May 2026
Reply from HealthHero
thank you Edel!
Reply from HealthHero
thank you, Anna!
I ordered a 6 month prescription
I ordered a 6 month prescription, was told I could only get 1 month until I did a blood pressure test. I did the blood pressure test and send it to you, was told the doctor had approved it. Yet, when I went to the pharmacy I was told again that I had to do the blood pressure test again. .
Health Hero got in touch with me and explained there was no reason for the pharmacy to refuse to give me my prescription, as they were informed the doctor had approved it. They got in touch with the pharmacy themselves and fixed this issue for me!
I am amending my review to reflect the good customer service I received and how quickly this issue was fixed.
It is much appreciated on my side!
14 May 2026
Reply from HealthHero
thanks, Alexandra - sometime there can be misunderstandings between our GPs and pharmacies - thank you for providing us the opportunity to help to get it resolved -
Fantastic service when you simply need…
Fantastic service when you simply need prescription renewal.
19 May 2026
Reply from HealthHero
thank you so much !
very straight forward and comprehensive…
very straight forward and comprehensive experience
9 May 2026
Reply from HealthHero
thank you Colette, delighted you found the service simple and comprehensive
Great service 5 ⭐️
A great company with excellent customer services. Very convenient with lots of times to be able to book your appointment that suits you. Would highly recommend. Thanks HealthHero.
6 May 2026
Reply from HealthHero
thank you Eoin - delighted you found the service to high standards
Reply from HealthHero
thank you - we are working on improving our platform and we will be launching new features in the coming months!
Reply from HealthHero
thank you!
I recently had two consultations over…
I recently had two consultations over the phone with two different doctors, I felt they were excellent in their advice and spent more than enough time with me, Excellent Doctors and the admin staff are very friendly, I always trust that I will get the best service as I have used Health Hero numerous times over the last few years for a medical condition.
7 May 2026
Unprompted review
Reply from HealthHero
tank you, Colm!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.