The person I spoke to regarding the program was excellent -- very knowledgeable, easy to contact, and quite patient with all my questions. My program doesn't start until mid-May. It has made it ve... See more
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Review summary
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Reviews shaping this summary
For me personally the format and the manner the material is presented is very well done. I am not good at all with working on the computer and still haven't tackled the video chat yet. I am doing my... See more
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The course is very heavily geared specifically toward the health (food, diet, etc) coaching, with very little time dedicated to life coaching, which was not made clear during intake questions and answ... See more
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I think the program has great content but the delivery is a bit hard to take notes and determine what will be asked on a test. I wish we had more content to refer back to rather than trying to find i... See more
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Company details
Written by the company
Health Coach Institute is a global leader in human-centered coach education. For over a decade, we’ve empowered more than 42,000 purpose-driven students to build confidence, master real-world coaching skills, and create meaningful careers doing what they love.
Contact info
800 W. Main St. Ste. 1460, 83702, Boise, United States
- (877) 228-0899
- support@healthcoachinstitute.com
- healthcoachinstitute.com
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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A+ review from a current student
As a current student at the Health Coach Institute, I am gaining the skills to feel confident coaching on health and wellness topics. The coursework is structured in a way that balances live class with self-study. Live class has been so beneficial to meet other coaching students and to get actual coaching practice. I am very happy with the Advanced Health Coach program!
5 February 2026
Reply from Health Coach Institute
Thank you so much for sharing your experience! It’s great to hear that the program is helping you build confidence in your coaching skills, and that the class structure is working for you.
We are extremely happy to have you as a part of the community, and we will be sure to share your feedback with the Advanced Health Coach Faculty!
I been trying to someone to reopened…
I been trying to someone to reopened coaching assignment 1 and nobody still haven't done it. I'm willing to pay for it and nobody hasn't sent me the payment link yet. This assignment is really important and I need for my coaching assignment to be reopened.
Thank you,
Sincerely,
TAMIKA
2 February 2026
Reply from Health Coach Institute
Thank you for sharing this and for your willingness to continue; we can see how much this means to you. Our records show that several attempts were made to reach you, and we're sorry those communications didn't land as intended.
A member of our team will be reaching out to you directly to discuss the options available and the best path forward. We look forward to supporting you.
Abundantly supported for success
Sometimes doing courses online can seem daunting and you wonder if you'd get the needed support. With HCI the students are abundantly supported and given all the needed support and resources to be successful. This was the best decision I could've ever made and I already feel prepared for my new journey and career. Great staff! Great structure!
4 February 2026
Reply from Health Coach Institute
We love hearing this—thank you so much for sharing!
Starting something new online can definitely feel a bit overwhelming at first, so it means a lot to know you felt supported every step of the way. That’s exactly what we aim for—making sure you have the resources, guidance, and encouragement to succeed.
Wishing you success on your new journey, you’ve got this!
Very professional
I love the zoom meeting. Learning in the comfort of my home. Everyone on staff is so professional. The Learning materials and quizzes are a good set up for real life situations
22 January 2026
Reply from Health Coach Institute
We love hearing this—thank you so much for sharing! 😊
It’s great to know the Zoom sessions are helping you stay connected while still enjoying the comfort of learning from home (best of both worlds!). We’ll be sure to pass along your kind words to our team—they’ll really appreciate it!
It’s going well and I’m learning a lot…
It’s going well and I’m learning a lot i just haven’t been able to partner up with so that i can finish my assignments.
13 January 2026
Reply from Health Coach Institute
We’re so glad to hear you’re getting so much out of the programs, David!
If you haven’t already, we recommend joining the Heart Warriors community—it’s a great place to connect with others and find a partner for your assignments. And of course, if you need any help getting set up, feel free to reach out to us at support@healthcoachinstitute.com. We're here for you!
The people who are drawn to this work…
The people who are drawn to this work are all amazing. If you feel called to help others this is a great way to do it.
6 January 2026
Reply from Health Coach Institute
We’re so glad you felt that! One of the most special parts of the HCI community is the people it attracts—individuals who genuinely want to make a difference in others’ lives. Thank you for being part of it and for sharing your perspective!
Thank you for this opportunity-amazing experience.
Thank you for this opportunity. The coursework is very clear. I like the way important objectives are repeated both in written form and with verbal lessons. Everything ties together. I am on Module 7 of the Life Coach and I honestly have learned so much. I am confident that I will be a better coach with this coursework. I also want to comment on the HCI community which has been a positive and motivating part of learning the coaching objectives. I have met some great people, especially my partner for my labs. I can't say enough good things about this course and honestly the cost is very reasonable-I did my research. I am receiving so much more than any other coursework. Thank you HCI. Keep up the great work to train coaches.
17 December 2025
Reply from Health Coach Institute
Thank you for sharing your experience! We’re so glad to hear the structure of the coursework has supported your learning and that you’re already feeling more confident in your coaching skills — that’s a wonderful milestone.
It’s also great to know the HCI community and your lab partnership have added so much value to your journey. We truly appreciate your thoughtful feedback and are honored to support you as you continue growing as a coach!
Lacks Quality
As a former student of the Advanced Life/Health Coach program I found the content and experience to be severely lacking. To me this organization seems closer to a diploma mill than any other educational experience I've had. You must access not less than 3 different applications to manage content, community, and collaboration. The focus of content is surface level and in some cases self-paced activities don't even work in the system.
Sales tells potential students one thing and then once enrolled the instructors or peer students advise the exact opposite. It's chaos personified.
Though I finished one half of this program I have yet to start the second half due to this issue. IN asking for a refund I was immediately told no, despite being only a few days past the 7 day pre-start terms and conditions. Despite not even having access to the course materials yet. Given the number of new students I see entering the platform daily it is clear that they simply want money and student satisfaction be damned.
12 January 2026
Unprompted review
Reply from Health Coach Institute
We’re genuinely sorry to hear that this was your experience. What you described — confusion between platforms, technical frustrations, and inconsistent messaging — is not how we want students to feel while going through the program.
Our training includes a combination of self-paced curriculum, live instruction, bonus courses and community engagement tools. We understand that having an additional platform for your bonus course caused confusion, and this feedback has been shared with our internal teams for future improvements.
We’ll have a member of our team reach out to you directly to make sure your thoughts are fully heard and understood. Your experience truly matters to us, and we want to ensure you feel supported every step of the way.
Great content BUT....
The content is great and very informative. The multi-media experiences with various delivery features from video to audio to straight reading kept the content and pace fresh.
However, I am VERY frustrated with the Skills Application system to finding a partner. People don't seem to care nor do they follow up or follow through. They cancel and don't share the time. I HATE that my ability to success in the course is based on someone else's commitment.
4 December 2025
Reply from Health Coach Institute
Thank you for taking the time to share your experience! We love to hear that you are enjoying the program and the learning features.
We appreciate you being candid about the struggles you've had for Skills Applications. While we encourage all students to be communicative in scheduling, we understand that has not been your experience so far. The Skills Applications are meant to help students grow in their coaching skills and confidence prior to gaining the certifications.
We hope that you will continue to utilize the Heart Warriors community to find a partner, and if you have any questions be sure to contact our Support Team at: support@healthcoachinstitute.com.
CAN’T WAIT FOR CLASSES TO START FOR HEALTH COACH!!
Excellent communication from day one, and I love being able to access the course material before the class starts so that I feel more prepared. Looking forward to classes starting next week.!!
14 November 2025
Reply from Health Coach Institute
This is amazing feedback! Thank you for taking the time to leave such a positive review. We are excited to see you in class!
Wonderful, client-focused content!
I super love:
-the actual content of the material in the life coach program. I love the emphasis on the importance of the client and focusing on how to give them the best experience possible
-the format of the modules with reading, listening, and watching videos. This hits all learning styles.
-the supportive community of people within the heart warriors.
-Practicing skills with lab partners is wonderful. Scary at first but now I look forward to it because I get to meet new people and help them with real life issues.
Opportunities for improvement:
-Whay can’t I log in directly to Brightspace? I saved my original welcome email on my desktop and I use it every time to access Brightspace. Something is clearly broken.
-I feel confused on the different avenues people are using to get to the module content. I use modules and others use pillars or something like that. What is that about?
-Recording skills lab lessons doesn’t work for me within HCI. I have to record using Teams or Zoom. Figuring that out took a few modules and I often relied on my partner to send me the recording after we were done practicing.
29 November 2025
Reply from Health Coach Institute
This is wonderful feedback—thank you so much for sharing! We’re thrilled to hear you’re taking full advantage of everything your courses have to offer.
We also really appreciate your thoughtful suggestions for improvement. Our teams are actively working to make the login experience smoother, and I’m sorry for any confusion around pillars vs. modules. Since students across different courses are currently working together on Skills Applications, we completely understand how that overlap can make things a bit unclear.
We’ll also look into the recording issue you mentioned to make sure everything is working properly. If you’re able, please reach out to support@healthcoachinstitute.com
with any screenshots or error messages you’ve seen—those details will help our team troubleshoot the problems you're seeing on your end.
Thanks again for taking the time to share your experience. We’re excited to see all that you accomplish!
Reply from Health Coach Institute
This made our day! Thank you for being part of HCI—we’re so happy the content resonated with you.
Good morning everyone
Good morning everyone
Happy Sunday enjoy your holiday 🎆
25 January 2026
Unprompted review
Reply from Health Coach Institute
Thank you for your review!
The course was difficult to access
The course was difficult to access. I have asked to have a cancellation. I contacted student services and was told they can’t find my information on file.
5 November 2025
Reply from Health Coach Institute
Thank you for sharing your experience, and we're very sorry for the frustration you’ve encountered while trying to access your course and get support. That’s not the experience we want for our students!
A member of our team will be reaching out to you today to assist with this and help get everything sorted. Please be on the lookout for an email from: support@healthcoachinstitute.com.
We look forward to getting this resolved for you!
At the time of enrollment
At the time of enrollment, I was told one of the perks of early enrollment, the enrollment officer (Darsher) informed me that there would be a free nutrition class i could join before actual class starts in February. I have not been got any instructions from the school regarding this
5 November 2025
Reply from Health Coach Institute
We appreciate you sharing your experience and are sorry for the frustration around accessing your Nutrition bonus.
After reviewing your account, we can confirm that the Nutrition Coach course was successfully added as expected on day 7 of your enrollment. Our team also sent login instructions via email on December 31, though we understand those messages can sometimes be missed.
To make sure everything is resolved quickly, a member of our team will be reaching out today to help you log in and access your bonus without any further issues.
I think it's a great program but I…
I think it's a great program but I think it would be even better if we had someone we talked to from HCI one a month for 15 minutes even to make sure we're headed in the right direction and answer any questions we have.
6 November 2025
Reply from Health Coach Institute
Thank you for your four star review, Amy! If you have any questions about your course progress or need additional support, please don't hesitate to reach out to: support@healthcoachinstitute.com. Also, if you would like to connect with your Program Mentors, be sure to pop in to the Coaching Zones found in your Heart Warriors community! We are here for you!
I want to sincerely thank the coaching…
I want to sincerely thank the coaching institute for the valuable learning experience it has provided. The environment has been encouraging, the sessions well-structured, and the instructors truly knowledgeable and supportive. I’ve learned so much — not just in terms of skills and concepts, but also in how to grow personally and professionally. This experience has helped me build confidence, reflect deeply, and become more intentional in my actions. I’m truly grateful for the guidance and dedication of the entire team. Keep up the amazing work — you’re making a real difference!
28 October 2025
Reply from Health Coach Institute
We appreciate you sharing such a thoughtful reflection on your experience in the Pathway (now Advanced Health Coach) program. It’s great to hear that the structure, instructors, and learning environment supported both your professional development and personal growth.
Thank you for trusting HCI with your journey and for taking the time to share your feedback. It truly matters!
This is scam don't fall for it.
22 October 2025
Reply from Health Coach Institute
We take concerns like this seriously. After reviewing our records, it appears you have not logged into your program yet. A member of our team will be reaching out to help ensure you’re fully supported and able to get started.
Hope for my future
I had my zoom call with Holly from the Health Institute. She was very informative and helpful. I am not able to participate right now due to finances, but I am definitely considering joining when my finances are able. She did recommend the BiblioDiet book from Dr. Axe which should help get me started in the meantime. I so appreciate the help it will be for my husband and I for our health issues right now. We have high blood sugar and other issues. Thanks to Holly.
19 December 2025
Unprompted review
Reply from Health Coach Institute
We appreciate you taking the time to leave a review! It appears this feedback may be intended for the Health Institute, which is a separate organization from the Health Coach Institute.
Reply from Health Coach Institute
We love hearing this—creating an experience that makes growth feel accessible and manageable is so important to us. Thank you for sharing this perspective!
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