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Rated 1 out of 5 stars

First time using the service, was given one cost of £18.50 and then £90- then the website would not give me any delivery slots! Said none were available. Had to book an emergency appointment via by... See more

Company replied

Rated 5 out of 5 stars

As a student living in London, getting sick while away from home is the worst. I tried Healistic recently and it was a game-changer. The app is incredibly smart and easy to navigate. Having my medicat... See more

Rated 5 out of 5 stars

I had missed the scheduled delivery of my medication on Saturday and DPD sent it back to healistic (which took 2 days). However, when I contacted customer service on the Tuesday, they were able to sen... See more

Rated 5 out of 5 stars

Extremely helpful customer service! DPD went to the wrong address with some medication I needed quite urgently. I phone Healistic, got through immediately, and was helped by Sabiha who arranged for DP... See more

Company details

  1. Courier and Delivery Service
  2. Software Company

Written by the company

Digitising Prescriptions. Delivering Health. Healistic is redefining the future of private healthcare with an easy-to-use, digital prescription platform built for speed, security and efficiency. Designed to empower doctors and improve the patient journey, our platform allows clinics to issue private e-prescriptions in just seconds - while patients receive their medication straight to their door, within hours. From prescribing to delivery, Healistic allows private doctors to provide more secure and streamlined healthcare for their patients.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

42 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent

Excellent. 5⭐+ service delivery, packaging, everything top-class. Extremely happy, and prices extremely cheap

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed First time using the service

First time using the service, was given one cost of £18.50 and then £90- then the website would not give me any delivery slots! Said none were available.
Had to book an emergency appointment via by GP - very lucky to be seen so quickly as we are at crisis point with my 16yr old daughter.

31 March 2026
Unprompted review
healistic.net logo

Reply from healistic.net

Thank you for your review, Sally. As previously discussed, the price difference occurred due to an error in your postcode entry, where the letter “O” was entered as a zero. This caused the system to recognise the address as an international postcode, which affected the delivery cost.

For future orders, please ensure your address is entered correctly, and we’ll be more than happy to provide you with our usual competitive pricing and efficient next-day delivery service.

Rated 5 out of 5 stars

Great customer service

I had missed the scheduled delivery of my medication on Saturday and DPD sent it back to healistic (which took 2 days). However, when I contacted customer service on the Tuesday, they were able to send the medication to me on Wednesday morning via next day special delivery! The man on the phone was very kind and asked how soon I needed my medication and my delivery preferences to ensure I get it on the Wednesday. Brilliant service :)

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Hooray Healistic

There were some logistical glitches due to third-party actions and yet the Healistic Team kept calm and problem-solved my urgent order and kept me updated with swift replies.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

A Lifesaver for London Students

As a student living in London, getting sick while away from home is the worst. I tried Healistic recently and it was a game-changer. The app is incredibly smart and easy to navigate. Having my medication delivered straight to my door meant I didn't have to drag myself to a pharmacy while feeling miserable. Honestly, the service is way more specialized and reliable than the Uber Eats/Boots partnership. I can’t recommend it enough!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and dependable service

My experience with Healistic has been phenomenal from start to finish. The product is very intuitive, making the ordering process seamless. I particularly appreciated the transparent communication and the prompt delivery. If you’re looking for a reliable prescription delivery service, this is a great choice.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service – fast, reliable, and genuinely stress-free

I’ve had an excellent experience with healistic. From start to finish, the process is incredibly smooth and well thought out. Ordering prescriptions is simple, communication is clear, and delivery is fast and reliable.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Great job

Well done, great job, I am happy to use healistic 🙏 keep on going

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Really positive experience with…

Really positive experience with Healistic. Everything was straightforward and well organised, and I felt supported throughout the process. Communication was clear, there were no unnecessary delays, and the service delivered exactly what was promised. It’s refreshing to deal with a company that feels reliable and genuinely cares about doing things properly. Would happily recommend.

16 December 2025
Unprompted review

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