I am a MS-bedbound UK OAP lifelong learner spends every day exercising my hobby and passion on the educational site FutureLearn. I now have semi-functional use of only my left upper limb. I am n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely delighted with my UH37 headset purchase from the Headset store. Great prices, super fast delivery, and top notch customer service. HUGE shout out to Stacy for managing to get my order t... See more
Amazing service! From the initial online chat right through to support after delivery, the service has been exceptional. The knowledge of the advisor on the chat was spot on; he was friendly & effic... See more
Hi, these headphones are going to be used to bank my voice as I have Motor Neurone disease. I have yet to try them as waiting for the speech therapist to come. However, they look amazing and I’m looki... See more
Company details
- Telecommunications Service Provider
- Phone and Internet Service
- Telecommunications Equipment Supplier
- Telephone Company
About The Headset Store
Written by the company
The Headset Store are an experienced provider of Business Headsets, Office Headsets and Call Centre Headsets and have extensive knowledge of all major Business Telephone Systems, Handsets where we offer guaranteed compatibility with our range of Headsets.
Our large range of Professional Business Headsets offer amazing value for all businesses. We have over 50,000 existing customers ranging from Small SME to Councils, Schools, NHS and Corporate Businesses.
As a Leading Headset Supplier, Headset Store can advise on the correct Wireless and Wired Telephone Headsets. We specialise in Call Centre Headsets, Plantronics Headsets and Business Headsets which are all available to purchase online or over the telephone where we offer next day delivery from our warehouse in Warwickshire.
We have a diverse range of over 5,000 headsets in stock which cover all major brands and models from manufacturers such as Vega, Poly, EPOS, Sennheiser Yealink and Jabra. Our main aim at Headset Store is to ensure you choose the right headset for your business. We always pride ourselves on offering good honest advice to our customers and always meet the service levels our customers require.
Call The Headset Store on 01675 432 123 for help choosing your Business Headsets.
The UK's Number #1 Headset Supplier
Written by the company
- Why over 50,000 Businesses Choose Us
- The Headset Store are one of Europe's leading Business Headset retailers. With over 50,000 customers and 20 years of historical trading, we are committed to offering UK businesses the very best service, the lowest prices and the best availability of Headset stock anywhere in the UK.
- Buy The Best Brands Direct
- The Headset Store directly partner with leading Headset manufacturers including Poly, Jabra, Yealink, EPOS, Sennheiser and VEGA and offer fast next day delivery to all UK businesses.
Buy The Best Brands Direct
Fast 24 Hour Delivery via DPD
The Headset Store directly partner with leading Headset manufacturers including Poly, Jabra, Yealink, EPOS, Sennheiser and VEGA and offer fast next day delivery to all UK businesses.
Contact info
Telecom House, 27a Roman Way, B46 1HQ, Coleshill, United Kingdom
- 01675 432 123
- sales@headset-store.co.uk
- headset-store.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi and thank you
Hi, these headphones are going to be used to bank my voice as I have Motor Neurone disease. I have yet to try them as waiting for the speech therapist to come. However, they look amazing and I’m looking forward to trying them. The service I received was brilliant and I would highly recommend your company to anyone. Thank you so much!
3 February 2026
Fantastic experience dealing with the…
Fantastic experience dealing with the headset store and was thoroughly looked after.
I would definitely recommend.
31 January 2026
UH37 headset - delightful experience
Absolutely delighted with my UH37 headset purchase from the Headset store.
Great prices, super fast delivery, and top notch customer service. HUGE shout out to Stacy for managing to get my order to me after a fault with the courier (NOT the headset store)! I’d never heard of this place before so I was skeptical when placing the order, but I needn’t have worried.
Will be buying from them again
4 February 2026
Unprompted review
There was an order error but the…
There was an order error but the response and the way that it was dealt with was excellent.
28 January 2026
Fast delivery and great pricing
Ordered 2 headset and the arrived promptly and were very competitively priced
31 January 2026
Very helpful I tried to get the right…
Very helpful I tried to get the right BT cable for my Avaya phone system with no luck until I found The Headset Store.
22 January 2026
Excellent Customer Service
I've dealt with Headset Store for a number of years and they have always been great! today I dealt with Scott again who as always goes above and beyond& beyond the call of duty, his customer service skills are 100% great, I will never buy my headsets and accessories from any other Company :-)
28 January 2026
Unprompted review
Fast shipping times, good customer service, great product range
Really fast shipping times. Great range of products and prices.
13 January 2026
Very Helpful
20 January 2026
I had an issue with the first headset…
I had an issue with the first headset sent out, tried troubleshooting alongside the help of their support. When this didn't help, a replacement was organised. Excellent service.
19 December 2025
We purchased two headsets and then had…
We purchased two headsets and then had to purchase two additional leads afterwards (more information on the headsets would have helped us realise that they were needed from the start). One headset only lasted 1 day and the company were helpful in identifying the problem and replaced the headset with a new one.
8 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.