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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting items arrive in excellent or even pristine condition, exceeding expectations for vintage wear. The pricing is frequently highlighted as very reasonable, offering great value, especially considering the quality received. Reviewers also appreciate the fast and efficient delivery service, with items arriving quickly and well-packaged, sometimes including a personal touch like a thank you note. The overall service is described as brilliant and easy to deal with, making the shopping experience smooth and enjoyable, even for returns. However, some customers mentioned that the packaging could have been better, despite the items arriving in good condition.

What people talk about most

Product

Consumers find product quality to be excellent, with many reviewers praising items as being in great... See more

Quality

Customers consistently note positive experiences with quality, frequently praising items for being in great... See more

Delivery service

Clients share positive opinions on delivery service, consistently praising its speed and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Price

People report positive experiences with price, consistently finding items at great or reasonable prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality gear,given that little bit extra personal touch by Headlock. Will use again and definitely recommend to Family and Friends. Keep up the good work. Class is Permanent.

Rated 5 out of 5 stars

All-round brilliant service! The site itself is great and garment measurements and descriptions allowed me to buy with confidence. Delivery was fast and the items packaged well. Most importantly, t... See more

Company replied

Rated 5 out of 5 stars

I've made 2-3 purchases now and all of them have been both fast and easy, I even had to return an item once because it didn't fit and that too was super easy with the included return form. Pric... See more

Company replied

Rated 5 out of 5 stars

This was my first time using Headlock - it was seamless! My order was completed easily, and the communication was great throughout. The item arrived packaged really well - clearly it had been looked a... See more

Company replied


Company details

  1. Vintage Clothing Store
  2. Clothes Market
  3. Clothing Store
  4. Used Clothing Store

Written by the company

We started back in 2009 trading at Vintage Fairs, Festivals and over eBay. Now we hold Vintage Clothing Sale events with 15 Students' Unions, Have our own online store and still trade at festivals. We list new products to our website every week so keep an eye out for a rare football shirt, the perfect Barbour Jacket or some Carhartt Workwear!


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic

The item I bought from here was fantastic quality for a brilliant price, and the postage was super quick. They included a nice little card in the parcel for a personal touch, I couldn’t be happier and I’m already adding things to my basket for my next purchase. Thank you.

6 August 2025
Unprompted review
Headlock logo

Reply from Headlock

Awesome thank you!

Rated 5 out of 5 stars

Excellent Service

The delivery was incredibly quick and the item arrived in better condition than I thought it would. Will definitely shop from here again.

6 August 2025
Unprompted review
Headlock logo

Reply from Headlock

Thank you Dave!

Rated 5 out of 5 stars

North face jacket

Bought a cute north face jacket. I love it, perfect for when I go Scotland next week.

31 July 2025
Unprompted review
Headlock logo

Reply from Headlock

Thanks Miami, Hope you had a good trip!

Rated 5 out of 5 stars

Lovely Vintage

Bought some dungarees, they arrived quickly and packaged well, are excellent condition and quality. So happy with them, would really recommend this small vintage company!

27 June 2025
Unprompted review
Headlock logo

Reply from Headlock

Thank you Isi :)

Rated 5 out of 5 stars

Great little store

Bought the jacket as a birthday gift and it's exactly as described. The size, colour, and fit were all perfect great shopping experience with a gem of a store.

20 June 2025
Unprompted review
Headlock logo

Reply from Headlock

Amazing thanks Lisa!

Rated 5 out of 5 stars

North Face jacket

Really pleased with the North Face jacket I bought. It was as stated, use but in excellent condition. Very well packaged and arrived in good time. I’ll definitely keep using Headlock. Thanks

16 June 2025
Unprompted review
Headlock logo

Reply from Headlock

Thanks Adrian!

Rated 5 out of 5 stars

excellent really easy to deal with

excellent really easy to deal with. bought a suede jacket description accurate they said condition. good. i would have said like new.
really pleased with my purchase. fast delivery
pleasure to do business with

15 June 2025
Unprompted review
Headlock logo

Reply from Headlock

Thank you Patricia

Rated 5 out of 5 stars

Great

Only ordered the once but really fast delivery and top quality item. Would definitely shop again, couldn’t fault it.

13 June 2025
Unprompted review
Headlock logo

Reply from Headlock

Great thank you Aimee!

Rated 5 out of 5 stars

Excellent clothes

Recently ordered a Levi's Denim Jacket. Came quickly, was exactly as described. Highly recommend.

12 June 2025
Unprompted review
Headlock logo

Reply from Headlock

Thanks Joe!

Rated 5 out of 5 stars

Ordered a rare shirt

Ordered a rare shirt, came on time, in good condition. Very happy with the purchase, would buy again

15 April 2025
Unprompted review
Headlock logo

Reply from Headlock

Great thank you Ben!

Rated 5 out of 5 stars

Favourite jumper

I've bought several jumpers from headlock over the last few years and they have always been as described. My most recent purchase is my new favourite jumper

14 May 2025
Unprompted review
Headlock logo

Reply from Headlock

Yes James, Glad you like it thanks for your order!

Rated 2 out of 5 stars

Clothing not as advertised

I bought a coat which was in awful condition and I’m now having to pay to get it professionally cleaned doubling what I paid. Description said was in good condition with light use marks but honestly I’m not even sure it’s salvageable.

28 April 2025
Headlock logo

Reply from Headlock

Hi. Really sorry to hear this. You are welcome to return it to us for a full refund. Please email us and we will do our best to help. hi@headlock.co

Rated 5 out of 5 stars

Great Vintage Retailer

I’ve made a couple of orders with Headlock since coming across them on Instagram ads.

Items have always been as described, prices competitive, and delivery quick. No complaints, very happy with my experiences with them.

25 April 2025
Unprompted review
Headlock logo

Reply from Headlock

Awesome thank you!

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