Hdi Assicurazioni Reviews 

Purely Pets aka Insurance Factory Limited aka HDI Global Specialty SE

I am writing this review to share my recent experience with a pet insurance company. As a pet owner, I believed that taking out pet insurance would provide a safety net for my pet in case of any life-changing diagnoses. Unfortunately, my experience has been far from satisfactory.

My pet was diagnosed with several conditions during a visit to a veterinary hospital. We submitted a claim for these conditions to the insurance company, who declined the claim on the grounds that they were “Pre-Existing Conditions”.

The insurance company referred to a note made by our local vet, which mentioned a concern about a possible condition. However, this was not a formal diagnosis. At that time, my pet was not fully developed. It was too early in her life for a full diagnosis of this condition.

Despite this, the insurance company has classified this condition as pre-existing based on this note and declined our claim. This fixation on an unrelated condition to deny a payout is deeply disappointing.

The purpose of pet insurance is to cover our pets for life-changing diagnoses and to make it possible to even gain a diagnosis in the first place so we can prepare for their future. We did not expect to be treated in this manner. This scandalous activity does not bode well for the future, and we feel compelled to share our experience publicly to spread awareness of these practices.

In conclusion, I would advise pet owners to be cautious when considering this company for their insurance needs. The experience has been far from what one would expect from a pet insurance provider.